SUMMARY

• Over 25 years IT Consulting experience leading & managing ERP assessment and selection project
• Proven history leading and managing ERP Human Capital Management (HCM)/Finance/Supply Chain (Workday and Oracle/PeopleSoft) implementation and update projects, HR Strategy and Transformation, Program & Project Management (PMO), Change Management (Prosci ADKAR) (CMO), building and leading Consulting practice and Center of Excellence (COE)
• Over 13 years leading and managing Workday ERP deployment and Application Management Services (AMS) projects
• Expertise establishing & sustaining PMO and CMO offices (Enterprise and Organizational), and engaging senior leadership and business partners to define the PMO/CMO mission, vision, goals, operating and governance models
• Leading business development initiatives and managing sales cycle through transition to delivery team (includes managing Solution teams, presenting at Orals, achieving sales targets, etc.)
• Expertise leading and managing portfolio and program management, project planning, procurement, contract management, resource management, risk management, contingency planning, change control, issues management, budget control, business development and sales cycles
• Expertise developing and leading the implementation of the HCM strategic roadmap for Workday (WD), HR Strategy & Transformation roadmaps, as well as Global Talent Management programs
• Proven success building and managing professional partnerships and relationships, establishing high customer satisfaction, as well as portfolio of referential clients (C - suite, project teams, third party partners and vendors, as well as key stakeholders)

AREAS OF EXPERTISE

• Change Management (CMO)
• Prosci ADKAR
• Strategic Planning and Leadership
• Stakeholder Management
• Communications
• Sponsor Roadmap
• Coaching, Training & Mentoring
• Resistance Management
• Public Speaking
• HR Strategy and Transformation
• Client Account Management & Relationships (CxO)
• Business Process Transformation & Redesign
• Talent Management Strategy
• Leading and Coaching
• Managing Diverse and Global Teams
• Workday ERP Implementations (HCM, Finance and Supply Chain)
• Program & Project Management (PMO)
• Governance Models
• Financial Management
• SaaS Sales & Delivery
• Business Development and Revenue Goals/Growth
• Policy Administration
• Global Deployments

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Leading ERP assessment and selection projects
• Leading and managing Workday implementation and Change Management & Transformation projects across Higher Education & Healthcare
• Leading and managing the full deployment lifecycle of Workday ERP (HCM, Finance, and Supply Chain) implementation projects and leveraging the Workday Deployment Methodology (Plan, Architect, Configure & Prototype, Test, Deploy, Hypercare, and AMS - Post Production Support Stages)
• Establishing and managing the Tenant Management strategy and participating in Delivery Assurance (DA) reviews
• Managing sound project management activities, including the project budget, financial reporting, status reports, iMeet Central (collaboration site), risk management, resource management, etc.
• Establishing highly effective working relationships with key stakeholders, including the Executive Steering Committee, Sponsors, Implementation Partner, core Team members, End-Users, Third party vendors, etc.
• Building high-performing project teams across Functional, Technical, and Change Management workstreams
• Exemplifying sound leadership mentoring, coaching, and advising core project team members

Confidential

Impact Advisors

Responsibilities:

• Leading and managing Software assessment and selection
• Leading and managing Workday implementation and Change Management & Transformation projects across multiple Healthcare industries
• Leading and managing the full deployment lifecycle of Workday ERP (HCM, Finance, and Supply Chain) implementation projects and leveraging the Workday Deployment Methodology (Plan, Architect, Configure & Prototype, Test, Deploy, Hypercare, and AMS - Post Production Support Stages)
• Managing Consultant engagement on client projects and ensuring knowledge and core competencies are aligned with Workday Update requirements & compliance
• Strategizing and building the ERP Practice and establishing the Workday Certified Partner credentials
• Leading strategy engagements including assessments and meetings, developing deliverables, providing guidance and direction to key Strategy team members, and delivering trusted business advisory services to current and prospect clients
• Partnering with Senior Executives to understand organizational perspectives and recommend best-fit methods to align Workday with business strategies, improve operations and performance, and optimize roles and responsibilities
• Establishing transformation programs for Senior Executives to implement the Workday strategy, business initiatives, and organizational changes needed to gain leadership alignment, enable change leadership, promote stakeholder and employee engagement
• Leading business development opportunities and working collaboratively with sales teams, including Workday, to understand the needs of prospective client and developing proposals, responding to RFP’s, presenting at Orals, as well as managing Sales to Delivery activities

Senior Program & Project Manager

Confidential

Responsibilities:

