SUMMARY

• Project Management A certified IT Program / Project delivery manager and an experienced PMO / Portfolio manager wif strong ecommerce, financial management and business analysis skills and 25+ years of diverse IT senior project manager delivery, PMO& EVMS leadership experience and expert noledge of PM methodologies including Agile, GM - SDP21, FORD-EPM and SEI-CMMI, several PM tools including MS Project /Plan-View / Clarity /SharePoint and SDLCs
• Delivered projects wif high complexity, size and scope in application / infrastructure / data-center & e-commerce / EDI / Supply Chain and finance domains to improve operational excellence through strategic identification and execution of initiatives that create efficiency, remove obstacles, or create improved processes and approaches to teh business.
• Managed end to end complex software implementation and integration projects, including contractual deliverables and timelines.
• Ensured that Project Management Team has teh appropriate skills and tools to manage teh project pipeline which includes investing time in fully understanding business processes and goals, ensuring technical feasibility, coordinating resources, and managing cross-functional relationships.
• Nurtured transparent, long term and sustainable business partnerships wif stakeholders
• Maintained comprehensive project documentation including scope, issues, risks, change controls and decisions aligned to business benefits delivery
• Communicated project status / KPIs to upper management, business partners and stakeholders
• Provided direction to global product / service / solution teams by developing and tracking functional specifications for each product.
• Take timely decisive actions for issue resolution & responsibility for teh overall project success.
• Executed projects spanning end-to-end project & technical systems development life-cycle (SDLC) phases.
• Gathered business requirements (working wif challenging customers to enhance teh definition clarity of business model / flow wif supporting inputs & outputs,
• Performed Business Analysis for MBFS/GM/FORD/UHG client projects & created teh deliverables including: A Business Case; B Risk Analysis C User Stories; D TO-BE process flows; E Process Model & Maps and F RTM.
• Created workflows and added them to SharePoint list to run whenever items are added, updated or deleted
• Managed project financials & costs, scope, integrating projects/teams/testing
• Resolved dependencies and Established milestones aligned to integration touchpoints for delivering teh Application releases and infrastructure deployments
• Traditional Full life cycle ePMO governance, projects integration & Metrics management initiatives
• Program governance over Agile release train work streams executing SAFE & DEVOPS methodologies aligned to IP Sprints, Program Increment (PI) planning and Product backlog priorities
• Application block point releases in BCBSM Pharmacy, SUBSIDY, MOSCAR, Data warehouse & production support portfolio ($3,6M program budget)
• UHG Center of Excellence including definition and implementation of playbooks to track full life cycle project / program delivery execution & benefits realization, ePMO Governance, Oversight over ~$6M multiyear portfolio, program & project initiatives, BPM integration into UHG UDP and UHG applications integration wif VDI clinical operating / networking platforms, advised UHG to consider OPM3 adoption, Project and Program playbooks & workflows
• Unique ability to explain technical information in digestible business terms, has pervious health care (UHG, BCBSM and DMC), banking (Comerica, GMAC, FMCC) and Automotive industry experience (GM & FORD) managing project execution, budgets / forecasts / reviews & financials spanning multi-year programs / portfolio initiatives, leading project managers and IT technical delivery resources.
• Consistently over-achieved customer / stakeholder satisfaction by successfully managing expectations.
• Actively managed vendors to procure services and vendor deliverables for projects. Worked wif vendor relations, and project team to create RFP, RFQ and RFI to acquire new technology or consultancy services.
• prioritized teh project requirements (when teh business customer wants it all) and leveraging Agile best practices such as Create backlog, tackle high-risk first, Do PoC, Plan sprints / iterations,
• Implemented global EVM solutions in fortune 100 organizations, designed and developed EV macro solutions for MS Project, and presented my EV risk-adjusted model and lessons learned to several PMI organizations.
• Presentation to Earned Value International Advisory Panel - Nov 2011 @ Lisbon, Portugal. EVIAP conference brochure
• Presentation to PMI’s CPM ( Colege of Performance Measurement) 2007 EVM world Conference in Florida
• Presentations to PMI Bangalore chapter (2009) and Pune Chapter 2013
• Publication in PMI CPM’s quarterly newsletter "Measurable News" Summer 07

TECHNICAL SKILLS

Databases: DB2, IMS, MS Access, FoxPro, D-Base IV

Methodologies: PMI - Program Management & PMBOK, PMO, OPM3, Agile, Waterfall, RUP, Ford - EPM & SDM, Compuware - PARAGON, GM - SDP21, UHG - UDP, BPM, Lean SIGMA, SCRUM, SAFE, DEVOPS.

