SUMMARY

• Certified Scrum Master, Certified Product Owner with 9 years of challenging professional experience in diverse domains such as Supply chain, Finance, Banking and Retail, worked in various Software Development Life cycle frameworks (SDLC) such as waterfall, Scrum, SAFe and in various roles such as Business systems Analyst, Sr. Business Systems Analyst, Agile Project Manager and Sr. Scrum Master.
• Demonstrated strong skills like communication, analyzing, liaison, negotiation, problem solving, analytical, conflict resolution, people skills, requirements gathering, documentation and possess sound knowledge in data migration, integration and warehousing, service oriented Architecture (SOA) concepts and Business Process Re - Engineering (BPR) and Business Process Improvement (BPI) methods
• Have robust understanding of various Software Development Life Cycle methodologies, starting from inception to implementation, have collaborated with different stakeholders, gathered requirements, created artifacts, performed different analysis, handled change requests, performed Testing and assisted in successful deployment.
• Adept knowledge and experience in analyzing AS-IS business process, creating To-Be business process, conducting feasibility study, cost benefit Analysis and risk analysis.
• Created Project Charter, Work breakdown Structure and assisted Risk analyst in creation of Risk register.
• Led teams, monitored workflows, and worked as part of interdisciplinary teams to achieve the project milestones.
• Supported development and software Quality Assurance to ensure optimal progress and stable product for the clients.
• Experience in Capacity planning, Cost estimating, Issue tracking and resolution, scheduling, scope management, Prioritization, handling team dynamics and performing staff appraisals.
• Facilitated Pre-PI planning, Post-PI Planning, PI Planning meetings and ensure backlog is ready, there is sync between Program backlog, Value stream backlog and Team backlog.
• Facilitated and Participated in Systems Demo, Solutions demo, tracking and escalating impediments and defining metrics.
• Maintained best practices for continuous integration at all levels in SAFe frame work & improved collaboration across teams.
• Well-versed in preparing various artifacts such as Business Requirement Document, Function Requirement Document, Software requirement Specification, Data Mapping document, use cases, Requirement Traceability Matrix using Microsoft Excel, Word, and functional experience in creating Work flow, business process, data flow, UML diagrams, creating UI mock-up screens & wireframes using tools like Visio, Balsamiq and Azure. worked as Change Agent and Project Manager in cross-functional and large strategic initiatives, provided management assistance and communicated project status and metrics to stakeholders.
• Facilitated scrum ceremonies, creating tasks by using SMART criteria, story mapping, coached team to be self-organized and on agile principles, logged and resolved impediments, adept at conflict management and resolution.
• Proficient in using project management tools like Jira, Version one, HPALM, MS Project Server, Rally and Aha. Created scrum burn down, burn up artifacts for higher management reporting, and tracking team performance, velocity, user story completion. Validated completed stories using Definition of Done, tracked user story & Impediment accountability
• Expertise on identifying various data sources, performing data profiling, data cleansing, data aggregation, creating Data mapping, data modelling techniques like Entity Relationship modelling, dimensional modelling, data vault modelling, data validation in data integration, migration, warehousing projects using Informatica.
• Strong understanding of OLTP, OLAP, data marts, OLAP Cube, Conceptual modelling, logical modelling, ODS and ETL concepts. Experience and good understanding of using DDL, DML, DRL languages in SQL to perform CURD operations on database including joins, order by, group by, procedures and functions.
• Good understanding of Big Data concepts, practical experience with Hadoop ecosystem like data nodes, name nodes, Administration tools like Apache Zookeeper, Yarn, Ingestion tools like Apache Flume, and Apache Scoop, Processing tools like, Apche Hbase, and Apache pig, Analysis tools like Apache drill, and Apache Mahout.
• Good understanding of cloud CRM applications like Salesforce, Oracle Siebel, ERP applications like Oracle EBS and SAP ERP, and cloud services like Amazon web service. Knowledge of creating customized views and workflows in CRM, designing and validating XML, HTML, Java Script documents and systems integration tools like Oracle ICS.
• Profound knowledge on 3-tier architecture, SOA, ESB, TCP, FTP, HTTP protocols web service API like SOAP, REST, configuring WSDL, WADL, Client side and server side validation, loosely coupled and tightly coupled networks.
• Good understanding of Hyper Text Transfer Protocols (HTTP), HTTPS, Simple Mail Transfer Protocol (SMTP), File Transfer Protocol (FTP), Transmission Control Protocol (TCP), Application Programming interface (API).
• Experience on Google Analytics, expertise Proficiency, robust knowledge on business intelligence tools like Tableau, OBIEE, Power BI, SSRS, Cognos, and collaboration tools like SharePoint and Confluence.

