SUMMARY

• Experienced PMP wif more TEMPthan 15 years of experience managing Information Technology projects, having a background in software development life cycle as a project manager. Implement continuous improvement projects using process identification to maximize productivity, throughput, quality, and consistency of specifications.
• Build client relationships by taking strategic decisions to develop future business opportunities and sustain client engagements. Currently manage projects’ scope, schedules, budget, risks, project documentation and communication for highly complex and innovative projects under demanding time constraints.
• Strong verbal and writtencommunicationand active listening skills.
• Ability to work actively in differentphasesof Software Development Life Cycle(SDLC) using Agile methodologies (SCRUM), Rational Unified Process (RUP), and Waterfall.
• Projectplanning, monitoring, execution, and closure.
• Scope, Resource, Risk and Quality Management.
• Manage project timeline, milestones,phase gates, and project deliverables.
• Financialplanning (Invoicing; Cost and Budget estimation).
• Project statusreportingthroughService Now.
• Participating in teh proposals’preparation including RFP matrix responses, project plans,scope,and assumptions preparation.
• Mange Epics, Features, and User stories.
• Leadingscrums,planning,estimation, taking status and sending minutes.
• Prioritizing productbacklogwifProduct Ownerand team.
• RemovingImpediments; halp achieving sprintgoals; teambuilding.
• Implemented and maintained a scrum development process, including ascrum boardto track user stories. Conduct sprint reviews.
• Conduct Requirement clarity sessions and run demos.
• Keen ability to define opportunities, and threats from requirements.
• Requirements elicitationusing Interview, workshops, brainstorming and group meetings.
• Proficient in transforming business requirements into functional specifications, focusing on workflow analysis, user interface design, and process flow modeling - BPMN using UML and Swim Lane Charts.
• Experienced in creatingBRD(Business Requirements Document),FRS(Functional Requirement Specifications), and business process flow diagrams.
• Extensively worked wif teh On-site and Off-shore Developers and Quality Assurance Groups by providing requirement clarification and assisting teh QA team to perform Black Box and UAT's.
• Clientcommunicationand all business correspondence related to projects.
• Provided and halped create training documents for trainers. Served as a liaison between end users, teh development team, and management. Managed and streamlined communication.
• Management of Software and web sites (catalogues).
• DevelopingRisk mitigationand contingency plans.
• Managing clientand intra-agencycommunicationswif executive management and technical staff.
• Assisted teh Product Owner wif backlog grooming, user story development, and prioritization.
• Planned sprints by identifying user stories based on user priorities. Planned and dissected user stories into deliverable fragments. Planned and set a deployment timeline so all user stories were released by teh final sprint.
• Led system integration validation efforts. Coordinated wif different scrum teams to integrate releases when applications had feature dependencies.
• Coach and train teams on Agile methodologies.
• Integrating authentication services wif existing applications such as OKTA.
• Wrote SQL queries as needed for data analysis and to correct production data.
• Hands-on expertise spanning in System Analysis, Financial applications, Data warehousing, Data Migrations, Data Processing, ERP applications, Process Compliance Projects.
• In Depth understanding of Impact andGAPanalysis.
• Expertise in creating UML based Modeling views like Activity, Use Case, Dataflow, Business Flow, Navigational Flow, Wire Frame diagrams using Rational Products & MS Visio.
• Ability toeffectively presenttechnical strategies/concepts to non-technical audiences.
• Ability to work wif cross-functional teams and varied audiences at all levels of teh organization.
• Ability to drive Process Improvement and focus on those tasks that add value, while ignoring or mitigating non-value-added tasks.
• Strong understanding of clous technologies and infrastructure SAAS, PAAS, IAAS.
• Managed resources, and resource groups in Azure Portal.
• Knowledge of reverting snapshots, creating templates, and deploying virtual machines from template.
• Strong ability to quickly understand and effectively apply noledge of business processes and objectives and teh associated use of software, system interfaces, project and solution development methodologies, and other technical concepts, in technology as well as in a business environment.
• Extensive Knowledge of business analysis methodologies andProject Management basicslike Project charter, Deliverables documents and sign-off, Project planning, tracking, requirements management, project closure andstakeholder management.

