SUMMARY

• Certified Professional Scrum Master with around 8 years of experience in Information Technology with emphasis on Agile Scrum practices to create successful delivering teams.
• Certified - Professional Scrum Master (PSM I & II), Professional Agile Leader (PAL-I) & Professional Product Owner (PSPO-I)
• Served as Senior Business Analyst (BA) for Web Based and Client/Server Applications.
• Familiar with other Agile methodologies like Kanban, Extreme Programming (XP) & Lean Development.
• Experienced and Knowledgeable in industry domains like Manufacturing and Supply Chain, Mortgage, Retail Banking and Consumer Financial Services.
• Facilitated multiple/parallel product development scrum teams on collaboration, prioritization and continual team learning to ensure quality of team/solutions, better team accountability and visibility.
• Facilitated Scrum Ceremonies like Sprint Planning, Daily Scrums, Sprint Reviews and Sprint Retrospectives and managed these time boxed events successfully.
• Coached team members on Agile principles & Scrum Framework and provided guidance on best practices
• Supported Product Owners by helping to groom and maintain visible and transparent Product Backlog.
• Actively worked with Product Owner & Scrum Team on Product Backlog Items Management (like Grooming, Refining and Prioritization), Sprint Backlog and Release Planning.
• Empowered teams to self-organize and grow cross-functionally.
• Worked with Engineering Managers to identify cross-team dependencies & manage inter-team tasks for removal of impediments, clear obstacles impeding the team’s progress.
• Protected team from over commitment & outside distractions.
• Ensured proper transparency & visibility of Team metrics an KPI’s
• Quick leaner, experienced negotiator and effective facilitator to help teams evolve maturity.
• Excellent interpersonal and communication skills to establish and maintain collaborative work relationship at all levels.

TECHNICAL SKILLS

SDLC Methodologies: Agile Scrum, Waterfall, Waterfall-Agile Hybrid and Rational Unified Process (RUP)

Modeling Tools: Rational Requisite Pro, MS Visio, Mockup Screens, Lucid Charts.

Databases: MySQL, Oracle DB, MongoDB, PostgreSQL, MS Access.

BI Reporting Tools: Tableau, Qlik, MS Excel

Documentation Tools: Microsoft Office Suite, SharePoint

Project Management Tools: Microsoft Project Pro., Trello

Agile Management Tools: Agile JIRA, TFS, VersionOne, Rally

Defect Tracking Tools: Jira, Bugzilla

PROFESSIONAL EXPERIENCE

Confidential, TX

Scrum Master

Responsibilities:

• Worked with the scrum team in organizing and facilitating scrumceremonies (daily standups, sprint planning, sprint reviews, retrospectives) and organizing demos.
• Worked closely with Product Owners to create good user stories and ensured them to be ready before tasked.
• Used Jira & Rally extensively to maintain clear and concise product backlog.
• Helped team make decisions, foster & encourage self-organization and self-management within scrum team.
• Acted as a shield for development team from outside distractions and scope creep
• Understood, discussed & resolved team's impediments, obstacles and conflicts by facilitating face to face discussions instead of long email chains.
• Monitored and communicated team velocity, burn down charts and other relevant KPI’s & metrics to the management.
• Coached team in retrospection to improve on subsequent sprints and Definition of Done.
• Reviewed and maintained Jira Agile board and scrum artifacts for transparency and clear visibility to everyone.
• Monitored & communicated team performance using burndown chart, team velocity, defect density, capacity utilization, deliverance reliability and other data to measure & monitor daily progress against commitments.
• Continuously mentored and coached development team on agile practices, analyzed skill gaps and planned trainings.
• Assisting development team in preparing timely documentation using Wiki to maintain transparency and easy access for everyone.

Environment: Jira, Rally, Confluence, M.S Office Suite, MS SharePoint, MS Visio, Qlik, One Note.

Confidential

Sr. Business Analyst / Scrum Master

Responsibilities:

• Worked independently with Product Owners and Business functions to align technology solutions with business strategies.
• Gathered Requirements and elicited using techniques like document analysis, workshops, Interviews, surveys to detail and record the requirements and convert into user stories.
• Designed and developed Use Cases, Process flow diagrams, activity diagrams and sequence diagrams using MS Visio.
• Identified and documented business rules and mapped with business requirement and functional requirement.
• Collaborate with Product Owner and the Scrum team in meetings like backlog refinement, user story complexity estimation, cost and priority estimations.
• Coordinate with the team to plan the user story, Tasks, Test Cases, Dependencies, and Acceptance Criteria to track the sprint, scrum team’s work & generate reports using Rally.
• Served Team as a Scrum Master in facilitating Sprint ceremonies and the team communications
• Involved in performing UNIT TESTING at pre-preparation, Preparation, Staging, and Deployment of the code.
• Created a central location in SharePoint for all user guides, configuration guides and release notes.
• Design, establish and manage Confluence wiki instances, spaces and pages.
• Organized content into a logical flow and tailor language to target audience.
• Participated at test plan meetings, testing status meetings and defect analysis meetings. Created UAT test cases, executed UAT testing with business users and trained the users on the new systems.
• Collaborated with developers and QA testers for requirement status, requirement modifications and defect fixes.

