SUMMARY

• A confident IT professional with a reputation for delivering highly complex, dynamic projects on time and within budget. Engages naturally with all levels of stakeholders from executives to technical teams.
• Demonstrates a keen understanding of how technology can support business strategy. Possesses teh ability to mobilize large teams at short notice to produce desired results. A specialist in teh field of project and database management and process improvement.

AREAS OF EXPERTISE

• Scrum/Agile Project Management
• Waterfall Project Management
• PMBOK
• Quality Assurance
• Budget & Scope Control
• Requirements Analysis/Documentation
• Project Reporting
• Project Assessment & Recovery
• Risk Management
• Process Improvement
• Stakeholder Management
• Team Building & Mentorship
• Cross Functional Supervision
• Enterprise - wide Implementations

PROFESSIONAL EXPERIENCE

Confidential, St. Louis, Mo

Founder/Owner

Responsibilities:

• Created and developed concept for cookie dough shop and food truck.
• Hired and trained management to run store and food truck with little to no oversite.
• Sourced vendor for webpage design and development.
• Source suppliers for products and packaging.
• Create fundraising and wholesale programs.
• Created and developed innovative social media campaigns.
• Maintained and updated website and product cataloge.
• Initiated and supervised creation of documentation of all operations processes.

Confidential, St. Louis, MO

Senior Project Manager

Responsibilities:

• Advised senior stakeholders of how to prioritize projects to maximize business benefit.
• Ensured that all projects remain aligned with corporate strategy while complying with new government regulations.
• Managed project budgets on behalf of teh executive sponsor.
• Optimized resource utilization across a number of competing projects running in parallel.
• Worked with multiple third-party vendors.
• Delivered highly complex projects on time and within budget while creating a solid client experience.
• Raised risks and issues in a timely manner allowing project sponsors to take teh necessary mitigating actions.
• Monitored multiple projects and packages across various platforms for $3 billion program.

Confidential, St. Louis, MO

Salesforce.com Platform Integration/Release Manager

Responsibilities:

• Managed end to end process of bringing in new 3rd party Integration software for SalesForce.com
• Design, implement, and manage release process for teh US instances of SalesForce.com
• Lead and coordinated quarterly SalesForce refresh and update activities.
• Developed processes to monitor and document all movement of code.
• Create and publish a calendar for all major system changes.
• Collaborate with local and international development and project teams to coordinate timely production releases.
• Set up an enterprise-wide forum to assess teh readiness of every SalesForce deployment.
• Conduct system impact assessments to minimize business risk for each project going live.
• Established a release governance framework to be adopted throughout teh organization.

Confidential, St. Louis, MO

Release Manager

Responsibilities:

• Architect teh merging of mainframe applications from two large companies.
• Developed processes to monitor and document all code moving through mainframe environments.
• Established a release governance framework to be adopted throughout teh organization.
• Created and published a release calendar for all major system changes.
• Collaborated with local and international project teams to coordinate timely production releases.
• Established a release forum to assess teh readiness of every IT deployment.
• Conducted system impact assessments to minimize business risk for each project going live.
• Worked with developers and project managers across teh country to coordinate IT changes.
• Coached and trained new Off-shore team to take over ongoing tasks.

Confidential, St. Louis, MO

Senior Project Manager

Responsibilities:

• Advised senior stakeholders of how to prioritize projects to maximize business benefit.
• Ensured that all projects remain aligned with corporate strategy.
• Managed project budgets on behalf of teh executive sponsor.
• Optimized resource utilization across a number of competing projects running in parallel.
• Convened and chaired project board meetings.
• Delivered highly complex projects on time and within budget.
• Raised risks and issues in a timely manner allowing project sponsors to take teh necessary mitigating actions.
• Managed project scope while allowing for frequently changing requirements in a controlled fashion.
• Defined teh project governance framework in collaboration with teh Project Management Office.
• Mentored project managers on tools, methods and standards.
• Created dashboards detailing Cost Performance Index, Schedule Performance Index, and Earned Value for senior management.

Claims Administrator Analyst

Responsibilities:

• Managed complex projects and ensured adherence with ever-changing state reporting compliance requirements.
• Oversaw management of strategic business projects and drove achievement of organizational objectives.
• Established and maintained strong relationships with stakeholders at multiple levels.
• Aligned program scope with strategic business objectives.
• Controlled program expenditure and managed budgets.
• Developed database for documentation and management of claims.
• Communicated up to date information by updating teh department SharePoint sites.
• Collaborate with regulatory bodies during audits.