Project Manager Resume

SUMMARY

Twenty + years of telecom experience including technical, process, sales engineering and program - project management skills applied across technologies / telecom vendors and cultures.
Project Management on complex Private Network deployments.
The Confidential team specializes in helping customers define their problems statements and then leveraging existing capabilities and resources to solve those problems.
Develop Project Managers competence pool, responsible for providing skilled and trained resources to manage US projects ensuring project specific planning / delivery / close out documentation (budgets/project plans/schedules/resource utilization reports/risks plans/ partners for deployments, etc).
Facilitate problem solving and collaboration among sales accounts, escalating technical and commercial issues which cannot be readily resolved at the project manager level within projects.
Working closely with sales teams to understand their priorities and dimension resources ensuring the timely and professional delivery of services, having a long-term objective of customer satisfaction (internal & external), relationship building and competence development.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Support the sales organization gathering customer information in order to propose services solutions with correct budget hours understanding in detail the SOW in order to provide the organization realistic and profitable services to be incorporated to the bids.
Manage end to end POCs and customer deployments (TG1- TG5) on complex Private Network deployments.
Responsible for delivering multi-technology networks, including Private LTE across North America in the Utility, Rail, Oil & Gas, Mining and Government markets ensuring relationships impacting issues are minimize (inability to meet agreed KPIs, service culture lapses, communications concerns, persistent or prolong technical problems) and promoting customer loyalty to our solutions & services.

Confidential

Mgr. Project Management

Responsibilities:

Recruit and develop project manager resources adequate to project requirements, ensuring selection is a match with corporate / division criteria, creating project opportunities cross training and efficiency.
Created and maintain PM processes & procedure library ensuring uniform use of standard documentation across projects.
Monitor progress of delivery efforts to ensure services objectives are met and initiate intervention actions when performance deviates from defined expectations.
Contribute to the creation of risk plans identifying and quantifying risk factors, contingencies and mitigation plans.
Ensure all project discrepancies are properly documented and related costs are captured and properly mitigated.
Ensure all the PO s are updated having monthly reviews with each account in order to expedite invoices / payments from all accounts.
Escalation ensuring relationships impacting issues (inability to meet agreed KPIs, service culture lapses, communications concerns, persistent or prolong technical problems)are escalated to management within SLA defined timeframes.
Audit project managers performance in accordance with the project management assessment procedure using results to drive positive change.

Confidential

Domestic / International Project Manager

Responsibilities:

Generate material and labor estimates for quotes, including services. Insure margins are in line with Carrier Networks objectives.
Insure pricing is consistent between customers and meet the financial goals of Confidential Networks.
Performing customer Input presentations ensuring customer understanding of the equipment they are purchasing and the software load to be uploaded.
Provide technical and competitive information on site support to the sales group.

Confidential

Senior Wireless Process Engineer

Responsibilities:

Develop and document engineering tools to allow the configuration, assignment and provisioning of the CDMA OEM hardware (models) through the use of the Engineering Guide and CADES database.
Provide technical expertise and training to the regional engineering groups.
Develop and document the site specific information for the installation hardware for the CDMA Mini-BTS.
Assist MTX prime on day to day issues that arise during the introduction of the CDMA technology.

Confidential

Senior Systems Applications Engineer

Responsibilities:

Responsible for the planning, provisioning, upgrades, datafill and capacity studies for the DMS MTX and Cell Sites in the analog 800 MHz system Regions 2 and 7 of Mexico, providing Mexican customers with the necessary network and switch performance support to ensure optimization of the operations, software upgrades including technical presentations and supporting the strategic deployment of new products in the regions.