• Leading and managing global Workday implementation and Change Management & Transformation projects across multiple industries (Healthcare, Life Sciences, and Academics & Education)
• Leading and managing the full deployment lifecycle of Workday ERP (HCM, Finance, and Supply Chain) implementation projects and leveraging the Workday Deployment Methodology (Plan, Architect, Configure & Prototype, Test, Deploy, Hypercare, and AMS - Post Production Support Stages)
• Developing and leading the implementation of the HCM strategic roadmap for Workday (WD) HCM (Recruiting, Onboarding, core HR, Compensation, Benefits, Talent Management, Performance Management, Absence Management, Time Tracking, Payroll, Integrations, Reports & Analytics, and Security)
• Developing and leading the implementation of the Change Management and HR Transformation roadmap; and managing the people side of change by executing Prosci-ADKAR methodology (Communications, Sponsor Roadmap, Stakeholder Management, Change Champion, Change Impact Assessment, Coaching, Resistance Management, Training, Business Readiness, and overall Governance)
• Expertise developing and implementing strategic HCM Transformation roadmaps and Global Talent Management programs
• Developing organizational business processes (BP) and BP redesign to increase efficiency, as well as business and system optimization
• Aligning HR policies with ERP solutions
• Developing and implementing the strategy and plan for software assessment and selection; WD deployment, application management services (AMS) post production support
• Executing sound project management activities (managing the SOW, project financials, budget and forecast, resource management, benefits realization, risks, action items, issues, decisions, timeline, etc.)
• Building the PMO and CMO practice and establishing deployment methodologies, tools, template, assets and offerings to support sales and delivery
• Establishing meeting cadence with Steering Committee and Executive Leaders; as well as presenting and communicating the health and status of the program
• Establishing highly effective and efficient professional business relationships with project executives, sponsors and key decision-makers as a trusted advisor, partner, and full transparency

Director Workday Practice Leader

Confidential

Responsibilities:

• Leading and managing global Workday implementation, AMS, and Change Management & Transformation projects across multiple industries (Healthcare, Life Sciences, and Pharmaceuticals)
• Leading business development initiatives and managing sales cycle through transition to delivery team (includes managing Solution teams, presenting at Orals, achieving sales targets, etc.)
• Leading and building the Workday practice and establishing high performing global teams
• Leading and managing global Workday implementation and Change Management teams
• Leading and managing the full deployment lifecycle of Workday ERP (HCM, Finance, and Supply Chain) implementation projects and leveraging the Workday Deployment Methodology (Plan, Architect, Configure & Prototype, Test, Deploy, Hypercare, and AMS - Post Production Support Stages)
• Developing and leading the implementation of the HCM strategic roadmap for Workday (WD) HCM (Recruiting, Onboarding, core HR, Compensation, Benefits, Talent Management, Performance Management, Absence Management, Time Tracking, Payroll, Integrations, Reports & Analytics, and Security)
• Developing organizational business processes (BP) and BP redesign to increase efficiency, as well as business and system optimization
• Aligning HR policies with ERP solutions
• Developing and implementing the strategy and plan for software assessment and selection; WD deployment, application management services (AMS) post production support leveraging the Workday deployment methodology
• Executing sound project management activities (managing the SOW, project financials, budget and forecast, resource management, benefits realization, risks, action items, issues, decisions, timeline, etc.)
• Developing and leading the implementation of the Change Management and HR Transformation roadmap; and managing the people side of change by executing Prosci-ADKAR methodology (Communications, Sponsor Roadmap, Stakeholder Management, Change Champion, Change Impact Assessment, Coaching, Resistance Management, Training, Business Readiness, and overall Governance)
• Building the PMO and CMO practice and establishing deployment methodologies, tools, template, assets and offerings to support sales and delivery
• Establishing meeting cadence with Steering Committee and Executive Leaders; as well as presenting and communicating the health and status of the program
• Establishing highly effective and efficient professional business relationships with project executives, sponsors and key decision-makers as a trusted advisor, partner, and full transparency
• Leading business development initiatives and managing sales cycle through transition to delivery team; responsible for $1.8 mil sales of AMS services and offerings to prospect and current clients
• Managing internal direct reports, planning resource staffing, development, succession, and growth opportunities, mentoring & coaching, executing annual performance evaluations, and 360 feedback

Senior Solutions Manager

Confidential

Responsibilities:

• Leading and managing global Workday ERP implementation, AMS, and Change Management projects across multiple industries (Healthcare, Life Sciences, Pharmaceutical, Financials, Cloud SaaS, Social Media, and HVAC & Equipment, and other industries)
• Developing and implementing the strategy and plan for WD deployment, hypercare and application management services (AMS) post production support.
• Managing the functional and technical teams working on Workday (Recruiting, Onboarding, core HR, Compensation, Benefits, Talent Management, Performance Management, Absence Management, Time Tracking, Payroll, Integrations, Reports & Analytics, and Security)
• Managing and leading high performing functional and technical global (onshore/offshore) teams
• Leading business development initiatives and managing sales cycle through transition to delivery team; responsible for generating $2.3 million sales of AMS services and managing 65K hours of staff engagement during year one and 110K hours year two
• Developing and leading the implementation of the Change Management roadmap; and managing the people side of change by executing Prosci-ADKAR methodology (Communications, Sponsor Roadmap, Stakeholder Management, Change Champion, Change Impact Assessment, Coaching, Resistance Management, Training, Business Readiness, and overall Governance)
• Developing organizational business processes (BP) and BP redesign to increase efficiency, as well as business and system optimization
• Aligning HR policies with ERP solution
• Establishing production support cadence, AMS governance model, Service Delivery Model, tier level support, service level agreements (SLAs), Help Desk ticket management solution, incident reporting and resolution, support roles and responsibilities
• Developing strategic roadmap implementing additional Workday features and functions, optimization projects, and Workday Update processes and procedures
• Managing business special events such as Benefits Open Enrollment, Total Compensation cycle, Annual Performance Reviews, etc.
• Presenting and facilitating Executive Steering Committee meetings and other meeting cadence