TECHNICAL SKILLS

Business Skills: Business Process Analysis, Business Process Improvement, Use Case Modeling, BPMN, JAD Sessions, Risk Analysis, Requirements Workshops, GAP Analysis, SWOT Analysis, Document Analysis, Impact Analysis, Data Analysis.

SDLC Methodologies: Waterfall, Agile Scrum, Waterfall-Scrum Hybrid, SAFe, XP, Kanban

Documentation Tool: Microsoft Word, Microsoft Excel, Microsoft Project

Collaboration Tool: Microsoft SharePoint, Confluence

Designing Tool: Visio, Azure, Balsamiq

Requirement Management: JIRA, HP ALM, Rally, Version One, TFS, Aha, MS Project Server

ETL tools: Informatica Power Center

Testing Tools: HP QC, Selenium, Load Runner

Databases: Microsoft SQL, Oracle, Hbase, Amazon RedShift, Dynamo DB, S3

Big Data: Hadoop, Zookeeper, Apache Spark, Oozie, Mahout, Flume, Scoop

Data Warehousing: ER Modeling, Dimension Modelling, Data Vault Modelling, Data Marts, OLTP, OLAP, Data Profiling, Data Mapping, Data Mining, Data Validation, Data Lake, Star schema, Snowflake Schema

Reporting Tools: Tableau, IBM Cognos, OBIEE, Power BI

Languages: C, JavaScript, HTML5, CSS, XML, JSON, PL/SQL

Operating Systems: Windows, Mac OS, Linux

Cloud Based Tools: Informatica cloud, SFDC, Oracle Cloud, Amazon Web Services

PROFESSIONAL EXPERIENCE

Confidential, Sacremento CA

Agile Project Manager/Sr. Scrum Master

Responsibilities:

• Responsible for synthesizing project information and defining project scope, objectives, resources, budget & deliverables.
• Responsible for performing Cost benefit analysis, defining metrics, maintaining release calendar, encouraging and analyzing ideas, incorporating best ideas into roadmap.
• Responsible for and managed Cost constraints, Cost scheduling, Resource and Time Constraint of the projects in an efficient way to deliver the objectives using MS Project Server.
• Responsible for tracking project risk in terms of finance and time-line, metrics, milestones using MS Project Server.
• Responsible for facilitating agile games that would bring out team collaboration and improve communication.
• Involved in business process improvement by conducting Process modelling, SWOT analysis, Document analysis, and GAP analysis to analyze As-Is business process and the To-Be system.
• Approved Business Requirement document (BRD) to in corporate business requirements, and Software Requirements Specification (SRS) to in corporate functional, non-functional and GUI requirements using MS-Word.
• Responsible for working and maintaining relationships with third party customers, departments, and other stakeholders for accomplishing project goals and updating project status in terms of budget, Time-line and Risks.
• Responsible to foster healthy environment in team by encouraging and ensuring team participation & contribution.
• Involved in validating and approving wireframes, mock-up screens, data flow diagrams, use case diagrams, sequence diagrams and Activity diagrams for To-Be system and web application using business modelling tool like Azure.
• Facilitated Sprint Planning meeting for selecting the Sprint Backlog and creating Tasks using SMART criteria
• Facilitated Daily Scrum meeting to track team performance and sprint completion and logged impediments.
• Facilitated Sprint Review meeting and logged feedback of stakeholders and ensure PSPI acceptance by definition of done.
• Facilitated Sprint Retrospective meeting using Start-Fish technique and used that to improve team performance.
• Responsible for impediment tracking, resolution and managing team-conflicts.
• Responsible for creating sprints, providing access to team members and configuring dashboards using JIRA
• Ensured team followed and understood Continuous integration, Continuous testing, Automated testing and ATDD.
• Responsible for tracking user stories, scrum task-boards, defects by using JIRA project management tool.
• Responsible for creating burn-up, burn-down, requirement churn chart to communicate team performance and project status to stakeholders and teams.
• Responsible for initiation of sprints, updating, creating, monitoring issues, tasks and sub-tasks using Jira.
• Facilitated scrum workshops and Sprint 0 as part of change management from waterfall to Scrum and prepare team for development by making them understand agile principles and scrum frame work.
• Facilitated Grooming meeting in prioritizing the backlog using MOSCOW technique and forced ranking. Decomposed epics by vertical slicing and created user stories using INVEST criteria.
• Responsible for Communication management, Risk management, Release management, scope the major milestones, timelines and overall business objectives.
• Responsible for developing change management plan and strategy to train team in agile process
• Responsible for maintaining the training calendar and taking initiatives, publishing materials that would help team getting familiar with Scrum development framework

