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Information Technology Associate Resume

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Waretown, NJ

SUMMARY

  • Solutions - oriented professional wif an outstanding 15+ years of experience in teh IT industry as an accomplished Director of IT, for multiple well-non corporations.
  • Stellar record at diligently managing multimillion-dollar IT Budgets, advanced noledge of Project Management, directing Divisions, and setting objectives.
  • Comprehensive understanding of Organizational Development which allows for enhanced efficiency of teh organization by innovating and implementing strategies.
  • Extensively familiar wif Policy and Standards Development. Deft at administrating and reinforcing IT Security.
  • Well versed in IT Development and Delivery. Demonstrated impeccable communication skills by fostering amicable relations wif subordinates, vendors and senior officials.
  • Unprecedented skill in incident management which entails critical thinking, investigating issues, determining risks and providing effective remedies.

TECHNICAL SKILLS

Software Package & Application: M.S. Office, Project, Oracle Application Server, MS Site Server, SQL Server, Business Objects, Image Editor, Kofax, Dynamics, HTML, Java, CVS, ASP, Windows Server, Linux Kali, HP-UX, Salesforce, Python, .NET, GT Ivory, Team Foundation Server, Microsoft Project Server, VMWare, Windows 365 and Azure.

Methodologies & Standards: I.T. Governance, Enterprise IT Systems, Application Development, System Integration, SaaS/PaaS, Agile SCRUM, Waterfall, QA, ITIL, RUP, Total Quality Management (TQM), Waterfall Development, Scrum/Agile Development, Vendor & Contract Management, Business Continuity & Risk Planning, Continuity of Operations for Government, Program Management, Project Management, QA Testing, Information/Network Security ISO, PCI, PII, NIST, and FISMA.

PROFESSIONAL EXPERIENCE

Confidential, Waretown NJ

Information Technology Associate

Responsibilities:

  • Pioneered teh marina’s eBay presence which consequently skyrocketed teh parts’ sales to $20,000 in a few months.
  • Determined and rectified issues pertaining to computer software theirby diminishing teh computer outage time to minutes from hours hence boosting productivity.
  • Formulated an Employee Handbook.
  • Assisted wif teh maintenance of teh marina for winter season.

Confidential, Trenton NJ

Director of I.T

Responsibilities:

  • Augmented quality and efficiency by adopting ITIL-based best practices Division wide.
  • Spearheaded 64 major projects and 715 enhancements, introduced standardized project management, generated documents, risk and issue logs, release planning, and other procedures.
  • Accomplished teh reduction in teh number of application trouble tickets by 30% and teh duration of application-related outages by 23%, by instituting Problem and Incident Management.
  • Saved $100MM by engineering a technical solution for teh National Highway Transportation Trust Fund which integrated wif teh State's mainframe. This solution required we complete a two-year project in eight months.
  • Successfully aligned teh IT solutions wif IT Security best industry practices.
  • Re-organized and directed teh training of teh IT Division’s 74 employees and 100 contractors to strategically meet teh needs of NJMVC.
  • Orchestrated a 3-year development roadmap in addition to a 3-year application production support cycle, theirby allowing teh organization to harmonize development and application life cycle management wifin a political cycle.
  • Reported to teh Deputy Administrator and Chief providing guidance and vision on emerging technologies, digital trends, and infrastructure advances to meet teh goals for NJMVC’s vision mission and goals.
  • Delivered a technology strategy and road map that offered growth and transformation for current and future business goals for teh Commission’s core competencies including customer engagement.

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