SUMMARY

• I have a strong affinity for Program/Project Management, Business Analysis, Cloud Computing, Product & Business Development, Strategic Planning and Alignment, Business Strategy, Process Improvement.
• My leadership skills include providing guidance and oversight for complex multi - million-dollar projects, coordinating, and managing enterprise level communication, collaborating with team members to establish efficient system of operations.
• I am innovative with excellent workforce management skills, result oriented, committed to the delivery of business value, benefit realization and sustainment.
• Evaluated and streamlined core IT systems for multiple clients. Implemented various AI & ML Solutions such as Speech Recognition Mobile Products, Patient Engagement Products including Patient Portal, Healow Televisits (Telehealth), retired obsolete apps, established scalable platforms supporting business growth and strengthened information security.
• Facilitated during Onsite Training and Go-Live support during implementation of Confidential Electronic Medical Healthcare Solution covering various facilities in New Jersey, Pennsylvania, Florida, and other States with over 600 Providers and 1,500 Users. Paved the way for accelerated growth, enabling profit gains 12% above target within 7 months.
• Extensive knowledge developing Program Business Case and Stakeholder communication plans, coordinate the activities of multi-functional teams, as well as the program budget, task dependencies and schedule.
• Knowledge of Microsoft Azure Cloud Computing and Cognitive Services including Servers, Storage, Databases, Networking, Software, Analytics, and Intelligence.
• Collaborating and coordinating multidisciplinary teams including teams working on Azure Devops and other CI/CD technologies
• Experience with cloud computing models (PaaS, IaaS, SaaS), hybrid infrastructure, architecture design, migrations, etc.
• Facilitating Joint Application Requirement (JAR) sessions and Joint Application Development (JAD) to obtain domain level information of the project.
• Involved in the Preparation of Use Case Diagrams, State Diagrams, Activity Diagrams, and Sequence Diagrams, using Microsoft Visio to Agile artifacts during product development.
• Familiarity with Relational Data Base Systems, Access and SQL, cloud template frameworks managing software development projects.
• Led the Project Team in United Kingdom and Abu Dhabi that analyzed, collaborated, and gathered requirements for the finance of Healthcare Medical equipment worth over $23mm in favor of a customer.
• Expertise in creating project artifacts such as Project Documents, Business Requirement Documents (BRD), Requirement Traceability, and Test Scripts.
• Identifying process inefficiencies by conducting GAP Analysis, SWOT Analysis, Risk Analysis, Impact Analysis, Time tracking.

TECHNICAL SKILLS

• Agile & Waterfall Methodologies
• Analytics
• Artificial Intelligence
• Azure
• Business Analysis
• Business Development
• Business Process Improvement
• Cloud Computing
• Coaching
• Communication
• Customer Relationship Management
• Confidential
• Effective Listening
• Facilitation
• Finacle
• Governance
• Healthcare IT
• Information Systems and Security
• Jira
• Leadership
• Mentoring
• Microsoft Office Suite (MS Project, Planner Outlook, Teams, etc)
• Oracle
• Problem Solving
• Process Improvement
• Product Ownership & Development
• Program Management
• Project Management
• Risk Management
• Requirement Elicitation and Gathering
• SDLC
• ServiceNow
• Stakeholder Engagement
• Strategic Planning
• SQL
• Team collaboration

PROFESSIONAL EXPERIENCE

Confidential

Agile Project Manager/Product Owner

Responsibilities:

• Drive opportunities for continuous improvement and prioritize improvement ideas with the C-Level executives and steering committee to ensure improved customer satisfaction, value delivery, and innovation, benefit transition, benefit realization and sustainment.
• Successfully collaborated with other members, and key strategic stakeholders during the implementation of Practice Management Interface, Third Party Medical Devices and Clearing House Enrollment/Revenue Cycle Management for the largest Primary Care Practice (including Pediatricians and Specialists) in New Jersey and Pennsylvania.
• Coordinated activities leading to Client’s Data Center move from on-premises to Microsoft Azure Cloud Platform.
• Mentored and guided junior software specialists on Electronic Healthcare Records training, implementation, and other initiatives.

Confidential

Business Analyst/Consultant

Responsibilities:

• Participated in Data Modeling in collaboration with Tech Leads/UX experts and assisting in creating User Manuals for business users and process improvement.
• Managed Business/Functional requirements, testing for new product development and mediated in processing disputes between sales offices and operations department.

Confidential

Business Analyst

Responsibilities:

• Led cross-functional team of 8-17 experts including external vendors during the implementation of the Bank’s Trade Solution resulting in cost reduction by 80% and incremental sales revenue by 50%.
• Enforced rules of Scrum during development phase, which involved facilitating meetings, updating Burn-down charts, backlog refinement and removing impediments affecting project goals.

Confidential

Business Project Analyst

Responsibilities:

• Mentored and encouraged skill development of project team members.
• Supervised a team of five analysts, interviewed Stakeholders to collect requirements and performed feasibility analysis of their needs during the deployment of the Bank’s Online and digital Banking Solutions.

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