SUMMARY

• Strategic Planning / Program - Project Leadership / PMO / Relationship Management / Team Leadership / Negotiation / Budgets
• Senior Executive with a 30 year track record of delivering complex, high risk, high value projects through development, program management, and product management. Combine an entrepreneurial instinct, in-depth technical skill, and strong reputation for developing and motivation cross-functional teams Confidential all levels. Build rapport with management, vendors, peers, clients, and technical specialist.
• Proven ability in working with the C-suite executives to create the technical vision, strategy, and roadmap for execution by combine business driven objectives and technology in a strategic and tactical direction, with minimum investment and realistic solutions, using an active and practical approach, to attain strategic goals, established strategic plan and development of future growth. Ensure the effectiveness and stability of existing systems while providing thought and technical leadership on innovative concepts and technologies driven by customer needs, industry trends and organizational requirements.
• Acts as a good steward committed to cost-effective management of resources and quality performance. Analytical, innovative, results-oriented and seasoned executives, Customer focused leader with demonstrated hands-on experience.
• Technically Project/Program savvy with experience defining and managing infrastructure and software development projects through the entire system development life cycle. Ability to develop, implement and support a range of IT security solutions including: VPN, firewall, infrastructure administration, policy and support. Excellent communication, negotiation, planning, and human resource management skills to deliver quality projects within customer timelines and budgets.

TECHNICAL SKILLS

• Security Management
• Operations Management
• Logistics Services
• Enterprise Integration
• Project Management
• e-Business Strategy
• Supply Chain Management
• Enterprise Resource Planning
• Systems Development
• Strategic Alliance
• Disaster Recovery
• Cloud Computing
• Sales Productivity
• Cyber and IT Security
• Network Defense

PROFESSIONAL EXPERIENCE

Confidential

Program Manager /Senior Project Mamager

Responsibilities:

• Producing stage plans, highlight reports, risk logs, requests for change
• Providing strategic direction during the implementation stages
• Managing client expectations by ensuring the delivery of the highest quality service
• Coordinate, assist and support PCI Security Compliance projects
• Function Confidential the highest skill level in project management
• Identifies and schedules project deliverables, milestones, and required tasks. Coordinates activities of project personnel to ensure project progresses on schedule and within budget
• Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions in advance

Confidential

SENIOR Infrastructure PROJECT Manager

Responsibilities:

• Geography: 67 countries, 550 locations, 100,000 users and 36,000 users accessing the network from the outside
• Led network migration for each location within the overall program as the single point of managerial control
• Ensured project implementation and deployment via the Technology PMO and IT Governance Standards for Philips PMO control center. Partnered with Philips
• Provided project management and leadership to cross functional, cross business teams for the implementation of network (DNS and DHCP) services infrastructure. Full life-cycle management from initiation through closure. Assisted with client specific HIDS and NIDS tuning, investigating, and determining mitigation requirements for alerts utilize information such as log files, patch levels, etc. to determine if the alert presented any form of malicious activity.
• Responsible for leading project teams and managing activities associated with projects that are long-term, organizational company-wide (crossing multiple organizational entities) and moderate to significant in risk, scope and complexity
• Network intrusion prevention and detection system that monitors network and/or system activities for malicious activities or policy violations and produces reports to a Management Station.
• Provide oversight and guidance to team for the effective and timely oversight of technology projects, Schedule and balance team activities to meet deadlines for deliverables
• Managed the network implementation of a multifunction device that gives BT several options to incorporate features into BMS site.
• Escalate issues and problems to management that prevents or hinders the team’s ability to perform optimally and manage relationships with key stakeholders, addressing issues and concerns and escalating to the appropriate Management as necessary. Act as the escalation point for project related issues, risks, change requests that impact program or cross program delivery
• Managed the network implementation of a multifunction device that gives BT several options to incorporate features into BMS site. The primary feature is the collection of Call Detail Records from the PBX and produces reports that analysis and consolidation site managers information that result in increases productive, and gives BT the ability to capture incoming alarmsand issues before the event occurs.

Confidential

SENIOR PROJECT Manager

Responsibilities:

• Managed the network implementation efforts and lead the network circuit migration from legacy systems/ technology to BT GenNXT MPLS circuit. Act as the key point of contact between PepsiCo and BT. (580 locations in South America).
• Lead the network implementation that includes, Review Governance, Review Process, Procedures and Tools, Review any special PepsiCo Business Unit /Country Level constraint and review any other network service projects. Oversight of security projects.
• Managed all activities including working with PepsiCo Business Unit, BT Business/Solution Analysts and development teams to understand current functionality and technical architecture develop requirements for new functionality. Coordination of legacy circuits and equipment decommission and generation of lessons learned log.
• Managed the network implementation efforts and lead the network circuit migration from legacy managed all aspects of a Data Center Co-location with seamless access to ARGOWAN global IP network and dedicated infrastructure Internet-centric in a scalable bandwidth levels and managed Data Networking Services and Business Continuity Solutions.
• Managed all aspects of the IT architecture, infrastructure, Internet, Telephony and associated technologies, managed development of in-house, contract and off-shore resources throughout the "project lifecycle" for a number of medium to large projects, to include initiating, planning, executing, controlling and closing of projects.

