SUMMARY

• Solutions driven Senior Manager able to work with teams of technical and functional experts to deliver exceptional results.
• Experienced Program/Project Manager overseeing multiple high - profile projects from planning through completion.
• Sound leadership, strategic planning, project management, program management, and team building expertise.
• Effectively worked with client and operational stakeholders to ensure identification of all business requirements; to define project goals; and to present project status reports and issue resolutions.
• Experienced investigating architecture, application and system requirements, and potential risks to offer solutions and to mitigate risks.
• Compiled and maintained project documentation and reports.
• Managed teams comprised of onshore and offshore resources. Background includes software development, resource management, as well as project and program management of software development teams, integration/migration projects, and Confidential, Background Screening, Security, Financial, and Infrastructure projects.

AREAS OF EXPERTISE

• Project Management
• Program Management
• Change Management
• Process Improvement
• Issue and Risk Management
• Budget and Schedule Management
• Problem Identification and Resolution
• Communication
• Client Relations and Management
• Team Building and Leadership
• Resource Management
• Demand/Supply Management
• Strategic Roadmaps

PROFESSIONAL EXPERIENCE

Senior Project Manager / Program Manager

Confidential

Responsibilities:

• Served as a Sr. Project Manager / Program Manager in the Engineering Project Management Office for the Confidential, Enterprise, Background Screening and Business Services Verticals. Delivered solutions for integration projects, migration projects, new product enhancements often requiring infrastructure components, as well as implementing compliance and security monitoring and controls.
• Collaborated cross functionally with project teams, business unit teams, and stakeholders to coordinate monitoring and resolution of project issues; to evaluate change management requests; and to ensure meeting business needs and delivery schedules. Delivered monthly status presentations.
• Led a geographically distributed team of project managers that delivered solutions in a matrixed organization. Worked with Resource Managers to ensure that resource time for a given project was properly allocated in order to report actual and forecasted expenses.
• Full project life cycle implementation experience with large corporate PMO systems, managing complex enterprise projects and leading and directing the work of other project leaders and/or team members.
• Experience leading, developing and maintaining standard project documentation, project plans, agendas, action items and deliverables, as well as ensuring adherence to PMO/Project Management Standards.
• Applications were built on the HPCC platform using Oracle and MySQL databases, a LINUX operating system, with applications having an UI front end/or a batch solution. Physical and virtual servers were utilized.

Resource Manager/ Sr. Application Team Lead

Confidential

Responsibilities:

• The Operating Model, workflows, processes, templates for deliverables, as well as tools to manage the resource demand and candidate information were established for the Resource Management area of the Solution Unit.
• Assisted the Confidential Finance Organization in their support of the Application Outsourcing Sales Organization. Activities included the preparation of financial reports and associated spreadsheets with contract data from the SAP system, detailed by geographic regions.
• Served as a Software Developer on the development team of technical and functional experts who supported Confidential ’s financial and contractual reporting system utilized on the BellSouth Account by Confidential Leadership. Guided the development team on the Confidential methodology processes and deliverables needed in the development phases.
• Served as an Application Architect on the BellSouth account leading the work of 3 additional developers. Provided project management direction for the project to provide a new interface between BellSouth’s Security application and Network using a new communication link, ORBIX. Provided significant development contributions throughout the project’s lifecycle in the development of the Oracle PL/SQL procedures, UNIX scripting and CRON jobs, the ORBIX connections, and the creation of the needed Oracle tables. Coordinated the development and data updates with the new web pages as well as the existing Security application.
• Served as the Technical Architect for the rewrite of the BellSouth management accounting system, utilizing an Oracle database as well as an Essbase multidimensional cube, providing significant contribution throughout the entire development lifecycle. Led the development team to resolve the performance problems and provided resolution by porting the Essbase cube to a different environment.
• Development during this timeframe was on a UNIX server using ORBIX connectivity, Oracle databases, and an Essbase multi-dimensional cube.