OBJECTIVE

• Experienced and well - qualified Scrum Master with multiple years of delivering high quality software and a proven track record of building matured teams.
• Demonstrative background in communicating, motivating, and leading high-performance teams.
• Considered expert in prioritizing tasks, optimizing workflows and transitioning struggle team to Agile environment.

SUMMARY

• Extensive experience as a Scrum Master in Agile methodology and Scrum processes. Strong experience and knowledge with concepts, principles and implementation of Agile methodology.
• Proficient in facilitating and mentoring remote and co-located teams on Agile/Scrum best practices.
• Expert at driving the adoption and enforcement ofScrumrules, removing impediments and fostering self-management.
• Expertise in creating User stories, Functional and Technical Specification documents which makes it easy for sprint planning.
• Demonstrate the ability to work well with a wide variety of people at various levels, foster cooperation and collaboration among individuals in the work unit, help team resolve conflicts constructively.
• Conversant with creating and managing Agile tools.
• Multiple years of experience facilitating sprint-planning meetings, daily stand up meetings, sprint review, grooming and sprint retrospective meetings acting as a servant-leader for scrumteams.
• Enable improvement in team delivery commitments and capacity planning for sprints by identifying and tracking tasks that increased customer satisfaction.
• Facilitate Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
• Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.

TECHNICAL SKILLS

• Waterfall
• Agile
• Scrum
• Kanban
• XP
• SAFe
• JIRA
• Rally
• Microsoft Office
• Excel
• PowerPoint
• Word
• Outlook
• Access

PROFESSIONAL EXPERIENCE

Confidential - Plymouth, MN

Responsibilities:

• Provide active “hands on” coaching and mentoring of product teams as needed. Ensure methods used are consistent across teams.
• Actively participate in agile communities and seek out opportunities to continuously improve their own skills to better support the Product Organization.
• Coordinates and collaborates closely with team.
• Teach and act as Scrum master with a focus on guiding the teams towards improving the way they work. Reach out to the larger company network for impediment removal.
• Facilitate sprint planning, retrospectives and sprint demos. Facilitate effective coordination with other Scrum teams, project teams, and/or operational teams. Consult with the Product Owner to validate priorities. Ensure cross-team coordination; facilitate getting the work done without, assigning, or dictating the work.
• Ensure cross-team coordination; facilitate getting the work done without, assigning, or dictating the work.
• Foster self-organization. Empower the team to make decisions and remove decision making barriers whenever possible. Facilitate discussion, decision making, and conflict resolution.
• Manage and communicate relevant metrics to the team on progress against team objectives.
• Provide leadership to SCRUM teams that removes obstacles and results in the delivery of business value. Track progress and provide updates on any changes in strategy or priorities.
• Foster transparency and visibility and radiate information to strengthen the presence of our team within the Agile Community of Practice.

Confidential - Newark, DE

Scrum Master

Responsibilities:

• Coordinate scrum ceremonies including Sprint Planning, Daily Standups, Sprint Retrospectives, Sprint Reviews/Demos, and Grooming.
• Coaching and mentoring 2 offshore Agile teams in their Scrum adoption.
• Use Key scrum metrics like burndown and velocity to help deliver committed work and improve team performance, manage sprint backlog items and tasks, and manage all scrum boards.
• Provide support to the teams as needed, using servant leadership style and leading by example.
• Remove impediments, improve transparency, facilitating discussions, decision making, and conflict resolution.
• Protect scrum teams from external interference.
• Build a safe and trusting environment where conflicts can be managed in a healthy way without fear of blame.
• Ensure that stories meet the Definition of Ready before they are pulled into the sprint and approving completed work based on the Definition of Done.
• Working with SAFe principles on product.
• Assist RTE with PI planning.

Confi dential - Princeton, NJ

Scrum Master

Responsibilities:

• Proficiently organize and facilitate Daily Scrum, Sprint Reviews, Sprint and Release Planning. Conduct Sprint Retrospective and follow up on action items for continuous improvement.
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Tracking Performance Indicators/Metrics and addressing any issues as they arise. These metrics include Velocity, Burndown charts, Release progress, etc.
• Assist teams with Impediments and Roadblocks removal, Risks.
• Encourage team to be self organized and grow cross functionally.
• Facilitate and deliver Agiletraining to development teams via coaching and mentoring.
• Drive successful transformation of existing organizations from Waterfall toAgile.
• Build relationship with Product Owners and other stakeholders to facilitate team’s interaction with them and improve internal and external communication to provide transparency and disseminate information.
• Protect the team from outside distraction and interruption and removed team’s impediments on a daily basis to allow team maximize productivity and deliver the sprint goals and deliverables.
• Proactively collaborate with other Scrum Masters and agile coaches across the organization to escalate and resolve impediments that could not be resolved in our individual scrum teams.
• Experience in Scrum Release Planning and Release Life Cycle.
• Experience in Kanban and ScaledAgileFramework (SAFe) development practices.
• Monitor and manage dependencies on other teams and external projects to ensure potential issues are resolved and remove team’s impediments on a daily basis to allow team deliver the sprint goal and deliverables.
• Participate in the Scrum of Scrums meetings to provide update of progress, escalates and resolve impediments and collaboration with other teams.

Confidential - Richmond, VA

Scrum Master

Responsibilities:

• Conducted Scrum Daily standup, Product Backlog Refinement/Grooming, Sprint Planning, Sprint Review and Sprint Retrospective meetings.
• Worked closely with Product Owner and the Team, coordinating Product Backlog Refinement and story estimation.
• Coached new team members and transition teams on agile principles and providing general guidance on Scrum to enhance skills level.
• Tracked project dependencies outside of the project team's control and escalating issues as necessary.
• Demonstrated interpersonal and leadership skills and has the ability to work and inspire others in a multi-functional team environment.
• Ensured Burn-up and Burn-down charts are available and accurate.
• Facilitated an atmosphere of team creativity to foster increased productivity and production of higher quality products.
• Coordinated activities of multipleScrumTeams.
• Identified and resolved impediments, tracked progress, facilitated release planning, coached teams onAgilepractices, delivered high quality tested software withAgileteams.

Confidential - Washington, DC

Healthcare Quality Assurance Specialist

Responsibilities:

• Planned, coordinated, and implemented the quality management and improvement programs on multiple units.
• Monitored and aided with compliance across the hospital to improve patient satisfaction.
• Consistently complied with applicable laws and regulations and ensured units adhered to Medicare and Medicaid regulations.
• Investigated, provided, and submitted report about special incidents, events, and complaints.
• Ensured policies and procedures are monitored and updated to meet the National Patient Safety Goals.
• Ensured programs and services are implemented at the highest standards and patients receive the highest level of care.