Environment: Agile (Hybrid-Scrum), SAP ERP, Salesforce CRM, MS Project Server, Tableau, MySQL database, Hadoop, Zookeeper, YARN, Apache Flume and Scoop, Apache Spark, Hbase and Mahout, Oozie, XML, HTML, JSON, HTTP, REST API, Apache Tomcat, Jira, Informatica Power center and Work Flow Manager.

Confidential, Columbia SC

Sr. Scrum Master

Responsibilities:

• Responsible for defining product roadmap, communication management, release planning, and project scope.
• Developed deep understanding of Enterprise vision, objectives by constantly participating in strategic meetings.
• Responsible for ensuring Product vision and goals are aligned with Portfolio, value-stream vision and goals.
• Performed document analysis, impact analysis & worked with SME, Administrators to understand the As-Is Siebel system
• Performed market research on the available tools, presented the findings to Senior management and aided in effective decision making for selecting the tool that best fit organization needs.
• Worked closely with Agile Program manager and Systems Architect in understanding and defining the capabilities of the new Dynamics system, Key Performance Indicators and designing Work Break Down Structures.
• Researched on different AWS products and their features to better understand the product and cloud migration.
• Implemented Lean Agile principles by taking economic view, applying systems thinking, visualize and limit WIP, applying cadence and synchronize cross-domain planning.
• Used MS Project Server to effectively track projects on Time, Cost and Resource constraints and report the detailed status to senior management.
• Facilitated and owned PI Planning, Pre-Pi planning and Post-Pi planning meetings.
• Responsible for maintaining the calendars for iterations, Program increments, Training and Agile games.
• Maintained visibility and transparency by aggregating team PI objectives into Program PI objectives and published them
• Developed cooperation between development teams, system and solution architects through games and workshops
• Responsible for creating reports and updating status to Program Portfolio Management and Release management.
• Facilitated and attended systems demo, solutions demo and responsible for Cost scheduling and operating within the ART budget. Responsible for conducting Agile games to improve team familiarity with Scrum and SAFe framework.
• Responsible for accessing and improving program and value stream agility levels through workshops and ensure there is inspection and adaptation at all levels.
• Responsible for developing best practices for continuous integration at Team level, Program level and value stream level.
• Responsible for tracking impediments, escalating them, setting metrics, managing risks and dependencies
• Participated in Innovation Planning iteration to facilitate PI readiness, cadence based planning, estimating guard band, hackathons, infrastructure improvements and systems demo.
• Worked with Scrum Masters of various teams to effectively handle dependencies, resources across teams, ensuring stable flow using MS Project Server.
• Responsible for implementing the SAFe framework and scrum processes across all teams and managing resources.
• Worked to promote transparency across teams and stakeholders in SAFe environment by publishing team performance, making teams committed and accountable to deliverable and ensure team follows Agile principles.
• Worked with and coached Scrum Masters, to drive a steady process and communication across teams.
• Worked with on-shore, off-shore teams and made sure the communication is proper and SAFe process is followed.
• Coached teams, scrum masters on transparency, inspection, adaption and facilitated agile games to train teams.
• Coordinated with Product owners to prioritize Product backlog and made sure that backlog is iteration ready.
• Collaborated with Program manager, Product Management to revise User Acceptance criteria and change management plan by integrating the insights from focus groups and impact analysis.

