SUMMARY:

Information Technology Leader Program & Project ManagementHighly experienced and focused senior information technology management executive with expert proficiency in project planning and program implementation. Lead teams and organizations in delivering multi - million dollar projects. Led and directed teams of over 100 employees. Strong leadership skills combined with an extensive background coordinating complex software, datacenter migrations, consolidations, and provisioning. Proven history of delivering a vast array of information technology projects, including core infrastructure, software, SOX, corporate financials (SAP, JDE, Workday, etc.), DR and security projects, on time and within budget.

AREAS OF EXPERTISE:

Program / Project Management, PMO Management, Leadership, Manager, Software Life Cycle Management, PMBOK/PMI, ITIL, Process Improvement, Sarbanes-Oxley (SOX), IPS/IDS, Agile/SCRUM, Microsoft System Center, MS Project, Risk Management, DR, Datacenter Infrastructure Design & Deployment, PowerBI, and Advanced Visual Docking System Supported 767 AWACS program, USAF AWACS, ACM, B2 and other large scale.

PROFESSIONAL EXPERIENCE:

Confidential, SeaTac, WA

IT Project Manager

Responsibilities:

• Responsible for defining projects metrics, requirements, tracking, and reporting for both customer facing and internal projects.
• Lead the creation of matrixed internal teams consisting of Infrastructure, Quality Assurance, Finance, Help Desk, Security, and Development representatives.
• Managed vendor selection and management to successfully deliver critical Port of Seattle (PoS) projects.
• Lead project manager for ADB Safegate’s Safedock Advanced Visual Docking Guidance System (A-VDGS) at 120 gates within the Seattle-Tacoma International Airport environment
• System will support 60 airlines, PoS operations, and Airport Communication Center
• Lead PM for the new Drupal based employee intranet site serving all PoS facilities
• New site replaced the MS SharePoint organizational based site with a data centric site allowing employees to find forms, regulations, news, blogs, and data to support their duties
• Lead 3 infrastructure projects to replace servers, switches, and SANs in the PoS datacenters
• Lead PM for the update of Inter-Systems Flight Information Display System (FIDS)
• Updated system supports ADA and Emergency Services as well all PoS tenants
• Lead the upgrade of MS Office products to O365 for all PoS employees and contingent staff
• Retired outdated employee shares and adding MS OneDrive & Enterprise Vault email archiving; changes now support PoS data retention requirements
• Led the BizTalk upgrade from 2010 to 2016 and deployment for 16 PoS BizTalk applications
• Upgrades include interfaces to PeopleSoft, Maximo, & Groundstar deployments
• Lead for the Noction Intelligent Routing Platform system reducing network congestion for all PoS customers preventing data loss and minimizing data latency

Confidential, Redmond, WA

Business Intelligence Project Manager

Responsibilities:

• Responsible for establishing Expert Product Services, Specialized Services and Business Consulting for developing program level project plans, and establishing the Tycoon team’s PMO practice.
• Lead PMO project manager for the Tycoon program.
• Coordinating the efforts of the SAP, VMware, and other teams in providing new Azure products
• Creating the team’s best practices, PMO Runbook, and other PMO baseline documents

Confidential

Senior Program Manager

Responsibilities:

• Senior Program Manager for various small business providing the required infrastructure and integrations that allow their small business to compete in their markets.
• Provided support for both hardware and software acquisition, installation, and configuration.

Confidential, Redmond, WA

Senior Program Manager

Responsibilities:

• Senior program manager for Microsoft’s Cloud Infrastructure & Operations including Azure, Azure Key Vault, SharePoint Online, & Core Networks.
• Responsible for deploying multi-million dollar network and server deployments through the full project life cycle.
• Lead EMEA deployment manager for infrastructure deployments in 5 datacenters
• Coordinate international teams based in US, India, Netherlands, and Ireland during purchasing, receiving, installation, configuration, and final deployment network and server hardware
• Lead deployment manager for Azure Key Vault encryption key management service
• Deployment manager for SharePoint Online service focusing on Pre-Rack deployments
• Deployment manager for Core Infrastructure deploying dark fiber, core routers, and Pre-Racked Network & Server projects

Confidential, Tacoma, WA

Senior Infrastructure Program Manager

Responsibilities:

• Led the IT Ops team's effort to stabilize and upgrade TBI’s SharePoint environment from a non-supported SharePoint version
• Lead PM on the project to update and modernize the SharePoint sites, support the new 'One Blue' site, and extend SharePoint access to all TBI brands
• Lead PM on TBI's transition from internally developed HR management tools to Workday 18
• Led the IT operations team upgrade of Microsoft’s Identity Lifecycle Manager (ILM); upgraded ILM from RTM to ILM Release 2, updated product to accept Workday as the source for managing users and groups
• Initiated the effort to upgrade ILM to Microsoft's Forefront Identity Manger in FY2013

Confidential, Redmond, WA

Senior Project Manager

Responsibilities:

• Responsible for defining BuildIT’s final configuration, acceptance testing, extended datacenter support, and integration with other Enterprise Automation tools.
• BuildIT FY12 project goals, success criteria, integration testing program, refined the project plan, and planned the multiple-team use of limited development servers
• Extended BuildIT to support full network storage assignments, Failover Clustering, virtual machines, and basic server blade configurations.

