Sr. Program Manager / Product Owner Resume
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Edison, NJ
SUMMARY
- Entrepreneurial thought leader offering 22+ years’ leadership experience pioneering IT solutions for complex business pain points.
- Known as an expert at bridging the divide between highly technical development teams and profit - oriented business owners to successfully streamline operations and drive sustainable growth.
- Aggressive strategist and patient mentor adept at rallying cross-functional team talents around core mission.
- Highly praised for skills at forging lasting business partnerships at the C-suite and Boardroom level.
AREAS OF EXPERTISE
- Agile Development
- Digital Engagement Solutions
- Long-range Strategy Planning
- Solution Discovery
- Thought Leadership
- IT Program Management
- Fact Based Decision making
- Development Life Cycle- SDLC
- Technical Resource Allocation
- Cross Functional Leadership
- Relationship Management
- Diversity Leadership
- Innovation Leader
- Emotional Intelligence
- Technical Product Roadmap
- Matrixed Team Leadership
- Key Stakeholder Engagement
- Policy Development
- Portfolio Management
- IT Strategy Development
- Solutions Architect
PROFESSIONAL EXPERIENCE
Confidential, Edison, NJ
Sr. Program Manager / Product Owner
Responsibilities:
- As the program manager/product owner responsible for leading the Development, Product Roadmap, Project Management, UX/UI teams, and training.
- Rolling out SaaS application to customer(s)
- Manage multiple work streams across multiple organizations
- SasS Platform powered by Marklogic®, AWS®, Node.js, and Angular for both Mobile and Web interfaces
- Conduct daily stand-up meetings using an Agile development methodology.
- Meet with potential customers to both sell and understand customer requirements.
- Examples meeting with NGO’s, lobbyist, business leaders and State officials to drive awareness of the new product.
- Support Company CEO securing buy-in from State and Counties representatives.
- Provide potential customer demo and presales activities.
- Organized project quickly and now preparing for initial launch.
- Managing and hiring project resources and staffing (35+ team members)
- Lead product management and conduct research for system and guide UX teams
Confidential, Iselin, NJ
DIRECTOR
Responsibilities:
- Rallied team to launch online portal Ansellguardianpartner.com in <6 months expanding knowledge base to 2K distribution partners, internal customer service teams, and customers within 1st year.
- Helped secure $300M+ in additional customer revenue with +3% boost in margins, by marshalling innovative thought and leading the invention of pioneering cloud-based value proposition tool.
- Assembled support team of 8 to sustain new service organization, enabling consistent support for growing client base of 3K+ enterprise assessments and 16K+ individual chemical assessments and counting.
- Strategic leader in the Program Management, Delivery of Strategy, Product Roadmaps, Planning and Execution of application development, Innovation and recommendations to CIO and VP of Sales Excellence; Provided C-Level communiques regarding product delivery and strategy.
- Produced 2 AI prototypes employing natural language processing and machine learning -
- Whiz.ai - Leveraged existing system to automatically recommend products for specific chemicals.
- Peltarion - Simulated internal recommendation habits using keyword algorithms for product suggestions.
- Developed sales messaging and technical training, rolled out to industrial sales teams in 250 people across 15 countries.
- Advanced thought leadership as 1st male member of North American Woman Leadership Forum and as member of Innovation Awards Committee.
- Coached team to 4 Innovation Awards and to finalist spot at 10th Annual Media Excellence Awards.
Confidential, Red Bank, NJ
SR. MANAGER
Responsibilities:
- Promoted to lead the Program Management of Ansell Guardian® Leading software development and develop proficiencies using the methodology and sales messaging.
- Served on steering committee to spin off special project group as separate organization.
- Boosted margins 5%, propelled retention rates to 95%, catapulted assessments 225%, and doubled employee adoption of value proposition system, riding along on 50+ sales calls for 1:1 mentoring.
- Contributed to $26M sales growth developing training program improving proficiency with new tool.
Confidential, Red Bank, NJ
IT BUSINESS ANALYST
Responsibilities:
- Decreased rework 60% by designing and implementing new contract system, improving accuracy.
- Enhanced global CRM systems used by 150 end users across 3 regions, increasing availability and speed.
- Led team of 3 completing comparative analyses of HR modules on Oracle.
