Project Manager Resume
NY
SUMMARY
- Proven leadership experience in teh business solutions for over 20 years in business areas including Cloud solutions, SAP, Data Analytics, CRM, Leads Management, Data Governance, Data Warehouse, ERP, Sales, Marketing, Business Intelligence, web applications, reporting, Financial systems and others
- Experience in leading large scale and complex projects in large global companies, primarily in Automotive industry
- Strong technical leadership and working wif on and off shore technical teams.
- Strong project management skills in diverse, global and multi - cultural business environment
- Over 10 years’ experience leading Data Warehouse, Business intelligence, SAP, CRM and other projects
- Experience in Process improvement, Change Management, Business Analytics, Vendor Management, testing, Budget and performance analysis
- Extensive experience in SDLC methodologies including Waterfall and Agile. PMP and PMI-ACP certified
- Strong knowledge and experience in creating and analyzing budget, project performance using qualitativeand quantitative analysis
- Strong team leadership both on professional and personnel level
- Extensive Business Relationship experience
- Work experience in multi-national and cross-cultural team and multi-languages
- Extensive Share Point experience as Project Manager and roll-out management
- Strong hands-on technical experience.
TECHNICAL EXPERIENCE
Power BI: MicroStrategy, SAP BW, BlackLine, Cognos, Share Point, .NET, APIs, SSRS, SQL Server, Dashboards, DB Connectors, Nintex, TFS, JIRA.
ERP: SAP S/4 HANA, BW, PeopleSoft HCM (Oracle), Order Management
Hardware/OS: Mainframe, Windows, Linux, Unix, AIX
Web Content Management: (Open Text/Gauss VIP), Portals (Share Point, Life Ray), CRM (MS Dynamics, Seibel), Concur, Taleo, Kronos.
Programming Languages: Java, Visual Basic, COBOL, ASP, XML.
Software and tools: MS Project, Access, MS Office, Documentum (EMC, SAP, People Soft (Oracle ERP), Analysis tools, Reporting tools, Portals, Collaboration tools, Document Management, Web Servers, Web Logic.
Databases: DB2, Oracle, SQL Server, Access.
PROFESSIONAL EXPERIENCE
Project Manager
Confidential, NY
Responsibilities:
- Finance - Managed portfolio of projects in teh financial area. Led data SAP, Analytic and Data Mining projects. Led Data Governance and Change Management. Created business cases, project briefs, ROI,
- Requirements gathering, resource management, project plan and monitoring and managed
- communication, Presented to CFO, and other C-level executives. Led SAP/BW upgrade to S/4 HANA.
- Best Practices- Created templates, documentation practices and process standards.
- Created Share Point sites for projects documentation and templates
Confidential
Project Manager
Responsibilities:
- Network/Infrastructure: Lead customized solutions for Mercedes subsidiaries/locations (MB Manhattan,
- MB Mexico, Vehicle Distribution Center, Parts Distribution Center and more)
- Business Insights/R&D - Managed innovation projects and teh creation of LAB 1886 USA (Daimler
- Innovation Company). Led data visualizations and dashboards projects.
- Call Center: Managed a large scale upgrade of all Mercedes USA Call Centers from On-Premises to
- Integration wif CRM, Analytics, reporting, Telematics, Mercedes Me and other systems.
- Created budget, forecast, vendor management, test plans, training, and postproduction.
- Created Call Center Dashboards for agents and management.
- Created analytical reports dat are fed from Data Warehouse using Power BI, Cognos,
- MicroStrategy Created analytic reports of agents’ performance.
- HRIS - Managed multiple projects wif SAP and People Soft (Oracle) ERP: creation of a separate holding
- company and setup payroll, recruiting, cost centers, Benefits, auditing and more; Rollout of global GL
- system (SAP Fico). Rollout and enhancements of time and attendance system (Kronos). Integrated and
- implemented Concur and Taleo wif People Soft and SAP. Integrate payroll and financial transactions.
- wif teh bank. Created Change/release management best practices based on ITIL framework.
- Work closely wif business partners and IT resources
- Manage teh project throughout its phases: initiation, budget, scope, resource planning, project planning, risk management, development, monitoring, quality control, change management, user acceptance test, rollout (including post production support) and close down
- Created governance and best practices procedures for release management.
- Created and managed detailed project plan and monitored to progress and status.
- Created and maintained communication plan dat provided regular communication and status to stakeholders.
- Managed cross function and globally distributed team both on-shore and off-shore.
- Managed vendors and solution providers for off teh shelf and custom applications
Confidential
Project Manager
Responsibilities:
- Project Management: led projects wif internal and external staff both local and off shore. Created project plans, resource allocations, management and business reports, steering committee reports, financial and forecast reports, provide technical and business leadership.
- Business Insights/Leads management: Developed leads management system sourced from consumers website and outside sources. Created comprehensive analytics and dashboards for leads.
- Portals and content management: Managed employee, dealers, partner portals. Managed content delivery and social media integration of dealers and consumers websites.
- Dealers Collaboration and Knowledge Base: Led a project to provide dealers access to Knowledge Base dat was implemented using WIKI on Share Point. Provided teh dealers tools to post questions to BMW and to their peers on Share Point environment
- Customer Relations and Satisfaction: created metrics to evaluate dealer performance based on customers’ data. Teh data is consolidated from multiple sources and presented in Dashboards wif ability to drill down to dealer level using Share Point and Excel Services.
- ERP (SAP) Project Management: As part of global initiative I led and participated in several SAP projects:
- Rollout of SAP FICO and integration wif corporate finance for Accounts Receivables/Accounts Payables, Procurements, financial reporting.
- Managed rollout of SAP HRM modules including: Self-service, Time Management, Organization and position management, performance management, etc. I also managed rollout of Taleo (recruiting) and Concur (business expenses)
- Implementation of SAP Warehouse Management for Parts Distribution Centers. Teh system handled both domestic and international sourcing, including custom and hazardous material handling.
- Financial Analysis and Reporting: Led implementation of financial and statistical reporting tools. Created tools for internal and external customers.
- Financial systems: led teh development of posting lease payments on teh website, including integration wif bank systems. Created financial reporting systems for teh dealers.
- Technical System development: Led and participated in many projects utilizing and introducing teh latest technologies and methodologies to achieve teh highest quality in teh lowest cost. Managed budgets, calculate ROI and project plans and provided technical leadership. Projects included Connected Cars, Remote services, etc.
- Data Warehouse and Business Intelligence: Managed and initiated global data warehouse project. Teh project involved creation of teh warehouse tables, analyze requirements, create reports and OLAP (Cubes), dashboards and executive reports. I managed teh testing, pilot and rollout. We used both custom and ITL/BI tools (Informatica/Cognos/Share Point) and platforms. Teh data and teh reports were consumed by both internal and external users (dealers).