Operating Systems: IBM Mainframe, Windows 2000, 2003, XP, MAC OS, MS-DOS

Tools: MS-Project 2003 & 2007 & 2010, Visio, Lotus Notes, Office 2010, Adobe, MS Outlook, SQL, eTracker, eRoom, NIKU, Socrates, CLARITY, Change Point, Plan-view, PEGA, Rallis, Jama, Excel PIVOT tables, VB Macros for EXCEL & MSP and SharePoint., PROPHIX, JIRA and SAP and Microsoft 365 / Teams.

PROFESSIONAL EXPERIENCE

Delivery Project Manager

Confidential Detroit, MI

Responsibilities: -

• Setup, deploy & operationalize teh Property-Ware cloud solution. Lead team of financial analysts to design & setup Chart of Accounts, Budgets, and Operate Financial books (GL, AP, AR, Payroll) perform automated bank reconciliations and generate teh financials (P&L and B/S) leveraging QuickBooks and Property-Ware solutions and Microsoft 365 including Teams.
• Data center infrastructure migration from DXC to NDC project Develop & execute integrated project plan using Plan view (PV) PPM tool. Re PV Strategy Realization Translate high-level missions and objectives into specific investments necessary Road mapping Build roadmap to connect strategy & investments and resources and track projects to deliver products, technology and applications Financials Manage capabilities for budgeting, forecasting, and tracking costs and benefits
• Digital Solutions Center (DSC) program Digital Lending Model (DLM) Program projects executing teh SAFE / DEVOPS framework methodologies. Governed AGILE SCRUM teams and reported on integrated deliverables and financial performance across multiple AGILE JIRA projects
• Manage Project Delivery activities, issues, risks & communication, track & report project schedule / costs and used Microsoft Teams & Office 365 applications for managing project communications.
• Used VISIO to document high level timeline, tasks / milestones and data flow diagrams.
• Identity Autantication Management - Migrate homegrown legacy application to COVISINT Cloud
• Data Loss Prevention and
• PCI 2-factor access control
• Used VISIO to document high level User stories and Customer experience requirements/ scenarios

Confidential

EPMO Manager

Responsibilities:

• PCI Compliance program:
• Delivered EPMO governance, program integration and metrics tracking support for a full life cycle transformation program / projects to migrate Comerica away from VISA to Master Card supporting banking/financial projects/programs.
• Integrated and tracked teh Apple pay component project work stream for payment transactions into teh program structure.
• Money NET to MTS transformation program Build & track integrated project schedule and established critical path for delivering Money Net to MTS Transformation project.
• Used VISIO to capture and document cross project dependencies and integration touch-points
• Managed & reported on $10M operations financial budget for releases to senior management.
• Managed delivery of Health Care Reform and Regulatory initiatives & Mainframe Applications wif program and project budgets exceeding ~$7M leading global project teams.
• Integrated, delivered & reported AGILE component project work streams
• Organized UHG Center of Excellence, EPMO Governance, and Oversight for ~$60M multiyear portfolio, program & project initiatives, BPM integration into UHG UDP and advised UHG to consider OPM3 adoption, Project &Program playbooks & workflows.
• Executed ecommerce project to migrate UHG away from home grown proprietary format medical records and claims transactions to CMMS mandated EDPS standards
• Integrated program and project revenue streams, designed, developed & piloted playbooks for project / program management to track end to end lifecycle benefits realization & delivery.
• Provided a high level of professional communication in dis role that had a high ambiguity and demonstrated ability to connect dots establishing a center of excellence for project planning and delivery execution
• Used VISIO to capture and document swim lanes and process flows.

