PROFESSIONAL SUMMARY:

• Project Management Professional (PMP) with 13 years of leadership and Project Management Experience.
• Ability to communicate influentially to stakeholders across multiple product areas and organization
• Proficient in MS Word, MS Excel, MS Project, MS PowerPoint, Visio, Jira, CAPPM/Clarity.
• Excellent organizational and analytical skills, process and detailed oriented, a self - starter and highly motivated to obtain goals/results.
• Excellent communication/presentation skills, both oral and written, and tailor communication to various levels of the organization, cross functionally and cross regionally.
• Strong ability to interact professionally with diverse group of executives, managers and subject matter experts.
• Experience working and prioritizing in a fast-paced changing environment while coordinating multiple complex projects simultaneously.
• Demonstrated ability to produce clear and concise project documentation
• Effectively manage client expectations and escalations.
• Strong ability to work either independently or as part of a larger team.
• Ability to successfully work independently or collaboratively.
• Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form.
• Lead and manage technical professionals.
• Strong interpersonal skills including team building, coaching, and mentoring.

EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Executed Epic 2019 Upgrade project demonstrating effective communications (timely, consistent, clear, concise and with reasonable transparency) with all strategic and cross-functional teams (manager, other teams, QA, support, UI/UX, architecture, vendor partners, Office of Digital Leadership) both verbal and written
• Implemented Interfaces Project With 12 directs and team of 48, planned change management, risk management, resource allocation, stakeholder management, work prioritization and meeting facilitation
• Consulted on and documented EPIC Software installation modifying current and future state workflows to ensure alignment with strategic business and clinical goals
• Conducted mock visits at sites with providers to ensure providers and equipment such as Haiku interface upgrade are ready and conducted end to end workflow mock visits to validate launch readiness with all parties
• Effectively integrated the ERP to manage financial, logistics and human resources, using software such as SAP(Sierra) and Microsoft project.
• Leading an Confidential with multi-functional teams, covering data center refresh, device, and application upgrades for clinical communications.

Confidential

Project Manager

Responsibilities:

• Develop project milestones, project schedules using MS Project, Jira and CAPPM.
• Track the design, development, and testing progress of the project.
• Document and track issues and risks leveraging Excel and CAPPM.
• Manage communication of project status to management.
• Provide regular and timely Project status updates to management as needed to ensure projects are meeting agreed upon timeline while delivering the Scope.
• Manage the planning, design and development of a large-scale Projects including the build out and deployment of several dashboards.
• Define resources needed and work with Tech Leads to obtain needed resources to ensure project completion.
• Gather requirements using interviews, document analysis, requirements workshops, business process descriptions, and use cases & scenarios
• Serve as the conduit between the customer community (internal and external customers) and the IT team to ensure business goals are achieved.
• Engage business stakeholders to identify and in corporate business owned project tasks and dependencies.
• Engage in multiple initiatives simultaneously to help keep Project on track.
• Oversee project team and create strategies for risk mitigation and contingency planning
• Office 365 Tenant Build Out and Deployment
• AD Consolidation and Migration to Azure AD
• IT Build Out and Construction of 4 New Enterprise Campuses
• IT Build Out to Support Warehouse Automation for 5 New Automated Warehouses

Confidential

Project Manager

Responsibilities:

• Developed project plans, estimating project schedule and costs,
• Developed detailed work plans, schedules, estimates, resource plans, and status reports.
• Managed teams and leading matrixed resources to deliver the solutions and services on schedule and within the specified budgets and constraints.
• Conducted end to end Project Management of one or more Projects containing multiple large Phases.
• Directed cross functional teams to complete project deliverables within allotted timeline and budget.
• Worked with external vendors and internal stakeholders to champion project/program(s) across the entire organization.
• Conducted program meetings and is responsible for program tracking and analysis.
• Ensured adherence to quality standards and reviews project/program deliverables.
• Managed the integration of vendor tasks in the overall Project Plan and track vendor deliverables.
• Provided analytical guidance to project team and recommended/took action to direct the analysis and solutions of problems.
• Communicated Project progress to client/vendors/leadership.
• Created and Managed Change Management Processes.
• Created strategies for risk mitigation and contingency planning.
• Ensured Projects are on schedule and deadlines are met.
• Managed Project budget and forecast
• Directed and oversaw Project team and manages conflicts within group.

Confidential, Durham, NC

Responsibilities:

• Classroom training to over 500 super users and end users on Beacon, Ambulatory and CPOE modules.
• Worked with builders on the technical side to communicate workflow issues pre/post build.
• Communicated necessary workflow changes to implementation team (Builders and Instructional Designers) based on stakeholder requirement.
• Developing and conducting process analysis that brings efficiency and optimization of the use of the electronic medical record to the physicians and other clinical users of the epic system, coordinate, lead, oversee and perform tasks related to instructional design.
• Provided insight to implementation team on the need to make available historical documentation accessible to end users.
• Classroom training to over 500 super users and end users on Beacon, Ambulatory and CPOE modules.
• Reports to the EPIC training manager and EPIC project director
• Providing training and elbow support to admin and front desk end users.
• Supporting providers with visit navigation on hyperspace
• Providing relevant answers to Epic related questions
• Delivering end-user training and go-live support for ClinDoc and Beacon
• Assist end users in Navigating around hyperspace