Confidential

Infrastructure PROJECT Manager

Responsibilities:

• Manage projects for the IT architecture, infrastructure, Internet, Telephony and associated technologies. Utilize in-house, contract and off-shore resources on large projects ($900k +). Initiate, plan, execute, control and close projects.
• Orchestrate key organizational projects that cross multiple divisional areas and focus on key operational and strategic business application and infrastructure needs. These projects include disaster recovery and VOIP for AA call center.
• Develop project plans and monitor progress on project phases and milestones for vendors, internal teams working on development, testing, documentation and infrastructure tasks and subprojects. Work with process and task team leaders to define and control project scope, schedule, task execution, resources and timely issue resolution.
• Lead operational meetings that implement changes to the international communication network infrastructure, call centers, DNS domain names management and IP separation.
• Managed Property and Casualty insurance product projects. Interfaced with stakeholders to ensure objectives and requirements were defined and aligned with company directions.
• Provided guidance to teams members, managed large project initiatives spanning multiple lines of business. Developed project plan, scope, cost estimate, risk mitigation and communication for each project. Managed midsized ($500k to $2M) business and Web-related projects.
• Work with project sponsors and cross functional teams along with the business stakeholders to define the specific business requirements to be met.
• Work with project sponsors and cross functional teams along with the business stakeholders to define the specific business requirements to be met. Document that the business requirements are fully satisfied in final solution by producing a requirements signoff document prior to development.
• Affiliated Computer Services Infrastructure PROJECT Manager
• Migrated the Global IT infrastructure for McDonald’s and CHUBB ADM data centers. Managed system software conversions. Interface with Executive Management, IT Management, Governance Committee and IT technical specialists. Managed time and subject sensitive projects while interacting with all organizational levels to meet IT controls required by the Sarbanes-Oxley Act of 2002.
• Led efforts Confidential CHUBB to improve operations and information integrity through the execution of a long term strategic initiative to replace and implement new application systems and tools. Performed business and technical analysis activities Confidential the operational, organizational and application software level to support the migration and transition. Migrated 425 servers, 751 applications, 111 databases, 31 TB of storage and all related infrastructure services.

Confidential

SENIOR PROJECT Manager

Responsibilities:

• . Led the development and deployment of PeopleSoft CRM. Managed the outsourcing of a companywide imaging system. Coordinated corporate support for remote locations.
• Created project plans and charters, tracked key milestones, adjusted project plans, handled budget requests and assigned resources to meet business unit needs. Identified and mitigated issues and risks.
• Managed team and project resources and provided budget process input. Worked with vendors and business users to evaluate, recommend and implement proper technical solutions. Led continuous improvement and facilitated the use of company core business processes.
• Managed the solutions for clinical, financial, and administrative back office healthcare billing delivery. Proposed innovative business strategies to expand market and products within the data center. Streamlined operations and implemented process-oriented methodology. Coordinated P&L budget, operations, projects, personnel and vendor management to support 485 end-users in 42 locations.
• Implemented HIPAA security standards and developed disaster recovery and business continuity strategy. Provided back office strategic planning, Help Desk, network development, implementation, and maintenance of large-scale networks.
• Introduced process-oriented methodology. Implemented solutions for clinical, billing and administrative functions, that included development and implementation of an enterprise imaging document management system reducing error rates by 22%.
• Designed and implemented Frame Relay LAN/WAN using CISCO architecture for hubs, bridges, routers, and firewalls improving file transfers by 45%. Developed and implemented enterprise e-Business solutions reducing network commutation costs by 37% and telephony costs by 16%.
• Manage and direct users on communications, computer, and IP security network defense measures and perform network security assessments to assure availability of mission critical applications in all locations.
• Demonstrated experience in managing applications programming, complex IT operations, as well as professional and technical staff.
• IBC Corporation

Program Planning Business Operations

Confidential

Responsibilities:

• Trans World Airlines (TWA) Director of Program Management Office to support project objectives. Monitored strategic projects for CEO and Board of Directors. Design and implemented strategic and tactical operational plans. Applications included e-commerce, EDI and marketing web strategies.
• Managed the hiring and developing of high quality professionals and teams. Developed operational policies and procedures. Presented recommendations to company president, department heads, and field stations resulting in savings of $6,200,000.
• Managed outsourcing engagement team, planed future products and services. Provided strategic direction for outsourced project policies and procedures, managed $10,100,000 annual budget, provided contract and vendor negotiations leadership and recruited, trained, and developed IS managers, staff members and outsourced IT resources. Directed teams of developers and programmers responsible for the financial and sales support systems.
• Custom Computer Services
• Developed and implemented customized interactive vertical applications systems including financial, clinical, scheduling, and radiology information systems within physicians’ offices. Grew revenues and market share dramatically.
• Managed all aspects of clients’ information technology functions, provided leadership, vision, strategic planning, and administration of sound IT practices in a fast growing technology environment ensuring high levels of client satisfaction in the data center.

TECHNICAL SKILLS

Software Knowledge: MS Project, MS Office Products, MS Visio, Accounting, Financial, Order Management, Fulfillment Application, Manufacturing, PeopleSoft, BAAN, Healthcare, Oracle Software Analysis Tools, HEAT, PVCS, NIKU

Infrastructure Technologies: Mainframe, Midrange, Client/Server environments, Windows X, NT, Novell Netware, SCO-UNIX, Security, CISCO, TCP/IP, Frame Relay, LAN/WAN, VPN, VoIP, Wireless/Telecom communications network architecture including Hubs, Bridges, Routers, Firewalls, Telephony, Small-midsize PBX Systems. Collaborate, develop, implement business security strategies and technologies

Development/ Project Methodologies: Systems Development Life Cycle (SDLC), Joint Application Design(JAD), Rapid Application Design(RAD), Object Oriented Analysis and Design (OOAD), Unified Modeling Language (UML), Rational Unified Process(RUP), CSC CATALYST, Systems Life Cycle (SLC), Certified Scrum Master (CSM)Project Management Knowledge of scrum methodologies andAgilepractices