EXPERIENCE SUMMARY

• 16 + Years of IT Infrastructure services experience in Project Management, Agile & SCRUM, Kanban, Conflict Management, Vendor management, Team Management, Service transition, Application transition, Cloud Migration, Infra Solution design, implementation, and strong technical background on Cloud, Wintel, AD, VM ware, AWS, AZURE, Google Cloud, Storage, Network and Database
• Managed project budget of $100M+ and ensure company obtains teh best possible pricing; determine and minimize risk in buyout processes, reducing costs by 15% annually.
• Superior experience on all phases of Project management life cycle - Initiation, Planning, Execution and Closure. Reviewed, evaluated, formulated and executed project plans, schedules and budgets for small to large-size IT and organizational projects
• Define and document Business requirement, process, project scope, objectives, staffing, resources and deliverables
• Enforced Kanban principals as a scrum master dat resulted in reduction of Cycle time by 20% thus increasing team's throughput in less TEMPthan 8 weeks.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks dat increased customer satisfaction.
• Facilitated Agile Adoption Retrospective for teh organization wif teh leadership and guided teams wif outcome resulting in enhanced performance.
• Removed obstacle for teh team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
• Coached new SM and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.
• Negotiate, analyze, and prepare purchase order agreements, subcontracts, and cost control budgets
• Undertake scooping and feasibility study work at customer site and carry out teh project implementation. Develop project plans dat identify key issues, approaches, resource requirements and performance metrics
• Drive teh entire project and lead teh client’s resources during teh project
• Deliver project in quick time wif identifying best automation tools and process
• Design, Plan, Process and Release readiness documents preparation
• Delivered Application & DEV OPS projects in Waterfall & SDLC methodologies
• Build an effective communication plan to avoid any surprises.
• Identifying Gaps, risks & Risk mitigation plans, formulate risk management plans
• Ensure meeting audit guidelines
• Expertise on Datacenter movements and transition projects
• Actively participates in all phases of projects, assemble and coordinate multi-disciplinary project teams
• Responsible for identify milestones, risk, issues, changes and dependencies wifin teh schedule
• Communication wif stakeholders to ensure successful completion of project deliverables
• Excellent in identifying right resources are available at teh right time wif right skills
• Experience in creating an ISDM and SDF
• Successful track record of building high performance teams by hiring and mentoring teh best talent. Took over a 20member Tech support group and grown it to group of 120+ members, which includes all kind of IT support engineers and project managers.
• Managed delivery of over a $100 mil transformation project, which is migration of Datacenters, Building up new DCs and IT support projects
• Expertise in recruiting, guiding, training & mentoring large teams; determining teh training needs of members to enhance their core skills, identifying skilled resources and resource retention
• Defined weekly, Monthly and Quarterly status reports and ensuring teh quality of teh reports prepared by teh respective teams by reviewing before presenting to teh leadership team.
• Managed projects involving various infra platform technologies Windows, Linux, Unix, Solaris, AIX, Database, Storage, Network and Datacenters
• Streamlined teh presales process to improve teh efficiency, which resulted more projects and better alignment between delivery team and client services team.

TECHNICAL SKILLS

Domains: IT, Banking, Telecom, Insurance, Media, Product, Finance and Cloud (AWS, AZURE & GCS)

Tools: Gantt Project, Jira, MS Project and Excel, Confluence, Services now, BMC, SharePoint

PM Frameworks: Waterfall, SDLC, Agile SCRUM & Kanban

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

• Successfully completed 70+ projects wifin given time lines and effective cost savings
• Followed project management life cycle - Initiation, Planning, Execution and closure
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks dat increased customer satisfaction.
• Effective Stakeholder communication, Vendor communication & Project Kick off meetings
• Project Charter preparation, Scope Management, WBS and Project baseline communications
• Work through SOW & Vendor management
• Removed obstacle for teh team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
• Regular status meetings wif Stakeholders, Customers, Vendor & project teams
• Coached new SM and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.
• Successfully driven Information Security projects, Application & Infra support projects
• Vendor management
• Successfully Completed 2 Datacenter Migration programs & Cloud Migration programs
• Manage end to end projects which include Transition and Migrations
• Ensure smooth and timely execution of projects
• Deliver project in quick time wif identifying best automation tools and process
• Design, Plan, Process and Release readiness documents preparation
• Build an effective communication plan to avoid any surprises at all stages of project.
• Identifying Gaps, risks & Risk mitigation plans
• Actively participates in all phases of projects
• Actively engage wif Onsite team to synchronize and awareness of all plans
• Responsible for identify milestones, risk, issues, changes and dependencies wifin teh schedule
• Work wif stakeholders to ensure successful completion of project deliverables

Confidential

Senior Project Manager

Responsibilities:

• Successfully completed 60+ projects wifin given time lines and effective cost savings
• Enforced Kanban principals as a scrum master dat resulted in reduction of Cycle time by 20% thus increasing team's throughput in less TEMPthan 8 weeks.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks dat increased customer satisfaction.
• Facilitated Agile Adoption Retrospective for teh organization wif teh leadership and guided teams wif outcome resulting in enhanced performance.
• Removed obstacle for teh team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
• Hands on tool Gantt Project and Microsoft Project
• Successfully completed 5 Data Centers migration projects way ahead of given time lines
• Vendor management & Conflict Management
• Successfully Completed 3 Datacenter Migration programs & Cloud Migrations
• Managing APAC Project Delivery team
• Manage end to end projects which include Transition and Migrations
• Deliver project in quick time wif identifying best automation tools and process
• Design, Plan, Process and Release readiness documents preparation
• Responsible for identify milestones, risk, issues, changes and dependencies wifin teh schedule

Confidential

APAC Regional Delivery Manager

Responsibilities:

• Successfully completed 200+ projects wifin given time lines and effective cost savings
• Successfully completed Data Center migration project (Comtech to KC) way ahead of given time lines
• Manage APAC Project Delivery team over 12+ countries
• Manage end to end projects which include Transition and Migrations
• Hands on tools, Service now, MS Project, Trello and Remedy
• Accurate budget planning and allocation to each individual vendor, technology and support
• Excellent vendor management skills
• Ensure smooth and timely execution of projects
• Drive teh entire project and lead teh client’s resources during teh project
• Excellent skills in Solution Design wif right hardware and resources
• Deliver project in quick time wif identifying best automation tools and process
• Design, Plan, Process and Release readiness documents preparation
• Share best practices across project
• Right on top of latest Platforms, technologies, hardware models and tools
• Build an effective communication plan to avoid any surprises.
• Expertise in understanding Business Requirement
• Identifying Gaps, risks & Risk mitigation plans
• Actively participates in all phases of projects
• Responsible for identify milestones, risk, issues, changes and dependencies wifin teh schedule
• Work wif stakeholders to ensure successful completion of project deliverables