Information Technology Associate Resume
Waretown, NJ
SUMMARY
- Solutions - oriented professional wif an outstanding 15+ years of experience in teh IT industry as an accomplished Director of IT, for multiple well-non corporations.
- Stellar record at diligently managing multimillion-dollar IT Budgets, advanced noledge of Project Management, directing Divisions, and setting objectives.
- Comprehensive understanding of Organizational Development which allows for enhanced efficiency of teh organization by innovating and implementing strategies.
- Extensively familiar wif Policy and Standards Development. Deft at administrating and reinforcing IT Security.
- Well versed in IT Development and Delivery. Demonstrated impeccable communication skills by fostering amicable relations wif subordinates, vendors and senior officials.
- Unprecedented skill in incident management which entails critical thinking, investigating issues, determining risks and providing effective remedies.
TECHNICAL SKILLS
Software Package & Application: M.S. Office, Project, Oracle Application Server, MS Site Server, SQL Server, Business Objects, Image Editor, Kofax, Dynamics, HTML, Java, CVS, ASP, Windows Server, Linux Kali, HP-UX, Salesforce, Python, .NET, GT Ivory, Team Foundation Server, Microsoft Project Server, VMWare, Windows 365 and Azure.
Methodologies & Standards: I.T. Governance, Enterprise IT Systems, Application Development, System Integration, SaaS/PaaS, Agile SCRUM, Waterfall, QA, ITIL, RUP, Total Quality Management (TQM), Waterfall Development, Scrum/Agile Development, Vendor & Contract Management, Business Continuity & Risk Planning, Continuity of Operations for Government, Program Management, Project Management, QA Testing, Information/Network Security ISO, PCI, PII, NIST, and FISMA.
PROFESSIONAL EXPERIENCE
Confidential, Waretown NJ
Information Technology Associate
Responsibilities:
- Pioneered teh marina’s eBay presence which consequently skyrocketed teh parts’ sales to $20,000 in a few months.
- Determined and rectified issues pertaining to computer software theirby diminishing teh computer outage time to minutes from hours hence boosting productivity.
- Formulated an Employee Handbook.
- Assisted wif teh maintenance of teh marina for winter season.
Confidential, Trenton NJ
Director of I.T
Responsibilities:
- Augmented quality and efficiency by adopting ITIL-based best practices Division wide.
- Spearheaded 64 major projects and 715 enhancements, introduced standardized project management, generated documents, risk and issue logs, release planning, and other procedures.
- Accomplished teh reduction in teh number of application trouble tickets by 30% and teh duration of application-related outages by 23%, by instituting Problem and Incident Management.
- Saved $100MM by engineering a technical solution for teh National Highway Transportation Trust Fund which integrated wif teh State's mainframe. This solution required we complete a two-year project in eight months.
- Successfully aligned teh IT solutions wif IT Security best industry practices.
- Re-organized and directed teh training of teh IT Division’s 74 employees and 100 contractors to strategically meet teh needs of NJMVC.
- Orchestrated a 3-year development roadmap in addition to a 3-year application production support cycle, theirby allowing teh organization to harmonize development and application life cycle management wifin a political cycle.
- Reported to teh Deputy Administrator and Chief providing guidance and vision on emerging technologies, digital trends, and infrastructure advances to meet teh goals for NJMVC’s vision mission and goals.
- Delivered a technology strategy and road map that offered growth and transformation for current and future business goals for teh Commission’s core competencies including customer engagement.
