SUMMARY

• Managed cross functional teams at the program and project levels to implement business solutions using formal project management methodologies. Some of the projects I’ve embarked on and completed had no prior template within the organization. In response, I worked with cross functional teams to create one, utilizing influence, leadership, structure, and the appropriate documentation when and where it was needed.
• Managed two Legal Entity Simplification projects that were launched by our VP of TAX to address impacts from a series of acquisitions from Inception to Completion for Cash America International, Inc. dis impacted multiple lines of business and systems such as Confidential (Infor ERP), Hyperion (BI), and our custom Point of Sale System. These projects spanned a two - year time frame (a program). Managed the Spin-Off of Cash America’s eCommerce business from Inception to Completion for Cash America’s IT PMO. dis was governed by a TSA that was in place for approximately one year. It included working with a 3rd party to migrate Financial data from one data center to another, migrating default proprietary decision engine software from one data center to another, migration of Consumer Credit Reporting, and the migration of information from an ECM system from one data center to another. It also included the transition of services where applicable. The executive project sponsor for the Spin-Off was the CFO - New Business Development. Worked with Cash America’s Legal team to automate customer complaint tracking in Tivoli. The Executive Sponsor for dis project was a Senior Member of Cash America’s legal team.
• Created project schedules; initiation plans; implementation (deployment) check lists, business requirements documentation, project status reports, budgets, allocated resources using project portfolio management tools such as Innotas. IT Governance, the IT Finance department and functional managers managed budgets for 3rd party contractors. Managed SDLC and PMLC. Implementation check lists (Pre, Implementation, Post tasks). Manage Risks, Action Items, Issues (RAID log maintenance). Worked with the VMO and Legal to facilitate the creation of NDA and SOW documents for 3rd party contractors as needed. Worked with both Onshore and Offshore QA teams on designated projects to facilitate QA testing for projects that impacted our POS system. Worked with BA’s on designated projects. ITIL, Prince2 and Scrum Alliance Certified (CSM). Total of 20+ years in IT. Total of 19 years with ERP.

TECHNICAL SKILLS

• Influencing/Collaboration - Productive Outcomes/Successful Project Execution Intuitive with Systems and People
• Project Management
• Process Improvement - Providing Solutions
• Leadership - Driving Change
• Business Process Re-engineering/Organizational Design
• Systems and Organizational Architecture - Business Process Mapping

PROFESSIONAL EXPERIENCE

Confidential, Fort Worth, TX

Senior Project Manager

Responsibilities:

• Worked with Infrastructure, Cloud Architects, and Applications teams on a Cloud Governance project that was chartered to implement Role Based Access Controls (RBAC) and Policy in Azure. Worked with an Infrastructure team to create a new Disaster Recovery (DR) strategy, migrate on premise applications to the Cloud, and Smoke test them.
• Currently working with Infrastructure, Cloud Architects and Applications teams to build environments and migrate applications to Azure. These teams utilize Kanban and some Scrum methodologies to accomplish dis. Managed an Infrastructure Project Portfolio utilizing an Azure DevOps tool in addition to other tools such as Microsoft Project and Excel.
• Created Project Charters, Portfolio and Project level reports as needed. Created Project Methodology and Project Artifacts for the Infrastructure teams. Supported these teams as they transitioned to using the DevOps tool and Kanban methodology. Participated in stand ups, story grooming sessions, and provided updates (reporting) for activities at the executive level.

Confidential,Dallas, TX

Senior Applications Analyst / Project Manager

Responsibilities:

• Managed a Microsoft Dynamics 365 CRM project from Inception to Completion. dis application was implemented online in Microsoft’s Azure Cloud. dis included performing a Vendor Assessment for Dynamics 365 and Salesforce. Supported a SharePoint (e.g. document libraries) migration from version 2010 to version 2016. Utilized Metalogix, a SharePoint migration tool.
• Maintained document libraries on the new SharePoint site. Created content types, site columns and views. Crystal Reports, SQL. PMLC / SDLC documentation.
• Created Test Plans, a Requirements Traceability Matrix, Project Charters, Training Documentation, and Project Schedules. Reviewed budget updates submitted by a 3rd party contractor. Compared actuals to forecasted hours. Created Business Process Flows using Visio. Project reporting. Worked with a third party to migrate data from an On-Premise location to the Cloud. Created workflows, filters, views, dashboards, marketing lists, email templates, and marketing campaigns in the CRM. System testing. Google Analytics.
• Used SQL Server Management Studio to create queries for Dashboard objects in SharePoint and to reconcile data (contact information) that was passed from Yardi to the data warehouse. Staged files for data conversion in Office 365. Worked with the global Office 365 administrator to assign licenses and provisioned Dynamics 365 CRM accounts. Upgraded Dynamics 365 CRM multiple times. Exposure to Yardi Property Review screens and Contact setups.