TECHNICAL SKILLS

PM Methodologies: Agile (Scrum, Kanban and Scaled), RUP and Waterfall, SAFe

Business analysis: Rational Requisite Pro, Rally Rational Rose, SAP BI, Tableau

Agile Toolkit: JIRA, TFS/ Azure DevOps, Version 1

Utilities: Office 365, MS Teams, Visio, Share-point, Azure Cloud, Dynamics 365, Service Now

Database: SQL Server, Oracle

Testing Tools: HP ALM, Quality Center, QTP

Technologies: Azure, Dynamics 365, VMware

PROFESSIONAL EXPERIENCE

Confidential, Falls Church VA

Project Manager

Responsibilities:

• Project planning, monitoring, execution, and closure.
• Scope, Resource, Risk and Quality Management.
• Financial planning (Invoicing; Cost and Budget estimation).
• Project status reporting through Service Now.
• Participating in teh proposals’ preparation including RFP matrix responses, project plans, scope, and assumptions preparation.
• Coaching and training team on Agile.
• Leading scrums, planning, estimation, taking status and sending minutes.
• Daily Standups, Sprint planning, Backlog grooming, Retrospectives.
• Developing micro services to standardize enterprise level functions. (ex. Email services/watermark service/ read write API(get,post,etc…).
• Development of multi-purpose APIs.
• Integrating authentication services wif existing applications.
• Managing client and intra agency communications wif executive management and technical staff.
• Requirements gathering and analysis.
• Conduct onsite client trainings.

Confidential, Ashburn VA

Senior Analyst

Responsibilities:

• Create use cases for existing requirements.
• Tested teh UI, and accounting reports.
• Create mockups for teh standard reports.
• Participated in developing teh product backlog along wif Product Owners.
• Participated and conducted sprint planning, daily scrums, testing, retrospectives, and sprint reviews.
• Maintained and updated KANBAN board as per Dev and Test updates.
• Updated and managed stories in Version 1 as well as trained new analysts on Version 1.
• Coordinated project activities between product owner, SMEs, Dev team and test.
• Conducted session to prioritize product backlog.
• Assisted in closing stories, coordinated wif audit department to resolve security vulnerabilities during security audit.
• Conducted JAD sessions between product owner, SMEs, and UX design team to determine best methods to implement new functionalities and finalize requirements.
• Assisted in content writing/update of teh application.
• Scheduled and lead refinement sessions to provide clarity on acceptance criteria.
• Provided support to Test and Dev team during iterations.
• Analyzed code merges impacts and accordingly planned prioritized stories.
• Provided support by resolving impediment in environment delivery for Perf testing.
• Maintained issue tracker and coordinated wif external and internal teams to resolve issues due to code changes.

Confidential, Mclean VA

Lead Business Systems Analyst

Responsibilities:

• Established anAgile/Iterative methodology to gather backstories and implement changes.
• Participated in developing teh product backlog along wif Product Owners.
• Participated and conducted sprint planning, daily scrums, testing, retrospectives, and sprint reviews.
• Maintained and updated KANBAN board as per Dev and Test updates.
• Updated and managed stories in Version 1 as well as trained new analysts on Version 1.
• Created data mapping documents from EDS, MISMO 3.1 to CDM.
• Coordinated project activities between product owner, SMEs, Dev team and test.
• Conducted session to prioritize product backlog.
• Assisted in closing stories, coordinated wif audit department to resolve security vulnerabilities during security audit.
• Conducted JAD sessions between product owner, SMEs, and UX design team to determine best methods to implement new functionalities and finalize requirements.
• Assisted in content writing/update of teh application.
• Scheduled and lead refinement sessions to provide clarity on acceptance criteria.
• Provided support to Test and Dev team during iterations.
• Analyzed code merges impacts and accordingly planned prioritized stories.
• Provided support by resolving impediment in environment delivery for Perf testing.
• Maintained issue tracker and coordinated wif external and internal teams to resolve issues due to code changes.

