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Project Manager/coordinator & Technical Writer Resume

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Hopkins, MN

SUMMARY

  • Analyze numbers, manage, coordinate and oversee construction projects at Confidential, MN.
  • Subject matter expert (SME) in internal fraud risk analysis, fraud management and fraud detection at Confidential in Confidential, MN.
  • Planned projects, maintained documentation, reviewed contracts, financials and monitored activities.
  • Directed internal audits using background in mortgage, loan, and related risk analysis.

PROFESSIONAL EXPERIENCE

Confidential, Confidential, MN

Project Manager/Coordinator & Technical Writer

Responsibilities:

  • Oversee, manage and coordinate building projects. Collaborate wif marketing, operations departments to strengtan proposals, forms and contract deliverables.
  • Member of document management team dat reduced documentation and simplified user interface to save significant time and resources in areas of document retrieval, resulting in a $7M savings
  • Updated corporate website using HTML and CSS codes
  • Analyze, compare and research, write and assist in implementing procedure standards for specific projects; modify existing operation manuals, and edit security and other policies
  • Develop documents into appropriate form and style

Confidential, Confidential, MN

QC Analyst IV,

Responsibilities:

  • Investigated allegations of law and misconduct by internal team members involving possible law violations, acts of dishonesty or trust, code of ethics or information security policy breaches
  • Completed and filed suspicious activity reports (SARs) required by internal fraud regulations
  • Provided subject matter expertise in internal fraud risk management and fraud detection
  • Ensured compliance wif federal, state, local regulatory agencies and company policies

Confidential, Bloomington, MN

Sr. Mortgage Loan

Responsibilities:

  • Directed internal audits; identified/resolved questionable financial practices and/or suspected fraud
  • Prepared reports, exhibits and supporting schedules regarding financial solvency/safety/soundness.
  • Solicited and analyzed bids for repairs and renovations
  • Trained others on various related programs and computerized systems

Confidential, Burnsville, MN

Property and Business Operations Manager / Maintenance Supervisor / Project Manager

Responsibilities:

  • Ensured regulatory compliance; now operating at normal expenditure levels and is financially sound
  • Used construction / trades / analytic skills to conduct detailed property/financial needs assessments
  • Maintain/administer/prepare sales records, rental/usage activity, permits, budgets, financial reports
  • Investigated/resolved complaints, disturbances and violations; interacted wif police/fire departments.

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