Program/Project Manager Resume

SUMMARY

Leader and change agent experienced in managing functional and project organizations; IT program/project and portfolio management, process and requirements management; budget and financial management; business economics and forecasting; resources and vendor management.
Experience form Hi - tech (Telematics), Healthcare, Automotive, Mortgage Banking, Insurance, Manufacturing, and Consulting. Strong knowledge of strategic planning, business case development, process improvement, statistics, and decision analysis.
IT diverse, hands-on experience in areas of business applications development and delivery, networking and telecommunication, production planning, procurement and PLM/PDM Demonstrated ability to solve complex and ambiguous problems, manage cross-functional teams and develop processes and methodologies.
Dedicated to teambuilding, innovation and change for quality and cost efficiency.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Program/Project Manager

Responsibilities:

Managing multiple vendors to deliver Data Warehouse development projects.
Managing infrastructure projects (i.e. Secure FTP, GM-GMAC Network Separation)
Supporting Actuarial Data Management in Solution Engineering.
Data Profiling, ETL, Data Cleansing and reporting processes (Oracle, Datastage, Improptu, Cognos)
Program Financial Management, Strategy Analysis and Customer Relationship Management

Confidential

Program/Project Manager

Responsibilities:

Program management, financial planning and supplier management. PMO process leadership.
Project scheduling using Primavera TeamPlay.
Design QA Process for Application Development. Managed Work Shop Manual project deployment.
Conducted Enterprise-wide business requirements analysis for electronic work order system.
Conducted Requirements analysis for inbound logistics process with bar coding, RFID, etc.

Confidential

IT Business Planner and IT Program & Portfolio Manager

Responsibilities:

Visualized and led cross-functional team of senior managers to develop corporate strategic alignment process for systems and technology, which led to increase of portfolio ROI by 30%.
Led projects’ financial planning process for $45M Systems & Technology portfolio.
Coached Project Managers in projects’ financial planning and measured process performance.
Applied new quality delivery and development processes such as SDP-21, RUP and CMM-I.
Conducted and evaluated business cases and contracts SLA, SOW, RFP/RFI and financial analysis.

IT Strategic Planning Analyst and Portfolio Manager

Confidential

Responsibilities:

Implemented Balanced Scorecard process and managed strategic planning process for Confidential S&T.
Introduced decision analysis approach to technology projects’ business analysis.
Developed a Strategic Alignment process and a group decision model applying
Supported Call Center strategy and planning; supporting planning for Data Center projects.

Confidential

Lead, global automotive manufacturer

Responsibilities:

Analyzed IT and business projects alignment resulting in overall 5% program’s cost saving.
Analyzed and provided recommendations for OTD-21 program methodology implementation.
Developed strategic plans for GM supply chain programs.

Confidential, Detroit, MI

IS/IT Manager

Responsibilities:

Efficiently managed IT strategy and organizations in development, infrastructure and operations areas aligning technology objectives to organization’s business needs. Managed diverse IT teams of 13.
Successfully managed number of BPI and IT development projects, networking and telecommunication components delivering significant business benefits in a timely and efficient way.
Negotiated and managed E-commerce and telecom application implementation reducing costs by 15%.