SUMMARY

• Around 8 years of professional experience in the software and Telecommunication industry leading cross - functional teams and projects following Agile and traditional/hybrid project delivery methods (SCRUM, Kanban, Plan Driven) both with in-house and offshore teams.
• Created Current Process Flow as-is process Future Process Flow to-be process using MS Visio.
• Good knowledge in gathering Functional Requirements, Fit-Gap Analysis, Design, Configuration, Change Management, Risk Assessment, End-User Acceptance Testing, Product Development and Quality Assurance.
• Managed the team and tasks as well as schedule using Team Foundation Server (TFS).
• Working with Product owner On Artifacts like Product Backlog, Sprint Backlog, Sprint Burndown, Release Burndown.
• Well versed with Agile and SAFe agile /Scrum work environment and familiarity with writing user stories and following the development process through user story acceptance.
• Experience as Agile Scrum Master.
• Proficient in developing Use case scenarios to enable design and development of applications using tools like Rational Requisite Pro, JIRA and Version One based on the SDLC methodology.
• Experience providing training to development teams on how to track, plan and analyze using JIRA.
• Coordinating and tracking all projects for seamless releases using Project Management System JIRA, Source Code Management System SVN and Document Management System SharePoint.
• Worked on developing SQL queries using Oracle, SQL Server databases.
• Extensive knowledge and experience in adopting Agile based Scrum traditional Waterfall SDLC Project methodologies acquired through taking up the roles of a Scrum Master, Program Manager Delivery Manager.
• Accomplished servant-leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.
• Introduced the Agile SCRUM process for the Risk Data team and utilized Microsoft Team Foundation Server (TFS) to manage the team's software development lifecycle including deriving product backlog items, assigning sprint work items to developers and conducting sprint planning meetings.
• Self-motivated, excellent technical writing and oral communication skills, Strong analytical problem-solving skills.

CORE COMPETENCIES

• Product/Project Management
• Process Improvement
• Strategic Planning
• Process Documentation
• Documentation Skills
• Agile/Scrum Methodologies
• Product Development
• Prioritizing/Multi-Tasking
• Project Status
• Project Budgeting

PROFESSIONAL EXPERIENCE

Confidential, Mountain view CA

Project Manager

Responsibilities:

• Develop and maintain key relationships with all impacted business areas
• Excellent communication skills- both written and oral to effectively communicate project mission and issues.
• Create and lead initiatives for special projects, developing a greater understanding of system and environmental issues in the process
• Excellent communication skills, leadership competencies, and high level of emotional intelligence
• Experience working in an Agile Scrum environment or good familiarity with the Agile methodologies
• Supports the compliance of project plans by following policies and procedures.
• Strong decision making and independent thinking.
• Prioritized the sprint and product backlogs directly working with the product owner and scrum master.
• Gathered high-level requirements from the product owner and coordinated with the scrum master to conduct sprint meetings.
• Provided ongoing support to project personnel by regularly communicating with project team members to ensure schedule data and changes are accurately interpreted and accounted for.
• Provided real-time updates to Project Managers regarding scheduling conflicts and budget disparities.
• Works effectively with others to remove delivery team roadblocks
• Schedules and run sprint related meetings
• Tracks the progress of stories throughout the Sprint and release
• Negotiates scope changes with the Product Owner Team based on Sprint results
• Responsible for the evaluation and appropriate mitigation of team risks
• Ensures that the process is followed, including issuing invitations to daily scrums, sprint reviews, and sprint planning and sprint retrospective
• Supported the product owner with grooming and maintaining product backlog and working with the team.
• Advocated for quality and the customer experience to ensure customer satisfaction and gain referrals.
• Proactively communicated any risks, design and quality issues, or increases in scope/time required to ensure projects remained on track.

