Senior Program Manager Resume
Cincinnati, OhiO
SUMMARY:
Achievement - oriented professional with extensive experience in program management, project management, global team leadership, and strategic planning. Proven track record of directing global implementations of IT infrastructure for manufacturing facilities and offices. Demonstrates program and project management success spanning entire project lifecycle from determination to delivery. Consistently identifies opportunities for advancing business objectives while implementing best practices for process improvement. Value-centric leader who thrives in fast-paced environments delivering both forward-thinking and professionalism. Experience in managing both Agile, Waterfall, SCRUM development Azure Dev Ops
CORE COMPETENCIES:
Merger/ Acquisition/ Divestiture
Business Analysis
Global Team Leadership
System Integration
IT Strategy & Security
Vendor Management
Agile, Waterfall and SCRUM Methodologies
P&L Responsibility
IT Portfolio Management/ Governance
Strategic Planning and Delivery
Product Development
Program / Project Management
Domestic and International
Change Management
Infrastructure & Application
Cloud: SaaS-PaaS-IaaS
PROFESSIONAL EXPERIENCE:
Confidential, Cincinnati, Ohio
Senior Program Manager
Responsibilities:
- Managed a team of 16 project managers, engineers, and business analysts on a multi-million, multi-year contract.
- Identified potential cost-out projects to reduce the client’s cash spend on IT capability
- Partnered with other 3rd party providers to coordinate complex delivery projects efficiently
- Formulated data migration plans to reduce data storage costs: on-prem, cloud, tiered storage etc
- Developed quarterly and annual plans for infrastructure deployment, communication, security, and networking capability.
- Managed contract for hardware, software, and cloud procurement and services.
- Oversaw on-site, remote/ telecommute and offshore located project teams.
- Administered contract and vendor relationships.
Confidential, CINCINNATI, OH
Executive Program Manager
Responsibilities:
- Collaborates cross-functionally to develop, test, and deploy new software capability and hardware installation.
- Manages team of 39 reports, including business analysts, developers, testers, project managers, and help desk associates.
- Focuses on identifying opportunities and implementing practices for driving efficiency and process improvement.
- Maintained responsibility for planning release schedules aligning with the company’s overall goals and objectives.
- Provided and monitored contract support among multiple business units and operating entities.
- Formulated, organizes, and monitors projects while determining appropriate strategies to meet release schedules.
- Assessed program performance, resolves complex project issues, and leads teams to maximize the program’s ROI
- Worked with various project stakeholders to plan and develop project scope, deliverables, resources, and schedules
- Developed and managed financial budgets for projects and delivers against established project goals and objectives
- Managed support staff: Help Desk, Business Analysts, New Product Engineering
- Participated with development to provide capability to reduce shrink by employing artificial intelligence.
Confidential, INDIANAPOLIS, IN
Global Program Manager
Responsibilities:
- Managed portfolio of 6 brand new multi-million-dollar manufacturing sites across the United States, Brazil, and Canada
- Negotiated contracts with vendors to control costs, ensure service delivery and reduce vendor-related risks.
- Delivered support for mergers and acquisitions from an IT perspective, including the £1.0 BB sale of an energy business
- Managed divestiture of a £1.0 B business sector: applications, IT infrastructure and financials: $75mm IT budget
- Deployed 4 new instances of SAP and 4 upgrades during 8+ year tenure, including S/4 Hanna Cloud in MS Azure.
- Developed new paradigm for Rolls-Royce allowing permanent staff to administer multiple projects more efficiently.
- Introduced Azure Dev Ops capability to the organization for new development capability tracking.
- Developed (Agile) global EaaS (Engine as a Service capability for International Airline carriers with RR power plants
- Developed and Maintained working relationship with JPO (Joint Program Office) of the U.S. Defense Department for projects delivered to Air Force, Navy and Marine aviation facilities.
- Rationalized duplicate business applications (300+) deployed over 5 business sectors, resulting in $2.5 mm savings over 4 years.
- Delivered IT support for 4 divergent business operation acquisitions, from due diligence through execution. This included integration of all technology solutions and applications, data, networking, security (physical and intellectual) as well as all contracts and licenses.
Confidential, ST Paul, MN
Senior Project Manager
Responsibilities:
- Directed international project team of 12 consultants to roll-out global ERP solution achieving budget and schedule.
- Decreased effort 20% and increased revenue 5% through new business procedures for major liquor distributor.
- Delivered executive support to French manufacturer of medical testing devices by sitting on steering committee.
- Lead international Merger and Acquisition IT team (U.S. Belgium and China) to plan and execute merger of 2 foreign operating entities to coordinate transactions, manage operations, support sales/services and financial reporting.
- Managed the planning and deployment of a full-suite JDEwards capability for a major hospital equipment supplier to both domestic and international manufacturing facilities.
Confidential, SAN FRANCISCO, CA
Consulting Projects Director: Applications Delivery
Responsibilities:
- Provided leadership as Consulting Projects Director controlling Oracle APPs and JD Edwards full-suite, contracted software delivery focusing on full-suite, multi-country, and multi-currency solutions.
- Maintained responsibility for account management, delivery execution, and account profitability.
- Collaborated with sales team to expand Oracle hardware and application footprint.
- Provided executive oversight of project and program managers with a focus on driving efficiency and process improvements.
- Recognized for increasing Oracle’s delivery service footprint in the region from 55% to 90% for new client contracts
- Led two-year multi-country project to deploy full-suite, JD Edwards capability on a single Belgium-based instance:
- Including CRM, ERP and consolidated reporting- multi-currency financial: USD, BEF and CNY
- Oversaw hardware, technical, and application development increasing sales from $6.8M to $9M over project timeline
- Introduced effective product development into customer organizations to consolidate business processes into core ERP software solutions to avoid costly issues in both supply chain and teamwork flow.
- Managed the deployment of a ERP and CRP capability to a large Columbus-based global, integrated healthcare services and products company.
