Program Manager Resume Beaverton, Or - Hire IT People

SUMMARY

TECHNICAL SKILLS

Certifications: PMP, CSM, ITIL

Technologies: MS Office, MS Project, Jira, Confluence, VersionOne, API, SQL, ERP

Industries: Information Technology & Services, Manufacturing, Packaging, Logistics, Apparel

PROFESSIONAL EXPERIENCE

Program Manager

Confidential, Beaverton, Or

Responsibilities:

Manage program increment planning every quarter during fiscal year (SAFe methodology). Prioritize team intake and resource capacity for 14+ projects across 7 sprints per quarter.
Act as QM Product Owner, engaging and partnering wif 20+ teams and other product owners through weekly cross technical, syncs, and Kanban meeting cadences.
Drive best in class performance and customer experiences through Quality Management.
Ensure in-flight project initiatives tracking to plan & schedule during execution and report progress to stakeholders and leadership.
Push for automated testing development where possible and focus on MVP test scripting.

ERP Program Manager\

Confidential, Tualatin, Or

Responsibilities:

Reduced implementation consulting costs by 80% wif program governance controls, better vendor management, and forming internal core competency team.
Lead 10+ person implementation teams to completing 3 Asian sites: Taiwan, Korea, and China. Fostered project team support, trust, relationships, and constructive feedback on work.
Realized program benefits that lowered operation costs, created international financial transparency, improved accounting close cycles, and improved key performance indicators.

Product Owner / Project Manager

Confidential, Portland, O

Responsibilities:

Oversaw teh delivery of 45 sprint releases.
Lead product engineering team of 4 persons, 6 subject matter experts. Mentored interns.
Early benefit realization by focus on MVP value & agile development product cycles.
Eliminated 5 redundant sales and costing applications globally.
Improved sales proposal response time by 50%, improved sales opportunities-to-win metrics, improved estimated vs. actual costing accuracy, and improved profit margins.

IT Project Manager / Business Analyst

Confidential, Portland, Or

Responsibilities:

Created project charter, CapEx funding, scope, schedule, and $700k budget. Performed due diligence in vendor/product selection for business case.
Engaged HR, payroll, IT, and Operations stakeholders on requirements and provided project status updates. System collected time & attendance data, performed payroll processes, tracked resource capacity, and pushed job costing labor data from office and shop floor personnel to SAP.
Lead project from end-to-end wif successful on-time & on-budget performance. Provided system training to 15 sites, 1000+ employees and post-live support as needed.
Lead implementations of ERP BI reporting environment including Enterprise Portal applications and Business Warehouse dashboards.
Drove standardization of global business reporting and legacy system reporting integration.
Lead legacy master data migration efforts for regional SAP implementation.
Performed ETL operations from legacy Oracle, Dynamics, Visibility, and Forth Shift.
Mapped work processes, engaged business needs, and gathered business requirements for IT project portfolio initiatives. Solved problems and performed root cause analysis.
Partnered wif functional leadership on changing business needs and project priorities.