Program Manager Resume
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CA
SUMMARY
- Business management professional with an extensive background in program management across multiple industries to implement ERP / SaaS applications and upgrades.
- Oversees multi - million-dollar budgets to manage multiple projects simultaneously.
- A strategic thinker with an aptitude for information systems technology and architecture and business development.
- Will benefit top organizations by combining project management, technical knowledge, coordination, and advanced communication to drive productivity and revenue growth. Bilingual in Spanish and English.
CORE COMPETENCIES
- Technical Project Management
- Team Leadership
- Budget Management
- Systems Administration
- Teamwork/Collaboration
- Training & Development
- System Architecture
- Cost-benefit Analysis
- Written/Verbal Communication
- Regulatory Compliance
- Data Protection and Privacy
- IT Best Practices
PROFESSIONAL EXPERIENCE
Confidential, CA
Program Manager
Responsibilities:
- Set up verification workflows, control procedures, requirements in RSA Archer
- Managed 70+ HR and Financials Risk Remediation projects
- Automated manual verification processes
- Led normalization of 320 enterprise policy and standards compliance data
- Established and executed upon business processes to verify policies and standards
- Built datasets by combining various data sources to create metrics reports and dashboard
Confidential, CA
Senior IT Project Manager
Responsibilities:
- Implementation of Nexus Systems NexusPayables - AP Invoice Automation SaaS Application Implementation
- Implementation of BlackLine Account Reconciliation - Automated Account Reconciliation SaaS Application Implementation
- Establishment of EU GDPR (European Union General Data Protection Regulation) Compliance - Created and maintained teh information asset register of over 400 assets storing and / or processing PII. Assessed and assigned security controls to each asset, drove IT’s effort to document and implement controls, developed process flows to intake and respond to DSRs.
- Led design and dev team to consolidate 12 sources of internal data to produce a 360-degree view of customers.
Confidential, CA
Senior Project Manager at West Marine
Responsibilities:
- Active Directory 2012 Upgrade - Phase 1, Design
- iSeries Power 7+ hardware upgrade and data migration
- ShoreTel phone system upgrade
- SolarWinds system monitoring upgrade
- WAN Accelerator and MPLS Circuit upgrades with QoS refinements
- Internet DMZ & Circuit Upgrade from Verizon leased IP space to company-owned space
Confidential, CA
PeopleSoft
Responsibilities:
- Developed strategies to implement best IT practices to improve processes and efficiency.
- Performed PeopleCode code reviews and SQR development.
- Trained and developed DoIT staff to ensure organization’s compliance with regulations and policies.
Confidential, CA
Program Manager
Responsibilities:
- P-CAP #24 - WebEx (Pervasive Customer Assurance Program); Data Center Migration of subscriber services
- Build to Stock enablement with Ingram Micro Logistics (BTS-IML)
- OTM Logistics Optimization project phases 3, 5, 5.1, and 7
- Defect resolution reporting lead for Supply Chain LSS project
- Contributed to winning multiple RFP’s
- Used Agile Scrum framework to implement teh full Oracle 11i eBusiness Suite
- IT project manager and lead developer for application of extensions to PeopleSoft 9.1 time and labor, billing, contracts, and grants modules
Confidential, CA
Manager
Responsibilities:
- Managed project budgets over $11 million
- Led EPM implementation with a highly complex data migration effort
- HCM 8.8 Implementation Project Manager
- Subject matter expert for teh development Compuware’s data conversion facility within their File-Aid product
- PeopleSoft AP & GL Implementation IT Project Manager at Vulcan Northwest and Experienced Music Project
- Infrastructure architect, system administrator, and DBA of twelve PeopleSoft sandbox environments
