SUMMARY

• Confidential is a highly motivated and experienced Agile/Waterfall Project Management professional. He is equal parts planning guru, problem solver, strategic thinker, client relationship builder, team leader, cheerleader, and servant leader.
• He has worked on several enterprise - level projects dat encompassed teh full software development lifecycle, process improvement, designing product roadmaps, elevating agile values, and building high performance scrum teams, while managing multiple scrum teams across his projects.
• As a result of dis work, he has valuable experience in defining, negotiating, designing, and implementing efficient and effective program and project management approaches to deliver initiatives.
• Confidential ’s diverse experience of over 11 years leading teh world's largest Alternate energy company, US 3rd largest E-commerce-retailer, World’s renowned Telecom Warranty provider, and a renowned U.S Government contracting agency to success makes him a strong asset when it comes to thinking out of teh box to provide creative digital solutions.
• He is fanatical about quality dat nos how to consider client drivers when thinking about tradeoffs between time, scope, quality, and risk. Some of his recent experiences wif Confidential as a Senior Project Manager / Scrum master halped him tremendously to elevate his agile transformation and deliver strong process improvement initiatives for its clients, Florida Power and Light. Before joining Confidential
• Confidential ’s experience has been in ecommerce retail where He designed several new mobile applications and redesigned old ecommerce platforms aimed at providing an enhanced, seamless online shopping experience, improving online sales, enhancing customer experience and increased NPS score along wif kicking off their agile transformation.
• Before dat, He played a critical role in teh design and development of a business process model for a third generation claim processing application designed to replace an old legacy application.
• Confidential ’s diversity & deep noledge in cloud technologies, Infrastructure and COT’s products such as Salesforce, Microsoft Dynamics and his ability to work wif teh architects, developers and translate real technical requirements in to business user requirements make him teh ideal fit for a highly qualified project leader dat brings tremendous value and success to any ongoing or upcoming projects.

PROFESSIONAL EXPERIENCE

Confidential

Seeking Scrum Master/ Agile Coach/ Project Manager

Summary:

• Over 12 years of solid experience in Information Technology, including 10 years in IT Project management in a fast-paced environment
• 8+ years of Agile Scrum and coaching Experience
• 10+ years of SDLC experience
• Strong communication skills and ability to effectively resolve conflicting priorities from multiple internal/external stakeholders
• Strong Management Skills.
• Successfully delivered over 100+ projects to fortune 500 companies
• Technically Savvy. Ability to think outside teh box
• Dedicated Team player, wif Strong focus on deadlines

TECHNICAL SKILLS

• Trained on various ERP and CRM platforms
• Worked on various Project Management tools. Strong Atlassian Jira background
• Strong Integration experience on various COTs products
• Intermediate SQL skills. - Software used Toad, SQL developer
• Intermediate Unix command skills
• XML / HTML / HTTP / HTTPS/ Mobile App development.
• Microsoft Office 365 - Excel, SharePoint, PPT, Visio
• Microsoft Infrastructure Apps and Integration- Azure, AD, SSO, In-tune, Bit locker, AIP (Azure information protection)
• Public / Hybrid cloud noledge of services running on AWS / Azure
• AWS console admin and setup, S3 Bucket, IAMroles, DMS, Aurora & Redshift worked wif ETL data extraction tools such as Talend and CR-8
• Test Driven Development (TDD) & Continuous Integration and Continuous Deployment (CICD) noledge and experience

PROFESSIONAL EXPERIENCE

Agile Coach / Scrum Master

Confidential, West Palm Beach, FL

Responsibilities:

• Act as an Agile coach to discipline agile framework across teh Scrum teams
• Mentor New Scrum masters and new Scrum teams in accordance wif best Agile practices
• Perform product gap analysis of various Merger and Acquisitions made by Paychex
• Facilitate daily, weekly, and Bi-weekly scrum ceremonies
• Manage Jira portfolio to keep business initiatives, sprint deliverables and release plans on track
• Create and update PPM to oversee resource allocations, Project budget and Sprint budget and ensure all assigned projects are Green.
• Create and Manage Releases- Planned and Off Cycle releases through Service now.
• Facilitate Scrum of Scrums, develop and maintain Jira dashboard to go over any blockers and dependencies on cross platform team
• Lead through PI planning sessions, Agile center of Excellence, and KPI metrics for all agile teams to ensure teh overall health of teh Scrum Agile process.
• Act as an agile coach to mentor and discipline brand-new Scrum teams
• Overseeing program management duties for driving Adobe digital marketing campaigns for NextEra / FPL customers.
• Performing Scrum duties for Enterprise Data Platform Team.
• Helping Facilitate Daily stand up ceremonies, Biweekly Retrospective, Backlog grooming, Sprint planning sessions and Sprint Demos
• Hold and facilitate quarterly Sprint PI sessions.
• Create and maintain Jira Portfolio for program management and visibility
• Design custom Jira dashboard reports for project visibility
• Design program management reports for program visibility for teh executives
• Engaging in design discussions wif teh product owner(s) and architects to formalize a proper intake process and align teh product backlog for teh teams accordingly.
• Develop Kanban boards for intake work, dependencies tracking and to track daily operation work.
• Ensure teh agility metrics such as KPIs, Burndown charts, Sprint velocity, Sprint Quality metrics, Lead times and cycle times are being constantly monitored and improved every sprint.
• Work wif RTE to ensure work alignment to release dates

