SUMMARY:

• I seek positions where I can exercise independent judgment in completion of assigned projects and tasks, collaborate with like - minded teammates contributing to a positive and effective work environment, and have fun while doing so.
• I am a lifetime student of holistic systems thinking and an experienced Agile Software Project Manager.
• I have deep knowledge and experience with the Agile Mindset.
• I have supported small and large teams to successfully embrace and practice multiple Lean/Agile development frameworks, empowering them to overcome obstacles and challenges to gaining agility and delivering valued business outcomes.
• Through a catalytic curiosity to understand organizational “as-is” states and desired “to-be” states I utilize user centered design and voice of pragmatism coaching to facilitate a journey in continuous improvement.
• Agile Project Management/Lean-Waterfall Hybrid Software Development (SDLC)
• Data Migration, Governance and Software Delivery Management
• Practitioner of Digital Transformation. Lead-Time Minimization
• Lifetime student of Holistic Systems-thinking and how to apply to create operational excellence
• Collaborative team member mindset
• Workflow modelling
• Excellent communication skills and a professional demeanor gained through extensive interaction with customers
• Proficient in Microsoft Office Suite, Visio, Octane, Jira, Google Suite, Github, and Internet research
• Proficient in creation of Process Design Document Requirements
• Working understanding of Salesforce, Ariba, SAP within an enterprise operating environment
• Proven enthusiastic servant leader, empathic and focused listening skills, successful persuasion skills, highly respected integrity, with strong work ethic
• US Government top secret clearance (lapsed)
• English-native Japanese-advanced beginner

PROFESSIONAL EXPERIENCE:

Confidential, Rosemead, CA

Agile Project Manager

Responsibilities:

• Responsibilities consist of interacting with Product Owners, SMEs and field users to elicit understanding to orchestrate API engineering into the business systems selected for consumption on the Salesforce platform.
• I am expert at adapting to meet the needs of each team, guiding teams on the appropriate level of process and tools, and using common agile practices where practical.
• I am comfortable interacting with engineers at all levels of experience, leadership at business unit organizations, and other stakeholders both on-shore and off-shore.
• Scrum Master role for customization team of Salesforce Community Portal.
• Systems integrated (Salesforce/Lemur Pro/Jamf/Okta/AD/Data Power/FME/ArcGIS/ODS/Talend/ SAP/Ariba/PowerBI)

RPA Business Systems Analyst/Project Delivery Manager

Confidential

Responsibilities:

• Liaison between RPA Engineering teams and business units to communicate required business capabilities and expected outcomes.
• Managed ongoing requirement changes and scope creep through change management process to reduce requirement churns that can lead to rework.
• Launch team for the RPA Center of Excellence.
• IT/OpFin team member that quantified the annual benefit gained via automations involving the following systems.

Confidential, Los Angeles, CA

Business Analyst/Product Owner/Agile Coach

Responsibilities:

• Responsibilities consist of understanding and adapting to meet the needs of each team, guiding teams on the appropriate level of process and tools, and using common Agile practices where practical.
• I am comfortable interacting with engineers at all levels of experience, leadership at customer organizations, and other stakeholders.
• I practice consistent and relentless follow-through and research.
• I assist teams with the creation and management of backlogs and roadmaps.
• Agile Frameworks utilized Scrum/Kanban/Lean/XP/FDD/TDD.

Confidential, Chino, CA

Product Owner

Responsibilities:

• Responsibilities consisted of program development.
• I designed, launched, and managed a channel reseller program.
• At launch program designed to scale to 5,000 partners yielding $100m annual revenue.
• Internet access/VoIP/SD-WAN/ Network managed services.
• Oversaw full development of promotional market teams and programs to market advanced network security products.
• In charge of identifying and pursuing new opportunities to grow business through the use of sales and marketing campaigns.
• Directed, motivated, and monitored the mobilization of campaign teams to advance business and marketing campaign goals.
• Prepared budgets and estimates for campaign plan development costs.
• Planned and generated business development and marketing material to increase sales of company network security products, working with clients, vendors, and company officials.

Confidential, Camarillo, CA

Senior Project Manager

Responsibilities:

• Duties included managing data flows across a multi-state (CA/OR/WA) territory.
• Architected, led the development and managed the operations of digital workflow tools to support the desired business outcomes.
• Systems integrated include backend maintenance scheduling, customer relationship lifecycle management, vendor qualification and onboarding.
• Various COTS project management tools were consolidated into a single custom built application that lowered tool operating costs and increased operating efficiencies.

Confidential, Santa Monica, CA

Chief Technology Officer (CTO)

Responsibilities:

• Responsible for building and managing diverse teams of business professionals and technologists to include business analysts, risk managers, networking engineers, system administrators, developers, computer scientists, business application developers, accountants, contractors and project managers.
• Co-developed complex private SaaS platform to manage and report 80+ fund investments as the firm aggressively grew assets under management.
• Utilized RAD/Agile/Lean/Kanban and Waterfall methodologies.