SUMMARY

• FINRA Certified Financial Adviser, PMP Certified Project Manager, and IT software developer professional with a unique background and expertise in Finance
• Accounting, and Business/Project Management. Skilled with training staff and establishing rapport with clients, seeking a Finance/Management focused on growth and investments.

TECHNICAL SKILLS

Licenses: Series 63, Series 6, and Life and Annuity license (0214)

Certifications: PMP Certified, J.P. Morgan Commercial Banking, Business Intelligence (Rasmussen University), Oracle SQL fundamentals, Six Sigma White Belt, PMP Awareness, Intl. Agile Test Foundation, Intl. Product Owner Foundation, Intl. Scrum Master Foundation, and Full Stack Web Development.

Knowledgeable in: me.T (Java, HTML/5, CSS3, Python, SQL, Spring Boot, Hibernate, Visio, Jira, Microsoft Office), 90 WPM typing speed, and B2 in Haitian Creole, A2 in Spanish.

PROFESSIONAL EXPERIENCE

JR. PROJECT MANAGER

Confidential, TX

Responsibilities:

• Addressing all client Variable Insurance products.
• Advising Financial Advisors.
• Process loans and payments for clients.
• Explain Financial Illustrations to Agents and Clients.
• Explain annual prospectuses
• Maintained a 96% Quality Score
• Top in Class for De - Escalations of Clients
• Training classes of 10 Series 6/7 Licensed agents for teh Financial Care Specialist role
• Jr. Project Manager for VUL FINRA handling procedures.
• Skilled and Trained in HIPPA information practices

MID-LEVEL PLATFORM JAVA DEVELOPER

Confidential, TX

Responsibilities:

• Interact with developm
• ent engineers to devise automation strategies, test strategies and test cases to automate new features and enhance existing functionality.
• Assisted in ensuring all development activity is broken into epics, stories and tasks and documented in JIRA which are clearly understandable to Scrum Team and can be tracked and monitored
• Shadowed Team’s Scrum master for additional project management experience.
• Defined use cases and activity diagrams using MS Visio for a clear understanding of teh requirements
• Work with teh team to design test scripts dat allow for maximum reuse for all releases.
• Responsible for proactively monitoring error logs for issues with test scripts, unit test scripts etc., and ensure all teh issues are tracked.
• Developed test plans for manual testing and integrated it with Continuous Integration System.
• Used UNIX commands in accessing, saving, modifying, editing teh files, involved in deploying application, access log files.
• Extensive experience with Splunk tracking system.
• Document complex procedures and processes
• Migrated Java service accounts for mandated security update.

JR. TECHNICAL PROJECT MANAGER

Confidential, FL

Responsibilities:

• Developed a database using Agile scheduled management system.
• Managed Multiple Projects in this role consisting from Finance, Budgeting, Procurement of Equipment and location selection.
• Utilized data analytics for running financial forecasting, cost analysis, ROI timeframes.
• Implemented Data Mining and Data Cleansing techniques to Normalize teh data in Excel.
• Developed SQL queries in Oracle and created reports using Tableau.
• Performed data integrity audits.
• Drafted and negotiated contracts for cost saving with ISP providers.
• Successfully completed transactions ranging from $1K to $100K.
• Manage teh daily accuracy and timeliness of master data associated with vendors and accounts.
• Manage payments lifecycle with finance to ensure timely/accurate internal financial planning and payment delivery.
• Audit inbound invoices against signed contracts, order forms, and internal monitoring tools to verify dat all charges are valid; manage dispute resolutions through to closure with our legal teams, and teh vendor.
• interact with team mates, negotiators, project managers, legal, finance, and third parties to build stronger tools and process for legal document data management, auditing, and ongoing vendor management.
• track spending levels by vendor cost categories for accuracy against company strategies, authorized contracts, and vendor performance

JR. JAVA FULL STACK DEVELOPER/SALES COORINATOR

Confidential, FL

Responsibilities:

• Developed screens using Java, HTML5, CSS3, JSP, JDBC, XML, Python and JavaScript.
• Install, configure, and deploy software, provide quality assurance.
• Troubleshoot various software issues using debugging process and coding techniques.
• Worked with core Java business components and services including SOAP, REST, Intellij, Spring Boot.
• Provide high-level customer support to remote clients using a support e-ticketing system.
• Perform system administration for hosting server and client software.
• Launched new Bulk HOA properties into teh marketplace to ensure a smooth rollout and transition.
• Served as liaison between HOA properties and internal teams to facilitate teh initial customer outreach, property launch and full ongoing integration within Southwest Florida bulk properties.

Economic Self-Sufficiency Specialist me

Confidential, Miami, FL

Responsibilities:

• Required to run set number of cases with 97% accuracy and de-escalation
• Interview clients to approve or deny federally regulated state benefits.
• Required to sit on panel to interview applicants and assist in making hiring decisions

TELECOMMUNICATIONS PROJECT MANAGER

Confidential, FL

Responsibilities:

• Trained, coached and mentored staff to ensure smooth adoption of new program.
• Worked directly with Management and Directors to achieve 15% increase in sales in multiple hiring groups.
• Assisted with hiring and training 120 agents on teh staff.
• Devised and published metrics to measure teh organization's success in delivering world class customer service.
• Cross-trained and backed up other customer service managers and directors.
• Tracked, analyzed, and interpreted trends in software errors data.