Project Manager Resume

SUMMARY

Project Management Institute
Woman’s Affinity Network
Psi Chi National Honor Society in Psychology
Creative Problem Solving: Applying Non - Linear Thinking to Solve Difficult Project Management Problems.
Building a Culture of Design Thinking
Design wif Flexibility and Efficiency in Mind
Exploring Customer Journey Mapping
Organizational Change Management for Project Managers
Linked by PinkVolunteerism
Facilitator for the Erie Insurance Diversity and Respect Campaign

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

Team member of the Woman's Affinity Network and Lead in Breast Cancer Awareness 2020 event for the entire organization. Gatheird resources to plan, carry out and assess my idea of video interviewing six employees who had been affected by breast cancer.
Diversity and Inclusion projects for Leaders aligning Employee Resource Groups, education and Great Places to Work Survey results wif organizational strategy. Writing agendas, meeting minutes, status reports and identifying opportunities to ensure on-time and on-budget deliverables.
Confidential Helplines Consolidation project working wif cross-functional teams to plan, schedule, execute and close out the success of capturing Employee user experience partnering wif IT Process Engineering, Workforce of the Future and Engagement & Experience. Team leader to conduct user research, qualitative data design and methods to showcase current state analysis, visual user insights, personas and journey mapping. Plan timeline, manage day-to-day progress, facilitate business partner interactions, make technical decisions, moderate interviews, and share key learnings.
Wifin 10 months achieved a Career Discovery Program, where I identified a gap in the organization potentially affecting Employees wif future automation of jobs. Clarified uncertainties, obtained Workforce of the Future and Talent VP approval to fast-track. Initiated business solution from concept to concrete experience. Completed business case research and presentation outlining approach, resulting in a successful 2020 pilot, first workshop and 2021 student waiting list.
Organized four workstreams to execute HR solutions for Sales and Marketing Agent of the Future Program. Cross Portfolio work wif Employee Digital Workplace, Vendors and Talent, budget of $69,000 & 830 hours. Large cross-functional team leader, change management communications, presentation to Senior Leadership Steering Committees.
Provided IT Analysts and Project Management communities wif custom-built education channels, assisting vendor wif user-centered design and testing, on an integrated learning platform, Percipio. Facilitated interactions wif all stakeholders to obtain buy-in, mitigate risks, capture artifacts, coordinate promotional materials and transition to vendor. Software Development Lifecycle knowledge.
Initiated and executed an 18-month software integration wif ERIE’s Learning Management System (LMS) wif Corporate Compliance and Learning & Development Design. ERIE IT Service Desk piloted wif results of all 11 course completions launched on-time to enterprise employees.

Business Advisor

Confidential

Responsibilities:

Wifin the not-for-profit, provided education to current and potential members by demonstrating digital banking services, executed daily operations, planned promotional events, supervised three Assistant Managers.
Designed and executed a $20,000 brand awareness marketing strategy, identified opportunities, built a network, wrote proposals and developed initiatives for member recruitment and retention. Acted as a public relations speaker for University relations.
Sponsoring events on campus and in the community included: Breast Cancer Prevention and Awareness Powder Puff Football Game, Financial Education Programs, Welcome Week, Alumni Relations, Event, Free Cap, Gown and Tassel for Graduates, Random Acts of Freeness, Money Management Bingo, Photo Booth for Red Carpet Gala, Woman's Basketball Game, University Football Game and U.S. Army ROTC Ten-Miler Run.
Coordination of student leadership recruitment, training, continuing development, community involvement and staff recognition events. Developing student journeys from Freshmen to becoming active members of the community.
Managed six programming teams in campus and community outreach events.
Coordinated vendor relationships and contracts, arranged for travel, catering, room reservations, equipment/supplies, facilities, security maintenance, entertainment and budgets.
Designed surveys for a holistic approach to the diverse needs of the campus wif strong emphasis on outcomes, assessment driven data and strategic alignment.

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