TEchnical infrastructure project Manager Resume

SUMMARY:

Performance - driven project management leader with a reputation for managing and accomplishing IT project across multiple industries.
Utilizes dynamic project management methodology to drive process improvement, create and implement strategic initiatives, and deliver quality projects on-time and on budget.
Mentors globally disbursed teams to drive, manage, and support infrastructure and integration solutions.
True professional with a dynamic work ethic and pride in meeting objectives above expectations.
Excellent communication skills in building long-term relationships with business partners and stakeholders.
In a high-demand, fast-paced environment, Confidential has time and time again proven himself as a world-class project manager.

TECHNICAL SKILLS:

Agile Methodologies

Project Lifecycle Audit Compliance

Direction & Roadmap

Information Technology Initiatives

Financial Management

Client Services & Problem Resolution

Team & Department Leadership

Project & Program Management

Business & Technology Strategy

TECHNICAL SKILLS:

Microsoft Word, Excel, PowerPoint, Project & Slack

PROFESSIONAL EXPERIENCE:

Confidential

TEchnical infrastructure project Manager

Responsibilities:

Mitigated risks and drove projects to successful completion through utilization of Agile methodology and daily Scrums, evaluating, measuring, and reporting team performance, upcoming tasks, and action plans.
Guided completion of 12 GxP project builds through tollgate processes and build phases including hardware validation, design, installation, operational, performance, maintenance, and component qualification as per test plans and SOP’s.
Executed project deliverables on aggressive customer-driven schedules for on-time and early target delivery.
Communicated and managed cost, scope, schedule, and quality, along with proper business measurements.

Confidential

Infrastructure Project Manager

Responsibilities:

Delivered project management and team consulting services for IT projects across multiple industries.
Enhanced planning, execution, and control of client projects throughout project life cycle to drive efficiencies and product delivery.
Established infrastructure roadmap structure for projects, broken down into initiate, plan, execute, control, and close phases and associated plans for change management, communications, deliverables, financial management, issue management, risk and quality plans.
Delivered 65% increase in organizational efficiencies and 40% increase in new business clients.

Confidential

Project Manager

Responsibilities:

Boosted revenue by $2M+ on Cloud Managed Services and Softlayer hosting services portfolio.
Decreased time to process cloud sales by 85% and increased services revenue through implementation of web-based ordering tools.
Instituted training team for global resources to meet infrastructure requirements to support contract managers, delivering 60% savings in labor costs.

Confidential

Project Manager

Responsibilities:

Increased contract profitability by 15% by redefining roles, reallocating resources, cross training, and leveraging low-cost region resources.
Delivered 55% increase in efficiency through improved processes and efficient management of contracts.
Interfaced with C-level stakeholders to align business strategies and ensure on-time milestones with quality deliverables.

Confidential

Infrastructure Project Manager

Responsibilities:

Guided project team in completion of multiple varied and complex projects through effective communication while evaluating and measuring team member performance and allocating team resources.
Enhanced overall contract management, billing, vendor relations, and Confidential resources.
Consistently awarded A rating on all project reviews which encompassed overall management of contract, financials, and customer interviews.

Confidential

Infrastructure Project Manager

Responsibilities:

Mentored and led team of 65 field service technicians in achieving a 98% installation success rate.
Ensured projects delivered on schedule and in accordance with customer requirements and department standards.
Achieved 10% increase in gross profits through efficient management of finances and contract profitability.
Enhanced services for 1200+ users through network hardware and software refresh updates.

Confidential

Technical Project Manager

Responsibilities:

Achieved 12% improvement in contract gross profit while maintaining high-quality customer satisfaction through implementation of cost-saving process standardization with stringent financial controls.
Collaborated with infrastructure stakeholders on projects including rollouts and technology upgrades.

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