Environment: AGILE Waterfall Hybrid Methodology, Jira, Rally, Confluence, Oracle SQL, Angular, Java, M.S Office Suite, MS SharePoint, MS Visio, Qlik, One Note.

Confidential, MN

Sr. Business Analyst

Responsibilities:

• Working with an Agile, Scrum methodology to ensure delivery of high-quality work with monthly iteration.
• Created Current process and future process flows.
• Involved in full project life cycle (from requirements gathering to implementation phase).
• Implemented an assessment process that identified gaps, risks and disconnects and lead process-reengineering efforts with the business units.
• Formulated requirements into Automated Underwriting compatible ILOG rules
• Worked with the Credit Rules Engine team to discuss the Credit Rules impact on the Eligibility Rules
• Helped in translating the requirements in change requests to developers and quality assurance teams.
• Analyze methods to reduce risk in current business processes to determine new requirements by use of automation.
• Performed GAP analysis to identify existing system interfaces and web services.
• Analyzed business requirements and documented functional requirements, system requirements and effectively communicated with business and IT teams.
• Created business use case, functional (FRS) and technical specifications.
• Performed pipeline loan impact analysis and documented solution to handle pipeline loans.
• Assisted QA and UAT teams in gathering test data and created sample test loans for UAT.

Environment: Agile-Waterfall Hybrid Methodology, MS Excel, MS Word, MS Visio, MS Access, ILOG, SharePoint, JIRA.

Confidential, NY

Business Analyst

Responsibilities:

• Developed Business Requirements document (BRD) and maintained requirements using Rational ClearQuest.
• Assisted in Creating Solutions proposal and delivered to business to get signoff.
• Performed requirement analysis including data analysis and gap analysis.
• Created and maintained requirement traceability matrix, end-to-end data mapping and data conversion spreadsheet
• Conducted Joint Application Development (JAD) sessions with Subject Matter Experts (SMEs) and Brainstorming sessions with the technical teams to understand scope and technical feasibilities and time frame required to complete deliverables.
• Maintained and reviewed business requirements, functional specifications, project schedules, documentation, test scenarios and test plans.
• Involved in Logical & Physical database design using Erwin.
• Created Business process models, data flow diagrams and data mapping documents (from Source to stage and stage to Target) indicating the source tables, columns, data types, transformations required and business rules to be applied.
• Created design documents for table structures and data storage and prepared documents for the ETL (Extract, Transformation & Load) strategy to populate the Data Warehouse from the various source systems.
• Involved in System testing and User acceptance testing (UAT).
• Analyzed reporting requirements and assisted the development team to develop the logics for getting the data to generate the reports as per business requirement

Environment: M.S Office Suite, Erwin, Teradata, MS SQL, MS Visio, MS SharePoint, Cognos, IBM Rational ClearQuest, HP Quality center.

Confidential, TX

Business Analyst

Responsibilities:

• Conducted gap analysis to help anticipate future needs and opportunities for process improvements driven by technology.
• Conducted requirements gathering sessions with Subject Matter Experts (SMEs) technical teams and external clients to document needs and requirements.
• Provided strong contribution to business leads for implementation of new IT capabilities and introduce process changes in the organization.
• Promoted more widespread and consistent use of ERP/Financial systems architecture in relation to production planning and inventory management
• Helped in developing business cases and condense complex business processes into clear and actionable user stories/ requirements with acceptance criteria.
• Facilitated in translating requirements into well-defined process flows, user stories, epics, business specifications and roadmaps to drive value to the business.
• Provided Technology teams with clear documentation of business requirements to support them in the design and build of technology solutions.
• Effectively overseen and managed testing process for completed development stories / features
• Facilitated the creation and agreements between Business, Digital and PMO teams by utilizing Agile processes ensure delivery of solutions with clearly defined and agreed upon expectations.

Environment: M.S Office Suite, M.S Project, M.S PowerPoint, MS Visio, MS SharePoint, Oracle E-Business Suite, Draw IO.

Confidential

Sr. Manager - Business Operations

Responsibilities:

• Managed High Value Business Accounts in Automobile & Farm Parts Division.
• Played Integral role in identifying and transitioning work to outsourced vendors to reduce manufacturing costs by 23%.
• Worked as SME / primary contributor at the planning phase of new & expansion projects in operations.
• Successfully upgraded implementation of new ERP solutions and integration with existing in-house CRM application.
• Streamlined policies & procedures to cut down waste and improve operational production by 15%.
• Increased profit margins by up to 15% by successfully negotiating development costs with vendors and suppliers.
• Realized a 19% improvement of effectiveness through improved scheduling and deploying QA gateways
• Established systems that reduced inventory by 27%.
• Worked to upgrade working standards to get the company certified with ISO 9001:2008, ISO/TS 16949:2002 QA certifications.