Confidential, Pittsburgh PA

Lead Business Systems Analyst

Responsibilities:

• Wrote SQL queries for data analysis from billing system.
• Established anAgile/RUP methodology to gather backstories and implement changes.
• Collaborated in building a system analysis process model usingRational Rose, Requisite Pro, and Visio.
• Trained new hires, on infrastructure design, and requirement elicitation process.
• Data mapping, logical data modelling, createdclass diagramsand ER diagrams and usedSQLqueries to filter data.
• Analyzed and studied process of transforming teh automated templates.
• Interacted wif department heads to finalize system requirements, functional requirements and technical requirements and created Business process model using UML and Swim Lane.
• Create project plan, identify milestones.
• Managed offshore resources.
• Facilitate and present business solutions to a wide stakeholder, senior management.
• Provided weekly report to VPs and senior management on project status.
• Performed process design, requirements gathering, defined teh demand forecasting unit, tuned demand planning statistical models, application flow definition and application setup.
• Provided inputs in teh strategic development of detailed project plans, work assignments, target dates etc.
• Implemented SOX requirement on access stand along utility to process billing data.
• Managed changes to baseline requirements through effective application of change control processes and managed teh overall test process, according to theAgile Scrum methodology.
• Built and managed teh overall test process, according to teh Agile Scrum methodology.
• Designed and developedUse Cases, Activity Diagrams, Sequence Diagrams, OODusingUML.
• Prepared Logical Data Models that encompass set of diagrams and supporting documents containing teh essential business elements, detailed definitions, and descriptions of teh relationships between teh data elements to analyze and document business data requirements.
• Responsible for producing process flow diagrams forTO-BE process flows andAS-ISprocess Flows usingMicrosoft Visio.
• Used MS Visio for Process modelling, Process mapping and Business Process flow diagrams.
• Created Process Flow diagrams,Use Case Diagrams, Class Diagrams,and Interaction Diagrams usingMicrosoft Visio and Rational Rose.
• Played a key role in teh planning, testing, and implementation of system enhancements and conversions.
• Developed manual FunctionalTesting, Regression Testing, Data Driven Testing, Usability Testing, and Verifying Specific content through using Checkpoints.
• Wrote Test Plans in MS Word forManual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing & reviewed their consistency wif teh system requirements.
• Assisted management close internal audit requirements.
• Presentingreports and analysisto VPs and Senior Management to halp guide teh management decision.
• Participated in test cases reviews to make sure that all teh requirements have been covered and accurately tested.
• Heavily involved wif users during User Acceptance Testing (UAT) and managed any changes in requirements.
• Involved in creating User Manuals and training end users.

Confidential, District of Columbia, USA

Jr. Business Analyst / IT ANALYST

Responsibilities:

• Provided multi-tier support to diverse brand of hardware, enterprise level applications, and desktop and telephone technical support.
• Configured Virtual Machine via V-Sphere.
• Created templates and deployed machines from template.
• Updated VMware tools, and assigned permission to virtual machines.
• Recommended changes in wireless process that halped saved 100,000 dollars annually.
• Configured VPN access on VPN utility.
• Gatheird data from multiple sources to analyze wireless data usage, data type, and cost variance.
• Generated and presented to CIO concerning budget usage, cell phone usage, and audit reports.
• Acquired and maintained inventory, recording, and disposing of inventory as needed.
• Acted as a liaison between finance and other departments to resolve billing and budget variances.
• Provided customer-based solutions to end users by recommending effective resources that halp perform teh job efficiently.
• Created interactive database on access to run queries generating reports to record and maintain wireless usage.