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Sr. Program Manager / Product Owner Resume

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Edison, NJ

SUMMARY

  • Entrepreneurial thought leader offering 22+ years’ leadership experience pioneering IT solutions for complex business pain points.
  • Known as an expert at bridging the divide between highly technical development teams and profit - oriented business owners to successfully streamline operations and drive sustainable growth.
  • Aggressive strategist and patient mentor adept at rallying cross-functional team talents around core mission.
  • Highly praised for skills at forging lasting business partnerships at the C-suite and Boardroom level.

AREAS OF EXPERTISE

  • Agile Development
  • Digital Engagement Solutions
  • Long-range Strategy Planning
  • Solution Discovery
  • Thought Leadership
  • IT Program Management
  • Fact Based Decision making
  • Development Life Cycle- SDLC
  • Technical Resource Allocation
  • Cross Functional Leadership
  • Relationship Management
  • Diversity Leadership
  • Innovation Leader
  • Emotional Intelligence
  • Technical Product Roadmap
  • Matrixed Team Leadership
  • Key Stakeholder Engagement
  • Policy Development
  • Portfolio Management
  • IT Strategy Development
  • Solutions Architect

PROFESSIONAL EXPERIENCE

Confidential, Edison, NJ

Sr. Program Manager / Product Owner

Responsibilities:

  • As the program manager/product owner responsible for leading the Development, Product Roadmap, Project Management, UX/UI teams, and training.
  • Rolling out SaaS application to customer(s)
  • Manage multiple work streams across multiple organizations
  • SasS Platform powered by Marklogic®, AWS®, Node.js, and Angular for both Mobile and Web interfaces
  • Conduct daily stand-up meetings using an Agile development methodology.
  • Meet with potential customers to both sell and understand customer requirements.
  • Examples meeting with NGO’s, lobbyist, business leaders and State officials to drive awareness of the new product.
  • Support Company CEO securing buy-in from State and Counties representatives.
  • Provide potential customer demo and presales activities.
  • Organized project quickly and now preparing for initial launch.
  • Managing and hiring project resources and staffing (35+ team members)
  • Lead product management and conduct research for system and guide UX teams

Confidential, Iselin, NJ

DIRECTOR

Responsibilities:

  • Rallied team to launch online portal Ansellguardianpartner.com in <6 months expanding knowledge base to 2K distribution partners, internal customer service teams, and customers within 1st year.
  • Helped secure $300M+ in additional customer revenue with +3% boost in margins, by marshalling innovative thought and leading the invention of pioneering cloud-based value proposition tool.
  • Assembled support team of 8 to sustain new service organization, enabling consistent support for growing client base of 3K+ enterprise assessments and 16K+ individual chemical assessments and counting.
  • Strategic leader in the Program Management, Delivery of Strategy, Product Roadmaps, Planning and Execution of application development, Innovation and recommendations to CIO and VP of Sales Excellence; Provided C-Level communiques regarding product delivery and strategy.
  • Produced 2 AI prototypes employing natural language processing and machine learning -
  • Whiz.ai - Leveraged existing system to automatically recommend products for specific chemicals.
  • Peltarion - Simulated internal recommendation habits using keyword algorithms for product suggestions.
  • Developed sales messaging and technical training, rolled out to industrial sales teams in 250 people across 15 countries.
  • Advanced thought leadership as 1st male member of North American Woman Leadership Forum and as member of Innovation Awards Committee.
  • Coached team to 4 Innovation Awards and to finalist spot at 10th Annual Media Excellence Awards.

Confidential, Red Bank, NJ

SR. MANAGER

Responsibilities:

  • Promoted to lead the Program Management of Ansell Guardian® Leading software development and develop proficiencies using the methodology and sales messaging.
  • Served on steering committee to spin off special project group as separate organization.
  • Boosted margins 5%, propelled retention rates to 95%, catapulted assessments 225%, and doubled employee adoption of value proposition system, riding along on 50+ sales calls for 1:1 mentoring.
  • Contributed to $26M sales growth developing training program improving proficiency with new tool.

Confidential, Red Bank, NJ

IT BUSINESS ANALYST

Responsibilities:

  • Decreased rework 60% by designing and implementing new contract system, improving accuracy.
  • Enhanced global CRM systems used by 150 end users across 3 regions, increasing availability and speed.
  • Led team of 3 completing comparative analyses of HR modules on Oracle.

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