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Program Manager Resume

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CA

SUMMARY

  • Business management professional with an extensive background in program management across multiple industries to implement ERP / SaaS applications and upgrades.
  • Oversees multi - million-dollar budgets to manage multiple projects simultaneously.
  • A strategic thinker with an aptitude for information systems technology and architecture and business development.
  • Will benefit top organizations by combining project management, technical knowledge, coordination, and advanced communication to drive productivity and revenue growth. Bilingual in Spanish and English.

CORE COMPETENCIES

  • Technical Project Management
  • Team Leadership
  • Budget Management
  • Systems Administration
  • Teamwork/Collaboration
  • Training & Development
  • System Architecture
  • Cost-benefit Analysis
  • Written/Verbal Communication
  • Regulatory Compliance
  • Data Protection and Privacy
  • IT Best Practices

PROFESSIONAL EXPERIENCE

Confidential, CA

Program Manager

Responsibilities:

  • Set up verification workflows, control procedures, requirements in RSA Archer
  • Managed 70+ HR and Financials Risk Remediation projects
  • Automated manual verification processes
  • Led normalization of 320 enterprise policy and standards compliance data
  • Established and executed upon business processes to verify policies and standards
  • Built datasets by combining various data sources to create metrics reports and dashboard

Confidential, CA

Senior IT Project Manager

Responsibilities:

  • Implementation of Nexus Systems NexusPayables - AP Invoice Automation SaaS Application Implementation
  • Implementation of BlackLine Account Reconciliation - Automated Account Reconciliation SaaS Application Implementation
  • Establishment of EU GDPR (European Union General Data Protection Regulation) Compliance - Created and maintained teh information asset register of over 400 assets storing and / or processing PII. Assessed and assigned security controls to each asset, drove IT’s effort to document and implement controls, developed process flows to intake and respond to DSRs.
  • Led design and dev team to consolidate 12 sources of internal data to produce a 360-degree view of customers.

Confidential, CA

Senior Project Manager at West Marine

Responsibilities:

  • Active Directory 2012 Upgrade - Phase 1, Design
  • iSeries Power 7+ hardware upgrade and data migration
  • ShoreTel phone system upgrade
  • SolarWinds system monitoring upgrade
  • WAN Accelerator and MPLS Circuit upgrades with QoS refinements
  • Internet DMZ & Circuit Upgrade from Verizon leased IP space to company-owned space

Confidential, CA

PeopleSoft

Responsibilities:

  • Developed strategies to implement best IT practices to improve processes and efficiency.
  • Performed PeopleCode code reviews and SQR development.
  • Trained and developed DoIT staff to ensure organization’s compliance with regulations and policies.

Confidential, CA

Program Manager

Responsibilities:

  • P-CAP #24 - WebEx (Pervasive Customer Assurance Program); Data Center Migration of subscriber services
  • Build to Stock enablement with Ingram Micro Logistics (BTS-IML)
  • OTM Logistics Optimization project phases 3, 5, 5.1, and 7
  • Defect resolution reporting lead for Supply Chain LSS project
  • Contributed to winning multiple RFP’s
  • Used Agile Scrum framework to implement teh full Oracle 11i eBusiness Suite
  • IT project manager and lead developer for application of extensions to PeopleSoft 9.1 time and labor, billing, contracts, and grants modules

Confidential, CA

Manager

Responsibilities:

  • Managed project budgets over $11 million
  • Led EPM implementation with a highly complex data migration effort
  • HCM 8.8 Implementation Project Manager
  • Subject matter expert for teh development Compuware’s data conversion facility within their File-Aid product
  • PeopleSoft AP & GL Implementation IT Project Manager at Vulcan Northwest and Experienced Music Project
  • Infrastructure architect, system administrator, and DBA of twelve PeopleSoft sandbox environments

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