SUMMARY:

An experienced Project Manager with a proven history of successfully managing I.T. and Business Unit projects using the Waterfall and Agile methodologies and equally versed in all aspects of business analysis and project management throughout the PMLC SDLC.

PROFESSIONAL HISTORY:

Confidential

Manager, Project Management Office

• Working directly for the CIO defined implemented a PMO and methodology for an emerging startup company.
• Established continuing refinement of project metrics for reporting evaluation.
• Managing a portfolio of internal projects external client implementations i.e. scope, schedule, budget, risk assessment, resource planning change management .
• Reporting weekly project metrics resource capacity to Senior Management Team.

Confidential

Senior Project Manager Vice President

• Worked within Mortgage Banking Technology's Rural Housing Unit managing a portfolio of BAU, Regulatory Compliance Technology Refresh projects.
• Managed scope, schedule, budget, risk assessment change management.
• Reported weekly project metrics resource capacity to Senior Management.

Confidential

Project Manager, Business Analyst Process Improvement Manager Assistant Vice President

• Worked directly for the CIO serving as a Project Manager, Business Analyst the PMO.
• Defined the PMLC based on the bank's SDLC to build a process compliant with regulatory requirements, increase efficiency, customer service and profitability.
• Developed documentation and audit procedures for projects.
• Worked on process improvement.
• Worked in conjunction with the Applications/Information Security Officer to develop a standard vendor due diligence process.
• Worked with the bank's CFO to develop a cost benefit analysis process.
• Defined reporting metrics i.e. timelines, budget, issues, risks and mitigation plans for Senior Management.

Confidential

Project Manager-Contractor

• Managed the Credit Card Services Risk Execution Department's component of a bank -wide project to comply with the mandated reforms imposed by the Federal Government's CARD Act along with two smaller projects pertaining to Regulation Z reforms for credit card lending.
• Conducted an analysis of credit, fraud, policy and execution processes in lieu of the implementation of JPMC's new scoring and approval engine slated to go live in early 2012.
• Prepared an impact matrix to determine LOEs for final project scope for Credit Card Services Risk Execution.
• Managed a cross functional project team consisting of the bank's TechOps DEV QA departments through JPMC's SDLC i.e. discovery, planning, development, quality assurance QA and implementation along with coordinating project tasks and timelines with all involved JPMC departments.
• Reported project metrics i.e. timelines budget issues risks and mitigation plans to Senior Management.

Confidential

Project Manager-Contractor

• Managed McGraw-Hill's new Social Network Platform and Royalty projects for their Global Enterprise Solutions group.
• Managed a cross functional project team along with external vendor resources utilizing McGraw-Hill's hybrid Waterfall Agile methodology through their SDLC i.e. initiation requirements architecture design build deploy close .
• Responsible for reporting project status i.e. timelines budget issues risks and mitigation plans to Senior Management.

Confidential

Project Manager-Contractor

• Managed a project portfolio consisting of regulatory compliance projects along with technology refresh /infrastructure projects within JPMC's Credit Card Services Risk Execution department.
• Managed a cross functional project team consisting of the bank's TechOps DEV QA departments through JPMC's SDLC i.e. discovery, planning, development, quality assurance QA and implementation .
• Responsible for reporting project status i.e. timelines budget issues risks and mitigation plans to Senior Management.

Confidential

Technical Project Manager

• Managed the project portfolio consisting of HRM/Payroll Call Center IVR/OCR and Document Imaging projects for the JEVS's Support for Independence SFI program
• Worked with JEVS IT Leadership to further define the SFI organization's SDLC i.e. discovery, planning, development, testing, quality assurance QA and implementation .
• Worked with the Business Units and Development Teams to define the project's business and functional requirements.
• Defined the project roles responsibilities and time lines for the various project teams.
• Responsibilities included managing project time lines managing Internal Resources and Vendor Resources adherence to the scope managing testing/QA and managing the project within or under the allocated budget.
• Responsible for reporting project status i.e. timelines budget issues and risks to Senior Management.
• Created End User documentation.

Confidential

Project Manager II

• Managed I.T. projects for the Cash Management business unit's Lock Box department.
• Managed multiple high visibility projects ranging upwards from 500 K to 1MM through the bank's SDLC i.e. discovery, planning, development, testing and implementation .
• Managed an internal Infrastructure/SA team UAT/QA process along with an external DEV team at the vendor's site.
• Responsibilities included time lines assigned to my project portfolio managing resources in a virtual environment adherence to the scope managing the project within or under the allocated budget and reporting on the project status.

Project Manager TD Integration

• Managed the project portfolio for the Cash Management business unit's Wires Department through the SDLC i.e. discovery, planning, development, testing and implementation .
• Managed additional Project Mangers infrastructure interfacing applications within a hybrid Agile/matrix environment working cooperatively with I.T. Resource Managers and Senior Leadership within a virtual environment to ensure the timely completion of critical project milestones within the specified scope, time lines and budget.
• Worked with Senior Leadership from the Business on strategically planning projects for post-integration.

Interim Program Manager TD Integration

• Selected to work with Bank Operations Senior Leadership from both legacy banks to create an integration blueprint for the merging Bank Operations departments identified key applications and the forecasted I.T. costs to support the merging Business Unit and accommodate the expected growth during the first three years after the integration.
• Worked with Senior Management to identify technology gaps create technology liens that would allow the Business Unit to continue their daily operations during the integration and identified cost synergies to reduce resources losses within both legacy banks.

Project Manager I

• Managed multiple small to medium I.T. projects ranging up to 500 K through the bank's SDLC i.e. discovery, planning, development, testing and implementation .
• Responsibilities included managing the project's time line managing internal Technology Resources and external Vendor Resources along with the budget and scope to ensure the project was successful and within the projected cost.
• Managed I.T. projects for the Deposit Products Services business unit i.e. Treasury, Anti-Money Laundering, Corporate Trust and Deposit Loss Prevention .

Technical Analyst II

• Supported the I.T. Project Manager s in the implementation of enterprise-wide technology projects coordinated project activities between external Vendors and internal I.T. Resources and oversaw UAT User Acceptance Testing
• Identified business and functional requirements managed the project documentation coordinated the development effort testing and implementation efforts.
• Supported Enterprise Applications Corporate Systems.

Confidential

Business Analyst I, Business Support Systems

• Analyzed the current and proposed business processes documented business and functional requirements created test scripts and coordinated the UAT User Acceptance Testing effort with the Business Units.
• Created and maintained the project documentation for the duration of the project.
• Secured Resources within the Business, Development and Testing teams through the project's lifecycle to deliver the project on time, in scope and within the specified budget.

Team Lead for PTC Processing Team for Conventional Mortgage Loans

• Served as a Lead for this processing team provided clarification and authorization of documentation to reconcile any Customer issues.
• Processed and underwrote financial documentation required for mortgage loans.
• Established and sustained a strong professional relationship with Agents and Regional Representatives to maintain a consistent pipeline of new loans.
• Received multiple monthly Cendant MVP awards and a quarterly Cendant MVP Award for productivity and customer service.

Confidential

Partial Care Program Case Manager

• Created and executed treatment plans in coordination with the Medical and Clinical Staff.
• Documented case notes required by the state of New Jersey.
• Managed Client's financial documentation for benefits.
• Managed billing documentation.