SUMMARY

• Accomplished results - driven IT Thought Leader with 17 years’ experience in all aspects of Project management, Product management, Business strategy, Global customer relationship & delivery as Program / Project Manager, Product Owner, Scrum Master (CSM) and Certified SAFe Agilist (SA).
• Hands-on manager with proven ability to direct and improve product & program roadmaps, improving customer base, reducing defects and driving continuous process improvements. Able to lead and motivate matrix global cross functional teams.
• Capable to implement and improve agile, scaled Agile and lean operational procedures in complex multi-national, geographically dispersed programs.
• Worked on implementing DevOps and Cloud Technologies’ based business transformation
• Mentored and coached Agile teams to ensure their adoption and successful use of Agile@American practices.
• Customer focused, self-motivated, team player with good analytical, business and technical acumen. Experience in problem-solving with a positive attitude. Always willing to learn new technologies and business domains.
• Excellent interpersonal and communication skills.

TECHNICAL SKILLS

• Program / Project Management, Scrum Processes, Agile Coach, Process Automation
• Client relationship Management, Business Process Management, Product Management (PO), Business Analysis, Customer Satisfaction
• Manage project scope, budget, project burn charts, presentations to IT/Business, agile ceremonies, backlog grooming, and retrospective sessions
• Project Plans, QA processes, Project Reporting & Data Warehousing.
• Implement Sabre, Agile methodology using Rally and Planview tools, and implement DevOps goals & principles
• Used MS Office tools like PowerPoint, Word, Excel (with macros).
• Source code repository / Configuration Management tools like TFS and GHE
• Facilitate project meetings (all Agile meetings - Discovery Sessions, Iteration 0, Iteration Planning, Demo & Retrospective, Daily Stand-up, Backlog Grooming); complete project tracking/analysis reports
• Developed Test case metrics, work effort estimations, iteration planning, project timelines and resource allocation/ management using Plan View, Rally & JIRA. Proficiency in utilizing MS Office Suite, Slack & HP ALM.
• Angular, Jasmine and DevOps tools like Splunk, New Relic, Jenkins etc. and IBM Bluemix.
• Experienced in integration and automation testing using Fitnesse, QTP, and SQL with good knowledge of Java.
• Angular, Confluence & Jenkins

PROFESSIONAL EXPERIENCE

VICE PRESIDENT - SOFTWARE ENGINEERING

Confidential

Responsibilities:

• Working with multiple internal and external stakeholders to develop product roadmap and schedule product releases
• Work with the Product and Program owners in prioritizing and aligning the product features to the stakeholders’ requirements and releases.
• Working with global teams in supporting the platforms.
• Responsible for driving bug fixing and enhancements and in facilitating onboarding of new customers.

Product Owner and Scrum Master

VICE PRESIDENT

Responsibilities:

• End to end accountability for creating product vision, managing product backlog and managing scrum ceremonies.
• Working with business stakeholders to develop and manage the roadmap and product growth strategies.
• Planning releases and adding new features and product enhancements so that all teams using Angular can leverage these libraries.
• Project Status, Milestone and Release reporting to all stakeholders and management.
• Reporting for Senior Management, Documentation of process maps on Confluence and presentations.

PROJECT MANAGER/ SCRUM MASTER

Confidential

Responsibilities:

• Advantage Redesign - Upgrades with companions, Advantage Redesign - your activity enhancements, Advantage Re-design - Upgrades on Award Reservations, Booking Path Payment Page Redesign, Earn Calculator, Single Frequent Flyer program - Reciprocal Upgrades (as part of merger of US Airways and American), Autonomy project.
• On all the projects, I added a lot of value by taking on multiple roles as Scrum Master (CSM), Product Owner, Business Analyst, SME and Agile coach using business acumen and strategies, leveraging Sabre knowledge in guiding the team wherever applicable.
• Played a key part in the team to implement Scaled Agile (SAFe guidelines) at American.
• Confidential projects: For all these major Advantage Redesign programs, worked with cross functional teams, business and channels like AA.Com, SSM, and Mobile Apps.

PROJECT MANAGER

Confidential

Responsibilities:

• Lead/manage multi-site matrix teams (Onsite and Offshore teams) across US, China and India - for multiple projects in the Fidelity Messaging Platforms (FMP) functional area in the Personal and Workplace Investments (PWI) division of Fidelity Market Research (FMR).
• Developed Project Plans and Strategies for all Fidelity Messaging Platform (FMP) IT projects.
• Designed and developed Functional Decomposition diagram / Process Flow diagrams for FMP projects including testing on mobile applications.
• Lead the Campaign migration from 6.4 to 8.5 Unica Campaigns across diverse FMP projects.

BA & QA LEAD

Confidential

Responsibilities:

• Worked on IT projects with Confidential, Fort Worth, on testing the enhancements, new feature developments using Agile and Waterfall methodologies.
• Worked on various assignments/projects related to AA.com.
• Responsible for test case / testing based work effort estimations, timelines and team / resource management.
• Part of the matrix team to review the client applications for initiation into the Automation using QTP.
• Simultaneously managed two projects: Merchandising Seats - Multiple price points & International Trip Insurance Other projects worked on: Visual Re-design (VRD), Wi-Fi and Mileage Multiplier.

SR. QUALITY ANALYST

Confidential

Responsibilities:

• I was involved in this Case-View Project - in manual testing of intranet web-based system for tracking teen pregnancy.
• As a member of scrum development team my role involved in iterative testing cycle.
• Played a key role in all the phases of development life cycle with successful deployment including the role of BA.