Agile Scrum Master / Program Manager

Confidential, FL

Responsibilities:

• Overseeing program management duties for driving Kroger’s E-commerce business.
• Present Program health report for various ongoing IT projects weekly to management teams.
• Performing Scrum duties for three critical teams to meet project deliverables. (Items Setup, E-commerce search engine and Mobile development teams)
• Check data quality, content management, search relevancies, search results and cart conversion rates though adobe analytics for E-commerce grocery shopping application
• Work on release management process for weekly updates to Order Management System
• Helping Facilitate Daily stand up ceremonies, Bi weekly Retrospective and Sprint planning sessions.
• Engage in weekly Scrum of Scrum calls to ensure cross dependencies were addressed ahead of time.
• Report on Key indexes such as Sprint Velocity and Sprint overall cost (budget) for my designated teams.
• Coordinate multiple teams to follow through teh UAT and end to end testing activities.
• Organize and present Sprint end demos to teh stakeholders
• Track multiple engagements and projects wifin teh Kroger program through Jira dashboard and confluence reports.

Agile Coach -Scrum Master / Business Systems and Infrastructure Analyst

Confidential, Reston VA

Responsibilities:

• Work closely wif tech leads and Project Managers to ensure projects from government agencies such as DHS, CBP, DOJ & NHA were in line wif teh project contract dates
• Work closely wif teh proposal team to prepare RFP for federal contracts.
• Responsible to perform Scrum Master & Business Analyst duties on two teams (Client delivery, Business Technology team)
• Facilitate Daily Scrum Ceremonies, Weekly elaboration sessions, Scrum of Scrums meeting to address dependencies of various upcoming projects and ongoing projects.
• Primarily responsible for aligning teh concerned resources to halp meet any dependencies to ensure dat teh projects don’t run into any hurdles
• Act as an agile coach to other Scrum teams to make sure teh scrum framework is being properly followed and in line to best Agile practices.
• Experience in Jira, TFS, Confluence and SharePoint.
• Help drive projects in revamping existing Microsoft NAVISON (ERP) system to an upgraded, much improved, DCCA (Defense Contract Audit Agency) compliant system.
• Revamped Sales force application to a much more utilizable, trackable and business savvy platform to empower teh sales team.
• Gathered business user requirements to implement CPQ module wifin SalesForce.
• Performed various Sales Force admin related functions such as design UI, created custom objects, assigned User roles and profiles, created dashboards and customized reports wifin SalesForce.
• Help implement HIRS- ADP workforce now and GreenHouse talent recruiting tool
• Help implement various IT infrastructure projects such as implement Azure AD, Setup enterprise wide SSO through Office 365, SAML conversion of Apps, Implement Intune Services to centrally deploy applications, MDM, enforce Bit-locker encryption policies, Setup Azure information protection and halp wif SharePoint migration efforts.

Agile Scrum Master

Confidential,Sterling VA

Scrum Master Duties

• Responsible to perform Scrum Master & Technical Business Analyst duties on two teams (Client Configuration & Back Office Integration)
• Responsible for operating under an Agile - Scrum / Kanban environment to halp facilitate best agile practices to develop functional, efficient and tailored applications in no time.
• Help Facilitate Daily stand up ceremonies, Biweekly Retrospective and Sprint planning sessions.
• Help maintain Jira Dashboard, burn down charts for project visibility
• Primary responsible for removing obstacles / blockers dat affected teh team.
• Work closely wif other Scrum masters / BPO’s to make sure roadblocks / dependencies were removed.
• Help maintain a standup scrum board for visibility and tracking of projects assigned in teh current sprint.
• Act as a Liaison between teh BPO and developers to gather technical requirements and create use stories in Jira for issues and project tracking
• Work wif BPO to prioritize projects in current sprint in Jira
• Help Business Process owner wif Iteration and capacity planning for future sprints
• Help maintain project backlog and assign tasks for future sprints.
• Work closely wif teh QA and release management team to make sure each build ticket was successfully deployed to production.
• Work wif technical and Architecture teams in halp wif client launches
• Help wif implementation of policies and procedures in IT, ensured all IT projects are aligned wif teh SDLC requirements.
• Maintain online documentation on Confluence and SharePoint