SUMMARY

• Experienced Scrum Master, a Lean Agilist, IT Professional with a keen ability to understand and build complex systems.
• 8+ years of experience in managing globally distributed and on - site teams with specialization in migration from waterfall to agile framework.
• Coaching and Mentoring teams by facilitating scrum events and publishing sprint reports.
• I focus on impediments removal from my team and deliver a customer-centric product.

TECHNICAL SKILLS

Methodologies: Agile (SAFe 5.0, Scrum, Kanban), waterfall, XP, DSDM, FDD

Software Tools: Rally, Jira, Confluence, SharePoint, Basecamp, Asana, Smart Sheets, MS Office, Team-line, Slack

Cloud Computing: MS Azure, AWS

Visualization: Tableau, Power BI

Operating Systems: Windows XP/7/10, Mac OS

Testing Frameworks: BDD (Behavior Driven Development), TDD (Test Driven Development), Hybrid Testing Framework, Modular Testing Framework, Keyword Driven Testing Framework

PROFESSIONAL EXPERIENCE

Confidential

Project Manager Scrum Master

Responsibilities:

• Served as the direct representative of the business with delivery teams, representing/reinforcing the customers honperspective throughout the product realization cycle.
• Assist the team with daily stand-ups and maintain the Jira board, and worked on various reports such as burndown, velocity, sprint report, release burndown.
• This is a migration process, so sometimes I work multiple roles such as Scrum Master and sometimes Product Owner.
• Assisted Release Train Engineer(RTE) and product owner in converting high-level requirements features into small user stories and scheduling them in the Agile Release Train(ART) as per the Release Schedule.
• Represented business stakeholders to elicit, understand, analyze, document, refine and communicate business needs so that business and/or technical delivery teams can build effective solutions.
• Utilized a proficient understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value, and delivery.
• Worked within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof.
• Served as the business requirements expert, engaging and managing the work of subject matter specialists from the business. Served as the day-to-day decision-maker and provides continual business guidance for the execution team.
• Prioritized the execution team's work so that it aligns with the sponsor's/business executive's strategies.
• Creating artifacts Such as Product Backlog, Sprint Backlog, Sprint, and Release Burnup/Burndown charts using INVEST criteria and prioritize them using MOSCOW and WSJF technique.
• Facilitated True Agile Pre-Grooming, Grooming, Sprint Planning, Daily stand-ups, Sprint Review sessions and documented defects, removed impediments related to Functional dependencies.
• Schedule team meetings & team collaboration to define 'Definition of Done'.Identifying & removing blockers and impediments for the team to work efficiently through constant communication with product owners and the operations team.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met. Participated in the resolution of system issues, acted as the gatekeeper for all the defects, logged and analyzed defects, and conducted Calls to analyze the status of defects.
• Effectively in corporate client insights into team direction by working with management and product owners to establish feature delivery based on business value and priority by using the WSJF method.
• Producing a variety of reports, graphs, summaries, and presentations that deliver analytic results.Create and maintain meeting minutes for reoccurring agile meetings.
• Encouraging development teams to function independently & facilitate Sprint Demo.Created project roadmaps in collaboration with stakeholders.
• Create, track, and edit project timelines & Backlogs.Publish various project metrics and reports to facilitate decision-making and visibility to the executive management.
• Worked with the offshore partners in explaining the actual issue which the Business reported and helping them in terms of recreating the issue. Acted as the point of contact for clarifying business and functional requirements to the development team.
• As a Delivery Lead managed the Development team to reach their sprint Deliverables and assisted the teams in technical impediments and release management.
• Facilitated Story writing sessions to gather Business requirements and documented the requirements in Jira. Created new templates for Tasks in Jira for each team/ member in the Project and made sure that a resource is allocated to each task.
• Leveraged the Jira tool as the means to track work and status success, issues, risks, and dependencies.
• Maintained transparency into the team’s work through Jira tool metrics.
• Good Knowledge in Smart Dispute Framework by leveraging Claim Process using AWS cloud by backend process of Credit, Debit and Online transactions.
• Branching, Product rules migration, Security, ensure application compliance as per application quality and corporate standards.

