Infrastructure Project Manager Resume

SUMMARY

Extensive experience inProject Management, Service Management, Systems Administration, Networks, Data Center (IT and Facility), Data Center Management and Operations, Customer Engagement and IT Consultancy in comprehensive Infrastructure and software turnkey solutions - based environments, with deliveries across various business domains such as Enterprise,Health Services, Government and Telecom.
Business strategist;plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
An excellent communicator;leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams. Expert in agile and waterfall project management methodologies, ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.

TECHNICAL SKILLS

Cisco Switches, Cisco Security (NAC)(SINE)/ Juniper, Blue Coat, HPe, Arista, Nokia, Huawei.
Network Monitoring tools (SolarWinds, NetFlow)
HP OpenView, HpSM
HPe, Dell-Emc, IBM, and Sun Microsystems, Teradata,
VMware, Oracle RAC, SAP, Remedy, ERP, CRM
Data Center Facilities, IVR, Call Center and IPCC Solutions
Data Storage and Backup
Virtual and Cloud Solutions, NFV/DSN

PROFESSIONAL EXPERIENCE

Infrastructure Project Manager

Confidential

Responsibilities:

Location selection and requirements assessment for the Data Center and DR facilities to accommodate the newly launched services IT infrastructure.
Select, assign, support and manage the technical infrastructure and application 30+ team members. (Network Design, UCC & Security), Hardware, DB, Storage & Backup.
Manage project scope and manage project changes through the change management process
Provide performance review input and development recommendations for team members
Generate metrics and provide regular briefings and dashboards to senior management on the performance of the ongoing infrastructure projects, project risk analysis, status, and requirements.
Work with customers and technical resources to develop project plans, detailing work break down structures and identify critical path
Knowledge of project management tools, such as project charter, work breakdown structure, performance metrics
Manage process improvement initiatives assessing current and future state solutions contributing to improving the success of the project portfolio lead communication sessions with executive leadership to provide

Infrastructure Project Manager

Confidential

Responsibilities:

Manage Project lifecycle, scope, budget and execution plans, involving all relevant stakeholders and ensuring technical feasibility.
Analyze best solutions in close collaborations with the SME’s and technical teams.
Develop a detailed project plan to monitor and track project deliverables progress.
Lead and direct Data Center and DR Buildup Plans and Design Requirements from ground up.
Manage internal resources, Stakeholders and third-party vendors for a seamless execution of project deliverables.
Manage the delivery of Campus and Core Networks, HLD, LLD, Security designs and approvals, Including MPLS connectivity to all ZAIN BCDR., CISCO UCC and IPCC Requirements.
Manage the delivery of all storage and Virtualization solutions. EMC, IBM, HP, VMware & Oracle RAC
Data Center design and implementation. Power distribution, cooling system requirements, Rack Layout, Fire Control and Security. Data Center Operation and Management procedures
Create and maintain comprehensive project documentation and Communication Plans.
Perform a detailed RAID management list to minimize project risks.
Manage the software development life cycle (SDLC) for any software related projects.
Measure project performance using appropriate tools and techniques.
Report and escalate to management as needed.

Confidential

Information Systems Manager

Responsibilities:

Led and directed the implementation of the Electronic Insurance Claims System for several medical practices, medical laps and a surgical center
Familiarity with Medicare/Medicaid claims process.
Actively maintain and ensure up-to-date applicable state and Federal laws and regulations compliance (HIPAA, OSHA, HITECH, OIG)
Managing and growing business more efficiently and cost-effectively through reducing operational costs.

Confidential, Plano, TX

Field Service Engineer / Client Partner

Responsibilities:

Engage Unified Communications / Voice Engineering team as necessary for trouble escalation and project management
Resolve telecom issues, receive telecom orders and provide customer support
Train first level support on repairs and troubleshooting, and provide training documentation to internal support and end-users
Responsible for the management of traditional voice circuits, including PRI’s, T1’s, analog trunks, and SIP trunks