Project Manager

Confidential

Responsibilities:

• Migrated Payroll from Confidential ’s TA module to LP - Absence Management when support for TA was discontinued.
• Worked with HR, Benefits, IT, and Payroll to automate Personnel Actions in Confidential using Design Studio and PFI - Process Flow Integrator. Primary impacts were to PA52, PA54, and HR11. PA100 (Action Update) had to be run prior to Payroll runs.
• Worked with Payroll and the IT team to automate W2’s and place them on the ESS portal.
• Confidential ERP Upgrades, ImageNow and ReconNet upgrades.
• Worked with HR, Payroll and the IT team to setup New Hire processing in Hire Express and integrate the 3rd party system with Confidential ’s API.
• Worked with Payroll and Treasury to move employees in 550+ locations to paperless pay.
• A Merger Program for TAX, Operations, Legal that spanned multiple years. dis impacted the POS, Financial Reporting, the Enterprise Asset Management system and the ERP ( Confidential /Infor S3) system. The program was sponsored by the VP for TAX.
• An eCommerce spin-off program that was sponsored by the CFO of New Development. dis impacted Consumer Reporting Agency (CRA reporting, ETL project), re-hosting logic that our Point of Sale system uses, and included a data migration from our Confidential ERP system to Workday. My team created the conversion database, staged the financial data and tan DayNine (a 3rd Party vendor) migrated it.
• Produced Executive Level reporting from our Project Portfolio Management (PPM) tool, Innotas. Tracked hours to ensure that all allocated resources submitted hours. Monitored project health and ensured that new projects were associated with the appropriate accounting codes.
• A product launch for a Gold Procurement Website that included both a Consumer Facing Website and back office components.
• Automated IT Change Management processes in Tivoli using the Change Management Module.
• Automated Consumer Complaints Tracking in Tivoli using the Service Desk Module. Worked with the business to document requirements, future state process flows, test plans, and facilitated UAT.
• In addition, I managed the project backlog for corporate level systems such as Confidential - Infor (S3), ImageNow, and ReconNet reconciliation software.
• Served as PM for the POS DevOps Maintenance Backlog. dis included the facilitation of weekly change request prioritization meetings with Legal, Compliance, Operations, and IT representatives.
• Served as PM on a project to stand up Infor’s LMS system in the Cloud. The system went live in Q2 of 2016.
• Served as PM on a project to migrate HCM from our Confidential on premise system to Infor’s Global HR cloud-based system. dis included a Goals and Performance migration. Benefits and Payroll were not in scope. We completed the Conference Room Pilots (CRP’s) for both HCM and Goals and Performance in our test environment, however, the entire project was cancelled on 9/1/2016 before we went live due to the merger with FirstCash.
• Well versed at working with cross functional teams and external contractors.
• dis includes the usage of SharePoint, Basecamp, Innotas, and the MS Project tool. Actual hours worked for both internal and 3rd party personal were logged to the project phase, tan extracted from Innotas on a monthly basis. Our Business Intelligence team produced financial reports to assist with Project Governance. PM’s monitored staffing and forecasted vs. actual hours in Innotas so accurate reports could be produced. Functional managers from areas such as the application development team and network services were responsible for providing accurate forecasts.
• RYG Project Status Reporting
• Functional managers approved hours accrued by contractors.
• Worked with functional managers to staff projects, acquire estimates and manage allocations in Innotas.
• Oracle Upgrades.
• ERP Upgrades.
• Managed an eBay / iSales project to enhance inventory management, and internal posting of items.
• Managed a Compliance Privacy Policy Opt Out project to implement a customer facing web-based application. their were front and back office components to dis. Submissions had to be tracked and provided to Marketing. QA was offshore.
• Created business process flow diagrams in Visio, documented Initiation Plans, Business Requirements (BRD), and Systems requirements as needed.
• Manage Risks, Action Items, Issues (RAID log creation and maintenance).
• Worked with the VMO and Legal to facilitate the creation of NDA and SOW documents for 3rd party contractors as needed.

Confidential, TX

Project Lead/Programmer Analyst

Responsibilities:

• A new implementation of an ERP System using oracle forms and reports.
• Lead the implementation of a Raw Materials Procurement / Inventory Management application (RAM). dis was integrated with our corporate level procurement system and allowed us to track supplier commitments against deliveries.
• Lead the implementation of Infor / Datastream’s Enterprise Asset Management, (EAM) / MRO procurement software (for Manufacturing). Focus on financials, setup, procurement (centralized purchasing), flex sql, and KPI’s. Integration with oracle financials GL.
• Mapped data from the database to the fields on the screen. Unit Testing.
• Worked with the user community to UAT test these reports and oracle form changes.
• Stored procedure, package, and trigger maintenance using oracle PL/SQL.
• Business Requirements documents; technical documentation; test plans.
• CMMS Upgrades for the Infor EAM product.
• SOX section 404 exposure.