SUMMARY

• To secure a position as a Scrum Agile Master where I can utilize my skills in research, analyzing and implementing of Scrum accrued initiatives that enhance the vision of the Company
• Energetic self - motivated and detail-oriented accomplished project manager with over 5 years of experience managing projects and 2 years working across different project teams as a scrum master delivering large-scale software developmentprojects through effective collaboration and facilitation.
• Hands-on customer-oriented manager with demonstrated capability to form and implement creative strategies and dedication to the principles of continuous improvement.
• Experienced at successfully managing projects from inception to post-implementation within the Health Care Industry.
• Experienced leading and coaching multiple Scrum teams, prepare sprint planning sessions working closely with the product owner to ensure clarification of the product backlog and respective acceptance criteria.
• Strong knowledge and experience of Agile principles, practices and approaches to extreme Programming (XP), Kanban and Scrumban.
• Skilled at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management.
• Exceptional organizational skills with keen attention to detail, accuracy, and follow-through and a strong grasp of database integrity procedures and experienced in working with teams to improve software development processes.
• Demonstrated exceptional record in motivating team members to exceed expectations and skilled in bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, while keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Skilled in providing effective leadership and coaching to foster collaborative environment in the teams, proactively seeking and communicating opportunities to implement improvements
• Strong Team builder who thrives under pressure and utilizes excellent analytical, communication and interpersonal skills, who is experienced at promoting an effective working environment that embraces and employs Scum theories and practices.
• Possess existing skills in scrum metrics used in Agile Scrum and how to use them to monitor performance
• Demonstrated experience in Devops: TDD, ATDD, BTDD, CI/CD. Experience using multiple tools (Jenkins, Ansible, Git Bash, Git Hub, Jira Confluence, OEM, TODD, PODDY, Virtual Machine Box),
• Ability to work on several projects simultaneously, balance priorities, and meet deadlines
• Exceptional personal and professional boundaries and ability to comply with data privacy laws and practices

TECHNICAL SKILLS

• Linux
• Solaris
• RHEL and VMware
• Unix AdministrationProject Management
• Agile Methodologies
• XP
• Kanban and Scrumban
• System Development Life Cycle
• SDLC Medical Product Development Product Development
• Project Status Reporting
• Data Analysis
• Budgeting & Cost Reporting
• Performance Testing
• Quality Assurance
• Creation and Reviews of Process Documentation JENKINS
• ANSIBLEGit Bash
• GitHub
• Jira
• Confluence
• OEM
• TODD
• PODDY virtual machine box

PROFESSIONAL EXPERIENCE

Confidential - Baltimore, MD

Scrum Master

Responsibilities:

• Effectively facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.) across multiple project teams, working closely with product owners.
• Successfully migrated more than 15 projects from Waterfall to Scrum within 6 months by enacting change through continuous improvement and increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%.
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%.
• Distributed reports and empowered teams through coaching and team building activities to self-organize and grow cross-functionality.
• Protected team from over-commitment, worked with teams to help managed backlog, prioritized resolution of defects/bugs as evidenced by the on-time delivery of 15 major initiatives.
• Worked with engineering managers to identify cross-team dependencies and managed inter-team tasks that met the company goal of addressing and resolving issues within 24 hours.
• Managed the lifecycle of code development, from ideation through sprints to deployment
• Consistently communicated with stakeholders, relevant management personnel, engineers, product managers and support specialists on product issues.
• Periodically updated, tracked and communicated team velocity and sprint/release progress.
• Effectively Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Taught and guide the team to create clear and concise epics/stories and provided monthly reports to senior management.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility, within the claims Department and ensured consistent application of scrum methodologies across the enterprise.

Confidential - Baltimore, MD

Reconciliation Analyst Team Lead

Responsibilities:

• Maintained a professional, business-like atmosphere within central business office
• Assisted Branch Manager in performing operational core duties
• Responsible for assisting management oversee daily activities including weekly inventory and allocation of work distribution during peak business times
• Trained 25 new employees on University Physicians Associates core values and acted as customer point-of-contact for troubleshooting challenges encountered in healthcare services and provided customer service through telephone and written inquiries concerning healthcare deliveries, employee input and output
• Knowledge and familiarity with Linux, Solaris, RHEL, and VMware
• Coordinate with various departments (Accounting, Customer Service) to help resolve and clarify systematic issues and update staff on the status of cash projection, I/T issues

Confidential - Louisville, KY

Casualty Claims Supervisor

Responsibilities:

• Managed the development and training of subordinates, including monitoring and relaying information to 15 staff members regarding changes in coverage and laws
• Verified and reviewed provider information for accuracy and processed and reviewed over 235 health insurance claims daily and investigated pending claims according to plan’s contract provisions
• Adjusted coverage denials/partial denials upon receipt of required information
• Established and executed controls to assure that the quality of work meets or exceeds standards
• Reviewed and analyzed processes, procedures, and workflows to identify opportunities for process improvement and efficiency

Confidential -Louisville, KY

Test Evaluator

Responsibilities:

• Examined, read and scored 37 hourly Jefferson Public Schools Reading Tests to assess students’ proficiency
• Exceeded scoring guidelines required by State of Kentucky

Confidential - Louisville, KY

Claims Supervisor

Responsibilities:

• Provided feedback to Operations Management team to assist with the performance management of the claims group and discussed negotiation strategies with advisors
• Analyzed knowledge in the fields of claims data analysis, communication and problem solving and developed strategies and training plans to close knowledge gaps and help claims processors achieve a higher performance.
• Communicated with Operations Management regarding daily operational issues and events
• Consistently provided employees opportunities to prioritize roles, develop strategies and implement professional learning systems that supported teachers’ continuous growth.
• Successfully led and managed new claims project for the implementation through execution and reporting on statistics for success of the program post its implementation.