Senior Project Manager Resume
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Seattle, WA
SUMMARY:
Senior Technology Manager with 13 years of technical Project and Product Management experience delivering complex, enterprise - level solutions. Brings leadership, strategy, and creativity to any team.
WORK HISTORY:
SENIOR PROJECT MANAGER
Confidential, Seattle, WA
Responsibilities:
- Main client point of contact and total management of cloud migration and transformation engagements across USA, specific focus on large clients in communications, healthcare and insurance industries
- Created and managed collaboration on Confidential ’s first ‘Migration factory’ to train consultants and managers on how to manage large scale migration programs through program lifecycles.
- Built foundation for and managed migration program for largest 2W engagement with ViacomCBS for migration of all applications into AWS Cloud.
- Managed several of 2nd Watches largest client programs; contributing nearly 50% to Q1 revenue for 2021.
- Mentoring of Project Managers and Consultants to better handle growing accounts
- Contributor to PMO documentation and standardization of reporting metrics, burndown templates, and customer presentation skills
SENIOR PROJECT/PROGRAM MANAGER
Confidential, PHOENIX, AZ
Responsibilities:
- Global delivery projects, fortune 100 clients: network refresh/implementation, datacenter migrations, BC/DR assessment, telepresence
- Built and managed WWT's first Agile services engagement in SW region, multi-year datacenter migration/firewall automation for Charles Schwab, Dev and PROD environments
- Built and managed $50M in professional services, full network refresh for Procter & Gamble program, ongoing services
- Global telepresence refresh initiative for American Express
- Implementation of Agile tools and rituals, improving project delivery and x4 expected team metrics
PMO LEADER
Confidential, PHOENIX, AZ
Responsibilities:
- Created first PMO, improving customer satisfaction and increasing company work capacity to allow company to grow 400% in 8 months
- Deployment of agile practices throughout company, massively impacting speed and accuracy of delivery
- Personally managed 5-10 projects and 4 PMs (50 - 70 total projects), 7.6K professional service hours/month
- Projects featured twice in APN(Amazon Partner Network) -distributed earthquake IOT sensor network - and R&D machine learning project in education industry
SENIOR PROJECT MANAGER
Confidential, PHOENIX, AZ
Responsibilities:
- Managed up to 45 employees and vendors, and maintaining healthy project financials and exceptional project execution.
- Dignity Health Program's 1st on time, on budget, 100% design completion project in 2 years, within the first 90 days of joining WWT
DIRECTOR oF IT
Confidential, PHOENIX, AZ
Responsibilities:
- Build and run of Agile dev team to develop and launch new ERP system, process still in use for ongoing maintenance using Jira, bitbucket, bamboo CI/CD workflow
- Reduced help desk ticket response time from up to 3 days to less than 1 hour using Zendesk
Principal
Confidential, GILBERT, AZ
Responsibilities:
- Boutique hardware and software consulting company providing Fullstack development, concept-to-market consulting, unique web application development project for a local startup.
- Specialty in building code pipelines and workflows and launching software development teams
