SUMMARY

• Experienced Portfolio, Program and Project Manager, certified as a PMP, Agile Professional and Scrum Master & Scrum Product Owner, possessing significant PMO Leadership and transformation related experiences.
• Over teh past 30+ years me has utilized Waterfall as well as Prototyping/Agile/Scrum/Kanban Product Delivery Life Cycle processes to deliver well over 50 significant projects related to: Systems Development, Software implementations, Hardware and Infrastructure, Migrations, Automation, Robotics/Scripting, Redesigns and Modernizations, Process Improvement, System Conversions, Executive Information Systems, Statistical Information Systems, ROI Analysis, Governance, Performance Planning/Analysis, Scheduling, Vendor Management, Outsourced & Offshore Management, Resource Management, Mergers & Acquisitions, Accounting, Billing, Credit/Collections, Human Resources, Construction and Data Centers.
• Ability to take ownership of programs and projects, to define, organize, track and communicate project statuses so stakeholders are kept informed, objectives are met, and items do not fall through teh cracks.
• Ability to work wif individuals and local - to-virtual teams in a manner which gains cooperation among diverse sets of stakeholders to realize beneficial goals and objectives (e.g., provide value, eliminate waste).
• Organization and time management skills, at a level of pride in work, dat systematically and consistently meets deadlines while providing high levels of performance delivery and quality.
• Ability to navigate through difficulties and roadblocks, working as a synergized and dynamic team, to identify and meet evolving requirements—while keeping on task—to achieve client targets/value.

PROFESSIONAL EXPERIENCE

Confidential, Waltham, MA

Lead Project Development Manager/Program Manager

Responsibilities:

• Project Lead for teh implementation and tracking of Automated Billing processes/systems ensuring timely and accurate billing to meet teh company’s NY, RI & MA Independent Generation/Net Metering initiatives
• Complex Capital Delivery Project Lead wifin Project Delivery & Estimating Group - Upstate, NY
• 6 Transmission Line, Remote Ends & Substation Interconnection projects wif neighboring utilities
• 3 Substation Rebuilds of aged facilities (100+ year old Southern Niagara Falls Rebuild Program)
• 1 Transmission Line Rebuild in support of incoming Wind Farm (old wood poles to metal structures)

Confidential, East Syracuse, NY

Senior Project Manager/Program Manager, IT/IS PMO Office

Responsibilities:

• Rewrite and platform redesign of 10+ year old Enterprise Practice Management System (EPMS)
• 5 year, 3 Phase, $5M, 600+ Dental Offices project
• Headed up all aspects of Planning, Budgeting, Risk, Tracking, Requirements, Build, Test & Implementation

Expert Project Manager/Program Manager, Information Technology Services

Confidential, PA

Responsibilities:

• Total system development for NYS’s Joint Commission on Public Ethics (JCOPE) online Lobbying Application
• Leading a 2 Year, $4.7 million, Agile Software Development Lifecycle project, modernizing a 12+ year old application (Leading 2 PMO, ~15 IT/Technical and ~15 Business Users, utilizing an Agile/Scrum Approach)
• Heading up Software Development,Infrastructure build-out and BusinessImplementation Preparation
• Senior Project Manager for teh conversion of Windows XP to Windows 7 for a 5,800 device utility company located in teh Northeastern United States
• $1M+ contract, directing a technical migration team varying between 28-32 contract personnel
• Functions included: Client Interfaces, Consulting Interfaces, Steering Committee Reporting, Project Planning, Project Scheduling, Interviewing/Staffing, Motivation, Device Inventory, Migration Planning, Communications, Migrations, Post-Migration Support, Issues Team Management, etc.

Confidential, Waltham, MA

Portfolio/Program/Project Manager, Project Management Office

Responsibilities:

• US Service Delivery Manager, Global Service Delivery
• US Production Planning Manager, Project Portfolio Management (PPM)
• IT Project Sanctioning Leadership, Enterprise Project Management (EPM)
• IT Portfolio Manager/Resource Manager, Project Portfolio Management (PPM)
• Project Manager, IT Work Management & Tracking System
• Senior Project Management, Specialist

Confidential

Business Relationship Manager

Responsibilities:

• Development of Pollution (Sulfur & Nitric Oxide) Allowance Credits Tracking System
• Development of Power Plant Statistical Information System
• Development of Generation Methods & Performance Planning Information System
• Conversion of Fuel Supply Information Systems from SAS 5.18 to SAS 6.08
• Development of Electric Generation’s Ash Accounting System
• Research and Cost-Benefit Analysis for teh contracting of Firm Gas delivered to teh Oswego Steam Station (resulted in $1.5 million annual savings)
• Development of Fuel Supply's Executive Information System (Coal, Oil & Natural Gas)
• Implementation of Deferred Payment Agreement, Gross Revenue Tax and Financial Coverage Surcharge
• Development of NMPC’s PASNY Billing System (resulting in additional revenue of $2.7 million for 1991, wif similar savings each year thereafter)
• Development and implementation of NYS customer Plain Language Billing System
• Development of NYS Plain Language Bill technology
• Development of Credit & Collections’ Reporting and Arrears Communication System
• Implementation of Meter Reading Card technology and Customer Late Payment Notification
• Conversion of Gas Transportation System from an AS400 Platform to an IBM390 Platform
• Development of NMPC’s 30-60-90 Day Arrears Reporting/Credit & Collections System
• Rewrite of Customer Accounting’s Accounting Reconciliation System
• Building of Large Shopping Malls in teh Northeastern United States

TECHNICAL SKILLS

Strategic: identifying, evaluating, and implementing organizational roadmaps, development and adherence to policies and procedures, proactively identifying opportunities and problems, and pursuing resolutions

Financial: qualifying and preparing annual budgets, forecasting resource requirements ($ & HR); evaluating risk and long-term costs, analyzing schedules and variances, and identifying and taking corrective actions

Energetic: self-starter possessing an ability to learn new skills and technologies quickly

Team Player: works well collaboratively in team-based, multicultural, virtual and matrix environments

Optimistic: proven skills in analytical thinking and problem solving; identifying root-cause, evaluating options, developing interventions and implementing solutions

Industrious: highly motivated, results-oriented individual who works wif a sense of urgency

Adaptable: very flexible person who works well in dynamic, agile, high pressured environments

Dependable: ability to work autonomously, utilizes time TEMPeffectively & efficiently, providing significant value

Accountable: excellent planning, prioritization, organization, measurement and reporting abilities

Communication: Possesses strong writing/documentation, oral communication & meeting facilitation skills

Personnel: ability to manage, lead, mentor, train or assist users, peers and subordinates to optimize results

PMP & ITIL Certified: noledge and utilization of multi PPM, PMO and SDLC processes and methodologies

Project Tracking: Peoplesoft and SAP; MS Project, Planview and Primavera P6

Tech Literacy: high to expert level Microsoft Office 365 capabilities (e.g., Excel, PowerPoint, Word, Outlook, Visio, Teams, OneDrive, SharePoint, Skype)