SUMMARY:

• Technical Project Manager wif agency experience, strong web development, and e - commerce background.
• Proven leadership in implementing internet revenue solutions in support of business objectives. Strong background in managing complex
• IT projects. Excels in delivering solutions on time, communicating across departments, and maintaining client relationships.
• Keen attention to detail wif strong multitasking skills.

TECHNICAL SKILLS:

Programming Languages: HTML, JavaScript, PHP, XML, SQL

Databases: MySQL. MS SQL

Frameworks: ASP.NET, MVC, Bootstrap, Foundation

Tools: Excel, PowerPoint, WordPress, MS Visual Studio, Coda, Ultra Edit, Jira

Operating Systems: Windows, Linux, Mac OS X

PROFESSIONAL EXPERIENCE

Implementation Engineer

Confidential

Responsibilities:

• Managing Implementation Engineering for multiple WMS Software Deployments for web-based solution.
• Installation and deployment of complex Warehouse Management Software (WMS) system.
• Create technical presentations and technical documentation for internal and external users.
• Developed Successful In-house training program in response to COVID 19
• Leading Client Technical Assessments, delivering solutions in teh Supply Chain.
• Improved and managed product delivery and service promise keeping.
• Developed immediate solution for handling very large-scale hard drive directory scans (400TB+).
• Participated in business development activities and provided technical guidance for future solutions.
• Created Business and Functional Specification documentation for future in-house solution.
• Skillfully managed multiple high-end web projects from inception through smooth delivery.
• Oversaw client website launches and continuing operation.
• Responsible for day-to-day problem solving and communication between client and agency resources.
• Delivered projects on time and on budget.

Business Analyst / Technical Project Manager

Confidential

Responsibilities:

• Conducted effective negotiations wif vendors to establish competitive pricing and solutions.
• Monitored and analyzed revenue generation from website traffic information.
• Ensured compliance of all business activity to customer and industry standards.
• Reduced halp desk volume by 75% through improved workflow and customer experience.
• Expanded core web technology from 1 to 3 active, profitable collectibles subscription sites.
• Managed complex web site migration to a new vendor platform.
• Produced web content, managed vendor development team for sites MARVEL Collector Corps, Star Wars Smuggler’s Bounty and DC Comics Legion of Collectors.
• Managed channel promotion in coordination wif sales and marketing departments.
• Improved buy-flow for Confidential Premier iPhone sales portal.
• Owned and managed Business Requirements and Functional Requirements.
• Coordinated wif Design Team to create wireframes and created process flow documentation.
• Defined key measurements for Web Analytics and worked wif Test to build test plans based on Functional Designs.
• Created successful Corporate Level Online Billing Solution from teh ground up.
• Designed and delivered successful MVC based solution for Online Bill Presentment and payment. Guided Product Development Team creating a new in house bill payment platform from concept through scalable successful product.
• Managed custom web site builds for customers including Group Health, Greater New York Insurance (GNY), WA State Employment Security, Teh Doctors Clinic and multiple small public utility companies.

Web Developer

Confidential

Responsibilities:

• Designed, developed and maintained online bill payment sites including Confidential .com and Confidential Terminal. Developed and redesigned UI for ACH and Credit Card Processing. Developed internal and external back-end reporting.
• Managed budget and timeline, brought project in on time and on budget.
• Trained and supported sales personnel and management as product features were enhanced.
• Managed and mentored junior testers and developers. Implemented Jira road mapping features, testing and QA.
• Launched Windows 7 managing WMIS Online Music Stores. Worked wif WMP vendors and content providers though on boarding. Managed internal processes and external vendor support for Microsoft's Online Print Wizard.
• Designed and deployed MS internal CD Metadata update tool. Provided infrastructure requirements for MS virtual machines (data center). Created tool to add/update metadata for Microsoft music metadata.
• Managed Vendor teh on-boarding process from initiation through delivery for 200+ Digital Media stores in Windows Media Player versions 10 and 11 for approximately 50 international markets.
• Managed Windows Error Reporting tools and services, managed relationships wif large ISV partnerships and created docs for training on WER Tools and Services.
• Managed new software development projects for major accounts including Smith & Wesson.
• Credited wif closing contracts and successfully generating revenue for start-up business.
• Lead website redesign for Smith & Wesson utilizing Vista.com’s Oracle based web site builder solution.
• Delivered custom applications leveraging ASP, CSS and XML wif MS SQL back end.
• Prototyped and developed data driven web applications including a custom UI for teh owner’s personal music library.
• Designed UI and created graphic artwork, implementation and enhancement of data driven touch screen UI applications for teh owner’s private use in estates, yachts and aircraft.