Confidential, Ohio

Project Manager

Responsibilities:

• Facilitated meetings with business leads and setting up meetings with agendas and follow-up with minutes.
• Responsible for initiating, planning, executing, controlling, and closing complex application and system implementation projects using a formal project management methodology.
• Managed multiple projects of moderate size concurrently and Involved in the development of strategic plans for projects of high business complexity.
• Developed detailed plans and schedules and Monitors project metrics for significant deviations in quality, cost, or schedule.
• Assisted in establishing and improving project management methodologies, procedures and policies.
• Lead individuals on the project teams and provides feedback on performance to their leaders.
• Ability to manage multiple assignments.
• Managed ALL functional data elements for the Customer team.
• Experience in working with Tableau Desktop, Tableau Server
• Managed the development and implementation process of services involving departmental or cross-functional teams focused on the delivery of new or existing projects.
• Facilitating the daily scrum meetings, spring planning, spring review, and spring retrospective.
• Worked on problems of diverse/broad scope where analysis of data requires evaluation of identifiable factors. Determines methods and techniques for obtaining solutions.
• Excellent communication skills- both written and oral to effectively communicate project mission and issues.
• Interacted with senior internal and external personnel. Monitors the project from initiation through delivery.
• Assembled project team, assigns individual responsibilities, identifies appropriate resources needed, and plans and develops schedules to ensure timely completion of project.

Confidential - San Jose, CA

Project Manager

Responsibilities:

• Maintained and updated the high-level infrastructure project portfolio and assist with budget development and updates for I.T. infrastructure projects.
• Involved in gathering information from the stake holders about their existing IVR based system, and then implementing the compression speech technology to enhance storage and quality of speech.
• Facilitated meetings with business leads and setting up meetings with agendas and follow-up with minutes.
• Support projects that utilize internal and external personnel, contract firms, and partners Support combination product development programs utilizing structured, systematic methodologies to meet cost and schedule objectives
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Managed multiple projects of moderate size concurrently and Involved in the development of strategic plans for projects of high business complexity.
• Strong decision making and independent thinking.
• Prepared the Infrastructure Portfolio Review meetings on a monthly basis by scheduling meetings, updating project status reports for management review.
• Compiled and reconciled key balancing processes for week-and-month-end financial reports.
• Developed detailed plans and schedules and Monitor’s project metrics for significant deviations in quality, cost, or schedule.
• Assisted in establishing and improving project management methodologies, procedures and policies.
• Lead individuals on the project teams and provides feedback on performance to their leaders.
• Implemented Project Management Office policies, procedures, and methodologies.
• Oversees client/customer relations to ensure that service expectations are developed and met.

Confidential

Project Manager

Responsibilities:

• Assume overall and personal accountability for successful execution of the project, drive the project from the front customer facing to deliver quality solution within timeline
• Manage Project Stakeholder Relationship, identifying and prioritizing their needs, issues, requirements
• Facilitate and participate in devising project planning, effort estimations and schedule preparations for the Project / Release.
• Monitor and manage project financials
• Participate in the Resource Management process, working very closely with the customer managers and the PMO.
• Prepare Communication Plan. Participate / conduct status meetings with the customer and the respective project teams. Facilitate Program level Project Dashboards and prepare daily / weekly status reports, make project presentations to senior.
• Participate in the overall productivity tracking and analysis and corrective action planning
• Identify strategies for risk mitigation, crisis management, participate in defining escalation paths and communicate them to all the stakeholders
• Resolve conflicts and make timely decisions, motivate the team and maintain high morale, develop a cohesive work force to achieve the objectives of project

Confidential

Junior Project Manager

Responsibilities:

• Worked closely with clients and internal teams to elicit and document business and functional requirements.
• Supervised day-to-day operations working directly with PMO, created Project Status Reports, statement of work (SOW) and tracked action items to meet deadlines, standards and cost targets.
• Collaborated with cross functional teams to accurately execute modular designs
• Assisted with weekly Replenishment reporting, customized weekly category reports to fit supplier needs and business focus.