Environment: SAFe, TFS, Salesforce Sales Cloud, Salesforce Marketing Cloud, Oracle Siebel CRM, MS Visio, MS Excel, Marketo, MS Project Server, Informatica Power center and Work Flow Manager, MS Power Point, REST API, SOAP API, Oracle DB, AWS, Amazon EC2, Amazon S3, Amazon ELB, Dynamo DB, Amazon EBS, Adobe Analytics, Informatica IDQ.

Confidential, Estero FL

Sr. Business Systems Analyst/Scrum Master

Responsibilities:

• Performed Document analysis, conducted interviews with Compliance team, monitoring team, and Executives to understand about As-Is process of AML System and identifying sources.
• Facilitated JAD sessions and brainstorming sessions to elicit the requirements and analyzed them.
• Communicated the business rules & required functionality of To-Be system to development team.
• Responsible for slicing epics by vertical slicing and creation of user stories with INVEST criteria.
• Assisted solutions team in designing the architecture, validated & got it approved from business.
• Responsible for conducting Data profiling, data enrichment and aggregating various data sources.
• Involved in reviewing, updating Know Your Customer files information to satisfy compliance requirements.
• Responsible for developing conceptual and Logical Entity Relation diagrams using Balsamiq.
• Coordinated with Data base developer in developing target database and defining key attributes and Triggers.
• Coordinated with ETL developer Responsible in developing and scheduling batch jobs and ETL.
• Involved in designing detection engine and correlation engine for pattern analysis and risk scoring.
• Assisted development team to develop machine learning algorithms as per business defined rules.
• Involved in validating the system compliance towards Bank Secrecy Act, US patriot Act & Federal requirements.
• Responsible for creation of wire frames and mock-ups for case management user interface.
• Assisted Web service team in understanding, enhancing existing suspicious activity filters and packaging cases.
• Collaborated with testing team to perform user acceptance testing and systems integration testing.
• Assisted in identifying, red flags & patterns associated with laundering of illicit funds & provided information to support Suspicious Activity Reports, Currency Transaction Report for regulatory filing & for validation purpose.
• Involved in creation of dashboards to present laundering and suspicious activity trends, anomalies and schemes in transactions and relationships for all products across multiple business lines using Tableau.
• Facilitated Scrum ceremonies & created burn-up & burn-down for higher management reporting.
• Know-how respective scrum ceremony techniques such as Bucket Planning, Kano, & Sad Mad Glad.
• Responsible for tracking requirements, tasks, defects and impediments resolution using Rally.

Environment: and Tools: Java, HTTPS, XML, Scrum, Rally, Tableau, Java Script, Oracle 11g, Balsamiq, Confluence.

