EXECUTIVE SUMMARY:

• Diverse multi - industry experience in the Information Technology, Finance, Aerospace, and Healthcare industries.
• Extensive experience in Program and Project Management, Data and Risk Analysis, BusinessOperations, and Strategic Communications.
• Management | Team Leadership: 15+ years managing and leading tactical, cross-functional teams. Orchestrated planning, executive communications, and stakeholder management in the Aerospace, Finance, and Healthcare Industries.
• Program/Project Management: 15+ years of program and project management experience. Leveraged Lean Six Sigma, PMI PM standards, Scrum, and Agile methodologies. Managed multiple, concurrent projects simultaneously.
• Business Operations: 10+ years operations experience including 8 years at Confidential and 5 years at Confidential as a Lead Due Diligence Underwriting Manager and Risk Analyst.Budgeting: 15+ years of leading operations budgets of up to $250MM in the Manufacturing, Healthcare, and Financial Service industries.
• Able to ensure budgets are accurate and communicate key financials fluently to senior leadership.
• Risk Analysis | Data Analysis: 15+ years performing analysis for Confidential 500 companies.
• Managed due diligence assessments, portfolio analysis, credit assessments, fraud analysis, and risk analysis for Confidential and leading financial service companies.
• Information Technology: 10+ years collaborating with engineers to assess and deliver the IT networking and security needs of Boeing’s airplane programs and in the Healthcare industry. Developed analytics, measures, and KPIs for IT capacity planning.
• 8+ years of working with environmental health and safety, healthcare research, metrics preparation and presentation, data and trend analysis, risk mitigation, leader engagement and ergonomic safety.

KNOWLEDGE | SKILLS | ABILITIES:

Business Management

Business Operations

Continuous Improvement

Data Analytics

Diversity & Inclusion

Event Management

Health & Safety

Ergonomic Safety Practices

Facilities Operations Manager

Recruiting & Hiring

Information Technology

Lean Six Sigma

Process Improvement

Program & Project Management

Microsoft Office Suite MS Project, MS Visio, & SharePoint

Risk Analysis & Reduction

Strategic Communications

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Business Management: Worked full time while concurrently achieving a master’s degree.
• Performed design research and managed plans through approval to architect, approval to county, and obtaining necessary building and electrical permits.
• Staff Management: Recruited and hired contractors for construction, plumbing, electrical, dirt excavation, concrete, foundation, framing, drywall, flooring, paint, roofing, insulation, HVAC, and PUD relocation of overhead utilities to underground.
• Managed and coordinated a 2+ year schedule of contractors and inspectors.
• Scheduled and managed Labor and Industries and Snohomish County permitting processes and inspections throughout the construction process. Ensured all contractors followed safety procedures.
• After construction project completed, I have been performing community volunteer work for several causes while searching for permanent employment.

Staff Analyst/Program Management-Information Technology

Confidential

Responsibilities:

• Worked with Microsoft for developing the introduction of HoloLens mixed reality devices for apps and solutions for collaboration on the 787 Dreamliner program.
• Developed a prioritization framework and conducted Accelerated Improvement Workshops (AIW), Value Stream Mapping (VSM), and sustainability initiatives for strategic projects.
• Supported the Directors of Information Technology Business Partners (ITBP) and Everett Airplane Programs and Development in a Chief of Staff role.
• Supported staff across multiple countries.
• Developed and presented executive presentations for IT Business Partners, 787 VP, CIO, and executive leadership teams.
• Business Management: Managed DMAIC and Lean Six Sigma process improvement methodologies to eliminate problems, remove waste, and inefficiencies.
• Project managed 10-15 special executive meetings per year involving extremely sensitive data. Project focal for facilities and logistics of multiple moves of hundreds of employees.
• Developed and managed project scorecards for projects across the country. Led metrics tracking of KPIs from business units to resolve production roadblocks and supply chain shortages.
• Proven ability to lead large virtual and in-person cross-functional meetings.
• Developed and implemented short and long-range goals and strategies, including IT networking, and hardware and software needs for growth of the 747, 767, 777, and 787 airplane programs.
• Developed and implemented plans and objectives, tracked performance to plan, and managed high-level visibility rooms. Performed design and research for IT needs, networking, web design, SharePoint, process documentation, asset management, sustainability initiatives, KPIs, hardware and software analytics.
• Environmental Health and Safety ( Confidential ), diversity & inclusion, ethics recommitment meetings, deploying employee, facilities, interviewing, hiring, and on-boarding new members.
• Developed and published monthly communication newsletter for five years (60 issues).
• Scheduled and facilitated logistics for VIP tours, workshops, and offsite executive meetings.

Staff Analyst/Program Management-Industrial Engineering

Confidential

Responsibilities:

• Created and maintained all levels of visibility and metrics for executive leadership to ensure the continuous improvement of the production line.
• Created complex project management schedules using data and trend analysis, predictive analytics, demand planning, capacity planning, forecasting, and supply chain challenges.
• Managed performance to plan, communications, focus groups, and meetings for senior management.
• Prioritized critical activities from several managers with competing deadlines to complete work with the highest efficiency.
• Performed process mapping, business analysis, and customer research to gather information to apply User Experience (UX) and design thinking techniques to process improvement initiatives.
• Managed DMAIC and Lean Six Sigma process improvement methodologies to eliminate problems, reduce costs, remove waste and inefficiencies, and improve working conditions.
• Designated as the team’s diversity and inclusion focal, event planner, Confidential focal, ethics focal, facilities and 5s focal.
• Planned and managed all group functions, quarterly all hands, ethics, safety, and senior management meetings.
• Directed facilities management for multiple employee location moves.
• Involved in recruiting, interviewing, and hiring new employees. Communications leader for 787 Industrial Engineering.
• Created, implemented, and maintained the 787 IE communications plan and developed daily presentations for executive leadership.
• Experienced performing industrial health and safety work within a manufacturing environment, supported regulatory compliance, OSHA, and company safety goals.

Lead Due Diligence Underwriting Manager

Confidential

Responsibilities:

• Managed budgets and staff for large projects with diverse teams requiring weekly travel to different states and revolving staff members.
• Recruited and hired staff, onboarded, and trained new employees.
• Communications management and direct liaison between the customer and the Confidential 500 clientele purchasing multimillion-dollar secondary market financial trades.
• Successfully managed more than a billion dollars’ worth of projects for Confidential 500 financial service companies.
• Managed due diligence reviews including portfolio analysis, credit assessments, investigated loan files to identify fraud, and extensive risk analysis on multimillion-dollar secondary market loan trades.
• Selected as a Lead quality control underwriter to review Prime/Alt-A, Sub-Prime, conforming, and jumbo loans.
• Conducted comprehensive fraud investigations covering areas such as market value manipulation, flipping trends, and the misrepresentation of loan transactions of non-performing real estate assets.
• Reviewed credit, collateral, fraud, and compliance issues identified by diligence staff and reviewed discrepancies with sellers.