SUMMARY

• 7 years enterprise Scrum master / project manager experience harboring skills from health care, digital, banking and retail systems.
• My roles have included coaching and improvement of Agile/scrum techniques within multiple production and delivery teams as well as planning and creating road maps, dashboards, and timeline for projects.
• 7 years using Agile (SAFe, scrum / Kanban) techniques in a SDLC environment.
• 7 years expertise working with various cross functional teams offshore and onshore.
• 7 years' Experience as Project manager / scrum master professional with strong communication skills, solid analytical skills using Agile (scrum ban/hybrid) technique in a SDLC environment.
• 7 years' experience using Jira, Excel, Azure devops, Splunk, SharePoint, salesforce, UAT, design (Visio), confluence, ServiceNow and Office 365.
• Expertise in SDLC & ITSM environments.
• Great in handling difficult colleagues and stakeholders.
• Familiarity in multiple frameworks Agile, SAFe & waterfall.
• Proficient in handling multiple projects using various tracking tools (Jira, Azure devops, SNOW).
• Comfortable leading management meetings and team scrum ceremonies.
• Ability to adapt quick and learn Fast.

PROFESSIONAL EXPERIENCE

Confidential - Dallas Texas

Scrum master / Project Manager

Responsibilities:

• Manage 2 Scrum teams implementing multiple projects both onshore and offshore.
• Organizes and leads the project team through the entire project life cycle.
• Works with business and technology teams to ensure business needs are clearly understood and the technology implemented meets the needs and expectations of the business.
• Conducts project estimate sessions with project stakeholders to drive project estimates and challenges estimates where appropriate to ensure accurate effort estimates by functional areas.
• Creates and maintains a detailed project plan for all aspects of the project based on delivery methodology and project impacts utilizing standard templates.
• Manages project execution, resource deployment and overall coordination efforts to ensure projects are completed on schedule and to budget.
• Creates and manages the artifacts required for governance approval for medium to large-scale projects.
• Establishes and actively manages all project and key stakeholder expectations and relationships
• Manages deliverables from all functional teams ensuring they meet the defined timeline and quality based on project guidelines.
• Deploys project management principles and techniques to establish and maintain control of the project.
• Tailors the use of specific project management techniques to each assignment (e.g. emphasizing risk management, or change management).
• Reports status to the Program Team / RTE, and escalates changes, issues, risks for resolution as needed.
• Collaborates with RTE, Program Team, and/or Procurement teams to acquire the resources necessary to produce the project on time and within budget.
• Achieves project objectives in conformance with Healthfirst project management methodologies and standards.
• Responsible for supporting all release management activities working in partnership with the RTE and Release Management.
• Practices Servant Leadership to ensure successful delivery across all the scrum / delivery teams
• Additional duties as assigned.

Confidential - New York

Scrum master / Project Manager

Responsibilities:

• Defined project scope and schedule while focusing on regular and timely delivery of value
• Developed detailed project plans when applicable
• Organized and lead project status and working meetings
• Prepared and distribute progress reports
• Managed risks and issues
• Corrected deviations from plans
• Performed delivery planning for assigned projects
• Assisted in team development while holding teams accountable for their commitments, removing roadblocks to their work
• Leveraged organizational resources to improve capacity for project work.
• Supported the Product Owner in managing customer expectations for project deliverables
• Managed stakeholder communications.
• Contributed to ongoing process improvement initiatives to implement best practices for Agile and Traditional Project Management.
• Promoted empowerment of the team.
• Ensured that each team member is fully engaged in the project and making a meaningful contribution.
• Responsible for project scoping, process documentation, maintaining project schedule and allocating resources on Technology Refresh Agile project, lead daily sprints
• Lead in Requirement Gathering and Sign-off, Scrum sessions, Gap Analysis, Flow Diagrams, Use Cases, Business Requirements and Rules, Meeting Minutes
• Removes roadblocks to technology-related product development or architecture. Applies learnings to other development projects.
• Participated in special projects and performs other duties as assigned.

Confidential - Atlanta, Georgia

Scrum master / Project Manager

Responsibilities:

• Supported and facilitates generally one to two Scrum Teams in various functions by fostering values and practices.
• Lead, built, and coached high performing teams in the delivery of technology-related products or projects, ensuring team actions are aligned with project and business goals.
• Lead planning, team learning, and adaptation of processes to ensure the quality of team solutions.
• Enabled a continuous learning environment, identifying ways to strengthen the team's understanding of Agile/Scrum concepts and principles as they relate to technical capabilities.
• Built and applied methodology that supports the integration of changing customer inputs and business conditions into technology-related product development.
• Recommended to the product owner and management in the definition and prioritization of technology-related outcomes. Identifies trade-offs between short- and long-term benefits to drive shared vision between the team and product owner.
• Ensured the application of agile frameworks to the development process to increase effectiveness of technology-related product development or architecture.
• Lead daily scrum meetings, iteration reviews, and maintains backlogs.
• Ensures team adherence to Agile principles. Provides coaching to the Scrum Team(s) on how to execute the Scrum framework.
• Organized and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. Tracks and communicates the overall team progress providing visibility to stakeholders.
• Served as a filter to remove impediments to progress as identified by the team. Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities.
• Partnered with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.
• Removed roadblocks to technology-related product development or architecture.