Confidential, Seattle, WA

IT Manager / Senior Program Manager

Responsibilities:

• IT Manager / Lead Program Manager supporting Isilon System’s data center migration and integration with EMC2 and SOX compliance.
• Responsibilities included migration planning, budget creation, resource requirements, integration planning, and SOX 404 compliance assessment.
• Created the program budget, detailed project plans, to be infrastructure design, procurement of upgrade / refreshed assets, and the organic / augmented resource plans.
• Inventoried and implemented limited asset, configuration, and capacity management for Seattle based assets. Integrated asset management with EMC2
• Conduced a detailed review of systems and processes subject to SOX 404 compliance. Identified several areas that required updated procedures and improved internal controls.

Confidential, Redmond, WA

PMO Manager / Senior Project Manager

Responsibilities:

• Created budget estimates, detailed project plans, and coordinating resources to create and configure a hot disaster recovery facility.
• Created and maintained the project SharePoint sites, project documentation, and project status communication to support vertical and horizontal information sharing.
• Established all project artifacts to support the DR project as well as sustained operations
• Replicated all application required data to the DR facility and to maintain the integrity and currency of the application data.

Confidential, Bellevue, WA

Senior Project Manager

Responsibilities:

• Responsible for all datacenter buildout including, HVAC, Commercial power, UPS, Backup Generators, Physical access (including HW delivery and personnel), creation of separate development, test, maintenance, and production facilities.
• Created budget estimates, staffing plans, facility security plans, detailed project plans, and coordinating resources to execute the datacenter buildout.
• Negotiated HVAC design, UPS, and backup generator contracts with the respective vendors.

Confidential, Federal Way, WA

PMO Director / Program Manager

Responsibilities:

• Served as PMO Director & project management lead for Confidential IT projects and SOX compliance.
• Developed initial PMO documentation and implemented Confidential datacenter management transitions and innovation projects using ITIL & ISO 20000.
• Spearheaded the transition of 5 datacenters, shifting management from Confidential to Confidential .
• Launched $17 million worth of innovation projects including upgrade of servers, storage management, network software, and monitoring and event management systems.
• Organized & Orchestrated innovation projects designed to improve datacenter operations and bring Confidential into data security compliance; transition from Confidential to Confidential managed datacenters, planed changeover, assembling appropriate vendors, & team members
• Technology environment included Bladelogic (server management),Backup Advisor, FalconStor, VTL(storage management), Voyence, NetQoS, AppCritical (network management), AMP (service management), Nimsoft (integrated monitoring & event management), andClayton (PCI data security compliance)

Senior Project Manager

Confidential

Responsibilities:

• Identified and assembled internal resources including programmers, Remedy experts, architects, and help team members to determine best strategies and rapidly implement project plans.
• Under intense time restraints, led the creation of a Siemens- Confidential - Confidential data bridge to allow correct flow of trouble tickets between organizations using Remedy/Clarify.
• Confidential lead for record retention and destruction (RRD) project by coordinating project resources and overseeing the deployment of a new mail archival tool (AXS-One) to all Confidential users.
• Wrote the project and resource plans for the Cole Haan datacenter migration.

Confidential, Redmond, WA

Senior Project Manager

Responsibilities:

• Managed BitLocker performance tuning, deployment, and configuration initiatives for client and server releases.
• Spearheaded worldwide Microsoft deployment of BitLocker Drive Encryption preparation tool.
• Coordinated effort to create multi-level secure desktops based on Confidential 's security rationale, requirements and evaluation strategies for virtual machine multiple single level systems.
• Attended regular interdisciplinary meetings to discuss and resolve security related issues.
• Determined when underlying technologies were unable to support effort, calculated deployment costs would exceed ROI, and recommended projects to be archived.

Confidential

Senior Project Manager

Responsibilities:

• Senior Project Manager for Confidential datacenter migration projects, hardware refresh, and DR conversion of impacted software systems, implemented software application tracking to eliminate unnecessary & duplicate software applications
• Projects included B2 mission planning systems and software evaluations, JASDEF Liaison for 767 AWACs, NORAD systems upgrades