PMO Manager

Confidential, MI

Responsibilities:

• Tracked and reported on project financials and cost variances for OWS Supply Chain program.
• Established program management plan, integration & metrics Processes-One Warranty Solution.
• Integrated program schedule coordinated and reported progress / metrics.
• Tracked and reported on program financials & cost variances for $ 500K PCI assessment project
• Managed teh project delivery $550K PCI enterprise-wide gap assessment for data security standards compliance to define teh remediation scope and plan for deployment.
• Developed integrated project schedule, tracked progress and reported metrics.
• Delivered $3.5M program benefits on-time / on-budget for block point release, infrastructure upgrade, GPS implementation for Andean SAP and MGO Halol deployment projects.
• Delivered teh migration project of GM legacy Global Purchasing system to Retail SAP.
• Tracked and reported on program financials & cost variances for $ 1M Nuvell integration project
• Integrated $10M program and provided governance, coordination, delivery oversight, executive health assessments, issues /risks resolution & change management & status communications
• Managed a team of project managers, interfaced wif on-site / off-site cross functional SME’s and facilitated executive IT governance & steering committees.
• Migrated teh home grown real-time payment systems to outsourced Fiserv payment solutions for remittance processing solutions, imaging technology and expertise and lockbox site processes to shift costs from fixed to variable.

Confidential

Delivery PM for Federal Government Medicare / Medicaid Program Southfield, MI

Responsibilities:

• Managed financials wif an annual financial budget of $3.6M for applications management
• Delivered $3.6M program for application development & releases in Pharmacy, SUBSIDY, MOSCAR, Data warehouse & production support portfolio.
• Managed cross-functional multi-supplier & BCBSM resource teams of 20+ FTEs to deliver projects & FTE savings.
• Tracked program financials, reported on variances and performed GL reconciliations
• Managed a core program team of project managers and provided program governance for 40+ global standardized work projects spanning across teh three IT factories me.e., Business Management Factory (BMF), System Development Factory (SDF) & System Operations Factory (SOF) & Dashboard reporting.
• Responsible for $2M PMO operations and reporting for $100M Standardized Work Program, Integrated PMO wif Contracting program, tracked program financials & Provided Systems Operations Factory PMO oversight, cost tracking and financials reporting to senior executives
• Designed Earned Value Management (EVM) business solutions, developed and implemented supporting MS Project VB Macro tool solutions for go better proactive project metrics reporting
• Shared EVM implementation lessons learned wif and published EVM paper to PMI.
• Tracked and reported financials and variances wif a program financial budget of $2M.
• Provided governance oversight, coordination, delivery support and executive health assessments for teh component projects and status communications to senior management for $10M program to integrate Volvo financing operations into
• Managed release enhancements and application support wif $2M annual budget responsibility for sales order processing under Ford AMC / SLA performance metrics environment. Managed a cross functional team of ~20 FTEs.
• Defined & documented global PMO processes for PM methodology, change management, Risks & Issues Mitigation, metrics & training wif CMMI Lvl-2 & Lvl-3 goals spanning US & UK Global Project Offices.

Commerce (EDI) Manager / Delivery Lead Supported

Confidential, Southfield, MI

Responsibilities:

• Pre-sales & solutions architecting, Post-sale implementation& post-implementation operations
• Legacy migration to retail POS solutions and additionally, integration wif ecommerce EDI ANSI 3040 transaction standards & TPA
• GENTRAN/SUPPLYTECH / EDI WORKBENCH customization and eCommerce EDI implementations - GM/FORD/CHRYSLER
• Provided Systems Analysis and Programming (COBOL / CICS / IMS / DB2) support for teh Assembly Plant Outbound Shipping & Stock Status cyclical activities (model year, year-end, plant initialization/launch,
• change over, DR Testing and associated DR documentation) Material Control Systems
• Sales Manager Lead $2M sales program and a team of ten sales engineers to achieve territorial sales quota for
• lamps business for Karnataka and Kerala state territories
• Industrial Engineer Implemented production planning & inventory control system for wrist watches manufacturing plant.