Project Manager Resume
Georgetown, TX
SUMMARY
- PMP Certified Project Manager and Scrum Master possessing 10+ years of experience delivering projects timely, within scope and within budget.
- Executed a consolidation of curriculum producing an increase in standardized assessment by more than 10% and increase in graduates by more than 5% in the fall semesters.
- Proficient with devising and executing project plans efficiently, delegating project tasks, minimizing project risk, developing training materials and preparing clients for process turnover.
- Expertise includes strong knowledge of client and stakeholder relationship management strategies, the aptitude to identify and create new business opportunities, and the ability to exceed customer satisfaction targets.
TECHNICAL SKILLS
Project Management Skills & Tools: Process Improvement, Microsoft Teams, Zoom, Scrum Events, Agile Methodologies
Data Skills & Tools: Microsoft Office, Microsoft Windows 10, Microsoft 365, Data Analysis, Inventory Control
Leadership Skills: Communication Skills, Risk Management, Coaching and Development, Relationship Building, Customer Success, Stakeholder Management, Emotional Intelligence, Performance Management, Change Management, Conflict Resolution, Facilitation, Problem - Solving, Attention to Detail, Adaptability, Flexibility
PROFESSIONAL EXPERIENCE
Confidential, Georgetown, TX
Project Manager
Responsibilities:
- Improved new installation processes above 25% by analyzing procedural deficiencies, developing improvement strategies and reducing project completion times.
- Established a precedent of flawless project execution by pooling and conserving resources, executing vendor collaboration initiatives and implementing proven methodologies to mitigate process bottleneck.
Confidential, Killeen, TX
Business Manager
Responsibilities:
- Secured over $2.5M in revenue through managing a portfolio of contracts and executing an effective communications plan.
- Propelled customer satisfaction rates exponentially by utilizing all available resources to meet needs, therefore exceeding expectations.
Confidential
Principal/Project Manager
Responsibilities:
- Augmented standardized assessment results by 10% via stakeholder collaboration efforts and technical product implementation based on internal metrics.
- Amplified graduation rates above 40% by developing process maps, shifting organizational priorities and collaborating with staff to meet student needs.
Confidential, Fort Hood, TX
Adjunct Professor
Responsibilities:
- Attained a 99% success rate for program participants by incorporating adult learning theory techniques, developing roadmaps to monitor progress, and adjusting approaches as needed.
- Increased the effectiveness of instructional materials by assessing relevance to current methodology, recommending needful changes and suggesting alternative resources to meet learning needs.
Confidential, Killeen, TX
Assistant Principal/Project Manager
Responsibilities:
- Attained district targets while managing chain of custody and state integrity requirements for secure documents.
- Ameliorated staff performance above standards through strategic performance feedback throughout the educational project life cycle.