Senior Manager

Confidential

Responsibilities:

• Leading and managing the global Workday implementation (Retail, Financial, Document Management, Healthcare, etc.)
• Leading and managing client engagements across industries and multiple geographic locations
• Participating on business development teams; presenting solutions to prospective and existing clients, and managing sales to delivery teams
• Establishing the PMO governance structure and foundation for successfully managing all aspects of the project, including tenant management, Partner Scorecard, project plans, schedules with milestones and key deliverables, defining key roles, responsibilities, and reporting procedures
• Managing the project using the Workday Deployment methodology. Presenting and facilitating Executive Steering Committee meetings and other meeting cadence. Establishing hypercare and post production support processes and assets. Managing and leading high performing functional and technical global (onshore/offshore) teams
• Developing and leading the implementation of the strategic roadmap for Workday (WD) HCM (Recruiting, Onboarding, core HR, Compensation, Benefits, Talent Management, Performance Management, Absence Management, Time Tracking, Payroll, Integrations, Reports & Analytics, and Security)

Senior Manager

Confidential

Responsibilities:

• Leading and managing global Workday implementation (Healthcare)
• Developing and leading the implementation of the strategic roadmap for Workday (WD) HCM (core HR, Compensation, Benefits, Integrations, Reports & Analytics, and Security)
• Leading business development initiatives and managing sales cycle through transition to delivery team
• Developing and implementing the strategy and plan for WD deployment, hypercare and application management services (AMS) post production support leveraging the Workday deployment methodology
• Leading and managing the Workday implementation project for Healthcare organization
• Establishing the PMO governance structure and foundation for successfully managing all aspects of the project, including tenant management, Partner Scorecard, project plans, schedules with milestones and key deliverables, defining key roles, responsibilities, and reporting procedures
• Developing and leading the freeze period & data catch-up transactions and validation, establishing command center with defined roles and responsibilities, establishing end-user support center & frequently asked questions and answers, tier level support, Help Desk ticket management processes, procedures, and logistics
• Effectively managing and coaching the project sponsors and other key stakeholders throughout the engagement
• Educating, training, and preparing the client resources (NSCs, Program Manager, Release Manager, Business Process owners, and others) for roles and responsibilities to support Workday and overall business readiness once in production
• Preparing key resources and readiness for the next Workday Update
• Presenting and facilitating Executive Steering Committee meetings and other meeting cadence
• Executing sound project management activities (managing the SOW, project financials, budget and forecast, resource management, benefits realization, risks, action items, issues, decisions, timeline, etc.)

Senior Project Manager

Confidential

Responsibilities:

• Leading and managing the Workday implementation project for Software company
• Developing and leading the implementation of the strategic roadmap for Workday (WD) HCM (core HR, Compensation, Benefits, Integrations, Reports & Analytics, and Security)
• Developing and implementing the strategy and plan for WD deployment, hypercare and application management services (AMS) post production support leveraging the Workday deployment methodology
• Effectively managing and coaching the project sponsors and other key stakeholders throughout the engagement
• Educating, training, and preparing the client resources (NSCs, Program Manager, Release Manager, Business Process owners, and others) for roles and responsibilities to support Workday and overall business readiness once in production
• Preparing key resources and readiness for the next Workday Update
• Presenting and facilitating Executive Steering Committee meetings and other meeting cadence
• Executing sound project management activities (managing the SOW, project financials, budget and forecast, resource management, benefits realization, risks, action items, issues, decisions, timeline, etc.)

Senior Manager

Confidential

Responsibilities:

• Leading and managing the PeopleSoft HCM ERP solutions projects for both private and public section organizations
• Leading business development initiatives and managing sales cycle through transition to delivery team; responsible for generating $4.2 million sales of PeopleSoft HCM engagements
• Presenting and facilitating Executive Steering Committee meetings and other meeting cadence
• Establishing highly effective and efficient professional business relationships with project executives, sponsors and key decision-makers as a trusted advisor, partner, and full transparency
• Executing sound project management activities (managing the SOW, project financials, budget and forecast, resource management, benefits realization, risks, action items, issues, decisions, timeline, etc.)
• Effectively managing and coaching the project sponsors and other key stakeholders throughout the engagement
• Managing internal direct reports, planning resource staffing, development, succession, and growth opportunities, mentoring & coaching, executing annual performance evaluations, and 360 feedback