SUMMARY

• An experienced Project Manager, prepared to transition into a director position. Having a demonstrated history of fiscal responsibility, teamwork, vision and innovation, and Industry knowledge. Wif extensive experience leading teams through positive influence and accountability. Skilled in Nonprofit Organizations, Information Services Program Development, Physical and Information Security, Law Enforcement, Nonprofit Organizational Management, Institutional Reporting, Enterprise Growth Through Creation of Business Intelligence Department,
• Data and Analytics, and most aspects of IT Services and Support. Strong program and project management professional, wif a unique ability to grasp high level concepts and translate them into basic understanding and productive actions. Over the years, I have been afforded many opportunities to grow and I is passionate about teaching, mentoring, and giving back to others.

PROFESSIONAL EXPERIENCE

Confidential DE

IS Project Manager

Responsibilities:

• As the IS Project Manager I have had the opportunity to work on a variety of projects. In
• I developed the Business Intelligence department as well as data and reporting
• processes and reporting software integration. I have trained staff and administrators on
• reporting. I also obtained Credentialed Trainer status to be able to train users on data and
• reporting wifin the EPIC EHR environment. In addition, I had the opportunity to halp in
• developing our EMR Ninja program for application superusers. During 2018 I have been
• developing a data warehouse as well as the ETL process for populating it wif data. I have
• had multiple educational opportunities to be able to break down this complex process into

Confidential

IS Engineer - Facilities/Project Manager

Responsibilities:

• Over a 10 year period wif Confidential, I managed many technology integration
• projects. The scope and cost of each project varied greatly, from projects of less than
• $10,000 to projects over $1 million. During this time I also developed and delivered
• multiple instruction sessions, demonstrating the use of the new technology, at the
• completion of each project. In my capacity, I was also able to lead teams of 2 or 3 people
• up to teams of about 20 people. I was able to develop my leadership skills during these
• projects, while coordinating team members from different disciplines.

Confidential

Deputy Sheriff Trainee

Responsibilities:

• In my time at the Sheriff’s Academy, I learned a great deal. Not all of the learning dealt
• wif laws and wat was right: that training also focused significantly on interpersonal communication
• in stressful environments. I was able to learn a tremendous amount about interpersonal
• communication, as well as dealing TEMPeffectively wif different people. The Sheriff’s Academy halped
• me to hone my Customer Service skills by learning how to be service oriented in the
• most stressful situations.

Confidential

Emergency Room Technician

Responsibilities:

• While working in the emergency room, I had the opportunity to work as part of a large team
• f professionals. I often assisted the physicians and nurses wif direct patient care.
• Occasionally I performed procedures under the direct instruction of the physician. During
• my time in the emergency room, I was able to refine my Customer Serv ice skills. We
• would often treat patients in their worst time of need and as caregivers, we had to
• provide that care in a way that the patient understood and appreciated. I often found
• myself interpreting complex medical procedures that were explained by the physicians.
• This halped me to learn how to break down complex items or problems into ones that
• could be understood by a layperson.

Confidential

Paid-Call Firefighter

Responsibilities:

• Working along-side the full-time members of the department, I assisted them wif all
• aspects of the fire service. I responded to 911 calls for medical emergencies, motor
• vehicle accidents, and fires. During my employment here I was able to
• develop my customer service skills, as well as my teaching skills through public

Confidential

Emergency Department Technician

Responsibilities:

• While working in the emergency room, I had the opportunity to work as part of a large team
• f professionals. I often assisted the physicians and nurses wif direct patient care.
• Occasionally I performed procedures under the direct instruction of the physician. During
• my time in the emergency room, I was able to refine my Customer Service skills. We would
• ften treat patients in their worst time of need and as caregivers, we had to provide that
• care in a way that the patient understood and appreciated. I often found myself
• interpreting complex medical procedures that were explained by the physicians. This
• halped me to learn how to break down complex items or problems into ones that could be

Confidential

Adjunct EMS Instructor

Responsibilities:

• While working as an Adjunct EMS Instructor, I was able to use my skills to present new
• information to the students. I assisted the full-time instructors wif teaching pertinent
• skills to the students in a lab environment. I was able to work on my content delivery as well
• as my customer service skills during the time I spent here.