Confidential

Scrum Master

Responsibilities:

• Assisted and trained the team to use project-tracking tool JIRA efficiently.
• Assisted the Product Owner in compiling and prioritizing the Product Backlog on JIRA using prioritization techniques like MOSCOW, Affinity Analysis
• Worked with Product Owner to write User stories using INVEST criteria. Ensured ‘rich’ acceptance criteria following SMART guidelines.
• Provided valuable inputs to frame the Definition of Done (DOD) for Sprint Product Increment, Sprint Goal
• As a Product Owner wrote User stories using INVEST criteria. Ensured ‘rich’ acceptance criteria following SMART guidelines.
• Monitored key metrics daily and weekly to gauge team progress. Metrics traced are Velocity, Daily burned hours, committed vs delivered velocity, story, and task progress status, impediments, defects/bugs raised per sprint
• Facilitated Sprint Ceremony events: Backlog Refinement, Sprint Planning, Daily SCRUM, Sprint Review, and Retrospective
• Assisted Developer lead in capacity planning.
• Ability to work with cross-functional teams and build a partnership, while working as a “servant leader” for the agile team
• Worked as a Course Assistant for Dr. Gregg Vesonder, Director of Systems and Software Division towards the course HCI.
• As a CA, my duties were to assist with the research being conducted and monitor the progress of a class of 45 students.
• Worked for Mechanical Department at Stevens Institute of Technology office work, where I used to report to the Chair of the Department, Dr. Souran Manoochehri.
• Worked with ASME- American Society of Mechanical Engineers, where the task was to identify the research work from previous years and delegate this information to the various Professors and Research assistants. The goal was to identify related work that received funding from various US Governments and agencies.
• My task was to analyze the data provided from over 200 institutes located all over the USA and find related project work, that was in alignment with our current research and focus areas.

Confidential

Scrum Master

Responsibilities:

• Assisted and trained the team to use project-tracking tool JIRA efficiently.
• Worked with the business and IT delivery teams to identify and mitigate risks to include business operational risks.
• Escalated issues and develops and recommends appropriate solutions.
• Worked with different technologies (infrastructure, mobile, MSR-facing), and/or with vendor partnerships or software.
• Served as a subject matter resource in a particular business or system domain, as necessary.
• Worked with business and Enterprise stakeholders to understand and validate business strategy and vision, and customer needs.
• Partnered with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining a proficient understanding of the needs, measures, and risks & controls for the improvement area.
• Prepared the business for the change and arms them with tactics and metrics for benefits, adoption, and risk.
• Assisted with coaching less experienced DPOs and team members.
• Effectively contained Risk by removing impediments and safeguard team from external interference.

Confidential

Scrum Master

Responsibilities:

• Acted as Scrum Master for Product teams with a focus on guiding the team on every aspect of product development.
• Continually refined and evolved agile processes for predictable and rapid software delivery, with a focus on on-time delivery
• Implemented agile methodologies using a Scrum framework within the team, Product owner, Stake Owners.
• Led all sprint planning, sprint reviews, sprint retrospectives, and daily scrums with the development team resulting in product features that are currently used by a million users.
• Tracked team velocity, sprint/release progress with teams and management, updated agile tracking systems which helped transparency on product and sprint backlog, while working closely with product management and technical stakeholders to clarify schedule, status, and details of each project.

Confidential

Business Analyst

Responsibility:

• Developed a systematic approach in eliciting, organizing, and documenting the requirements of the application being developed using a company-owned Requirements Management Plan
• Acted as a Scrum Master and performed the duties such as Agile Scrum ceremonies, daily scrum call, sprint planning, and various others while maintaining commitment, courage, focus, openness, and respect.
• Worked closely with other SME’s for requirements around Tracking Engine and Web Portal.
• Worked with senior Scrum Master to increase the effectiveness of the application of Scrum in the organization.
• Performed GAP analysis, SWOT analysis and documented inconsistencies between the product enhancements.
• Worked closely with the development team, removed impediments facilitated planning poker sessions, assisted the senior Scrum Master with producing Burn-up & Burn-Down Charts and ensuring they are updated.