Confidential, Weatherford OK

Business Systems Analyst

Responsibilities:

• Conducted interviews with business owners and facilitated JAD, brainstorming sessions between business stakeholders and development team to elicit database and reporting requirements.
• Responsible for identifying, analyzing requirements and documented them by creating various artifacts such as Business Requirement Document and Functional Requirements Document.
• Assisted Project Manager in performing Risk analysis and creating Work Breakdown Structure.
• Responsible for creation of data flow diagrams, use case diagrams and documented them.
• Coordinated with system architect team in creation of logical, physical designs and Bus Matrix.
• Analyzed source database, identified cardinalities and Created conceptual, logical ER diagrams.
• Responsible for identifying different data sources and conducted data profiling using Informatica.
• Involved in identifying facts and dimensions and created data mapping document. Coordinated with database developer to create star dimension modelling and develop the target Database..
• Responsible for identifying business rules and defining active, passive transformations such as Data type conversion, Constant, look-up and data enrichment transformations using Informatica.
• Assisted & monitored ETL developer in developing tasks and work Flows to perform Extract Transform Load operations using Informatica Workflow Manager. Also, monitored ETL logs.
• Assisted testing team and Responsible for creating and monitoring Requirements traceability matrix, test cases, test plans, defining User Acceptance criteria and tracking defects using HPALM.
• Assisted in developing OLAP cubes and Performed Rollup, Drill down, Slice and Dice operations.
• Responsible for creating dashboards and customized visualizations to present the reports as per business requirements that helped in strategic decisions and validated reports using Power BI.

Environment: Waterfall, UML diagrams, Visio, HP ALM, MySQL DB, SSRS, MS Office, and Power BI

Confidential

Business Analyst

Responsibilities:

• Facilitated JAD sessions with management, SME, and other stakeholders to elicit requirements.
• Analyzed the requirements and documented them by creating BRD and SRS artifacts.
• Acted as a liaison between business and technical teams and involved in communicating the business requirements.
• Maintained and build relationships with stakeholders to ensure performance and business needs are understood.
• Assisted Sr. BSA and Project manager in Risk analysis, Risk Register and Project charter. Managed project templates, Use case project templates, requirement types, & traceability relationships.
• Assisted in creation of Wireframes, Mockups by analyzing UX team data using Visio.
• Assisted in creating Use case diagrams, sequence diagrams & behavior diagrams using MS Visio.
• Assisted in designing of 3-tier architecture that was developed using .Net, C#, HTML and XML.
• Created XML mapping schema and XML documentation using Excel for application requests and response.
• Validated basic SQL scripts to verify the application CURD operations on database using MySQL.
• Coordinated all testing activities between offshore and onsite as well as with development team.
• Assisted testing teams in performing smoke, systems and User acceptance testing.
• Assisted in validating XML documents, SOAP services, Client side and Server side Validations.
• Assisted in creation of web traffic and key metrics by analyzing data from Google Analytics.
• Created insightful automated dashboards and data visualizations to track key business metrics.
• Delivered summarized sales, marketing data reports critical to making key decision making using Cognos.

Environment: Waterfall, ASP.Net, XML, MySQL, Google Analytics, Visio, HPQC and Cognos.

Confidential

Siebel CRM Developer

Responsibilities:

• Managed all aspects of solution delivery including requirements capturing, creating functional User Cases, designing modules, supporting application and transferring knowledge to customers.
• Provided On-boarding and Off-boarding of Users, maintained the reference/master tables, created assignment teams in Assignment Manager, and provided users with pre-defined queries.
• Configured and customized the Applets, Views, Screens, Business Components and Business Objects through Joins, Links, MVGs and MVLs.
• Designed, developed and supported Siebel EAI, Configuration, Scripting, Workflows. Worked on Stored Procedures for automation of batch jobs.
• Worked extensively on eScript coding, implementing customized logic in applications, applets, and business components with Browser Script or Server Script.
• Involved in designing and implementing Invoice data migration via XML document to SAP ERP.
• Assisted in unit testing other modules in the project such as Opportunities and Accounts and logged defects in HPQC for breach in development with the design or the business requirements.
• Responsible for monitoring of daily batch jobs to migrate data to OLAP and error handling.
• Involved in monitoring ETL process and troubleshoot if any issues arise by exploring log files.
• Involved for designing reports and scheduling reports using OBIEE.
• Responsible for Validating the data across SAP, Siebel and OBIEE and designed hind part solution.

Environment: and Tools: SAP ERP, Siebel CRM, Siebel Tools, Informatica, OBIEE, XML, MySQL