Senior Manager Resume

PROFESSIONAL SUMMARY

Pioneering leader, manager, and change agent; adept at transforming and leading high performing organizations, building
and leading multi - million dollar business lines, portfolios and programs, and shaping and executing Digital, Agile, PMO, and
IT transformations to achieve double digit gains in revenue and profitability for Fortune companies.

PROFESSIONAL EXPERIENCE

Confidential

Senior Manager

Responsibilities:

Oversee and lead new custom application services business line for teh largest US automobile company.
Oversee and lead application services and novel business intelligence solutions for leading global commodities producer.
Lead and manage teh development of custom application services designed to revolutionize operations for US University.
Led development and delivery of innovative Infrastructure-as-a-Service solution for largest Fortune healthcare company.

Confidential

Senior Manager

Responsibilities:

Transformed and led agile operations groups and practices across F&I businesses, optimizing performance and delivery.
Directed and managed planning and delivery of multi-million dollar Fintech business lines.
Generated $750M in yearly recurring revenue for Automotive OEM business.
Generated $650K in yearly recurring revenue for Dealer group business.
Launched next generation digital contracting platform, generating multi-million dollars in net new revenue.
Launched new digital lending product, capturing 50% of total addressable market.
Created enterprise agile, risk, cross-portfolio dependency, and continuous planning models, practices, and processes.
Led, coached and trained teams in SAFe, Scrum, Kanban, Scrumban, DA, SDLC, XP, TDD, FDD, ATDD, Lean and Kaizen.
Directed 10 global cross functional agile and shared services teams including Product, Architecture, Engineering, QA and UX.

Confidential

Manager

Responsibilities:

Transformed and led Web Operations group, optimizing performance and delivery.
Established and directed digital PMO, maximizing revenue and profitability.
Spearheaded agile transformations across North America, Europe and Asia.
Established and directed Agile Operations and led Agile practices, accelerating time to market and increasing market share.
Re-engineered business, production, and delivery processes, reducing costs and increasing overall efficiency and quality.
Increased online awareness by 25% and revenue by 50%.
Increased on-time delivery rate for 2k annual projects from 50% to 90%.
Directed website transformations and digital re-platforms across North America and Europe.
Directed and managed multi-million dollar digital portfolios, programs, and projects.
Managed E-commerce, B2B portals, IT, product launches, marketing and advertising campaigns.
Implemented enterprise Project Portfolio Management and Agile Lifecycle Management systems.
Led, coached and trained teams in PMLC, Waterfall, SDLC, LeSS, Scrum, Kanban, DA, XP, TDD, FDD, ATDD, Lean and Kaizen.
Directed global multi-discipline teams including Product, Design, Marketing, Engineering, QA, UX and IT.
Managed multi-million dollar web portals and digital advertising campaigns for Novartis and Pfizer Pharmaceuticals.
Established and directed QA group and developed standards, best practices and processes.
Directed national multi-discipline teams including Account, Product, Creative, Copy, UX, Engineering and QA.

TECHNICAL SKILLS

Leadership: Visionary, Strategic, Empathetic, Team Player, Integrity, Open, Honest, Humble, Positive, Pro-active, Affable, Collaborative, Responsible, Dependable, Accountable, Diligent, Organized, Detail Oriented, Creative, Communicative, Emotional Intelligence, Active ListeningBusiness and Operations PMO, Agile, and Web Operations Group Management, Digital, PMO and Agile Transformations, Digital Marketing and Advertising, E-commerce, B2B and B2C Websites and Portals, Digital and Software Product Delivery, WebOps. and DevOps., IT Solutions, Continuous Improvement, Business Process Engineering, Operational Excellence

Agile and Project Management: Lean, SAFe, LeSS, Scrum, DA, Kanban, RUP, XP, TDD, FDD, ATDD, SDLC, Kaizen, PDCA, PMLC, Waterfall, PMO, Portfolio, Program, Project and Risk Management

Technology: Windows and Apple OS, Adobe, Microsoft 365, Project, Visio, PowerPoint, SharePoint, and Teams, Smartsheet, Lucid Charts; CMS/Salesforce Commerce Cloud, Drupal, SaaS/Cloud Services, AWS, Azure, CI/CD, Micro-services and APIs, Rally, Clarity, Easy Redmine, JIRA, Kanbanize, Workfront and Daptiv PPM, Basecamp, Fogbugz, Bugzilla, Slack, Trello, Mural, Box, Agility Health Radar, Service Now, Tableau, Domo, IBM Maximo and GSmart

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