SUMMARY

• Accomplished Certified Scrum Master, Product Owner and Project Manager with successful experience in managing low to high complexity projects from inception to completion, delivering within budget and utilizing Agile or Waterfall methodologies.
• Highly skilled and successful in coaching, mentoring and leading project management and leadership teams in adopting Agile/Scrum and it’s best practices.
• Demonstrated noledge and outstanding skills in communication, presentation, negotiation, strategic planning and interpersonal skills that result in productive internal and external relationships.
• Proven ability to think logically and engage cross - functional leaders and team members early to maximize results and identify opportunities to improve the business.

TECHNICAL SKILLS

• Agile/Waterfall Methodologies
• Requirements Gathering
• E-Commerce & Mobile
• Digital/Loyalty/Analytics
• Product Management/Launch
• Risk Management/Mitigation
• Security & SOX Compliance
• Vendor Management
• Change Management
• Business Process Improvement
• Project/Program Management
• Budget Management
• Cross-functional Team Building
• Offshore Management

PROFESSIONAL EXPERIENCE

Confidential, Naperville, Illinois

Sr Project Manager - DevOps Squad Lead

Responsibilities:

• As part of Intelligent Operations - BIG Data team within Manufacturing, assisting team in planning and executing Use Cases that have been identified for different Lighthouses and prioritized by Senior Management and Product Owner
• Coordinating all Scrum ceremonies including Sprint Planning, Daily Standups, Retrospectives, Demos, Backlog grooming and Release Planning
• Liaising between Product Owner, Stakeholders and developers and fostering quality communication to avoid any gaps
• Removing impediments and empowering team to make process improvements captured during Sprint Retrospective meetings
• Utilizing TFS/MS Azure (ADO) daily to monitor the health check of Sprints, tracking burn down chart, defining team capacity, logging issues, risks and assisting team with any general issues with ADO
• Providing weekly project status to the Service owner and Product Owner so everyone’s aligned on activities that are complete, in progress and planned in the coming week
• Partnered with Cherry Point (CHP) Business areas in gathering requirments in the form of Use Cases
• Developed execution plan based on Use Cases that provides; Objective, Data sources, Work Stream/Activities, Timelines for Use Case delivery and Budget details

Confidential,Rolling Meadows, Illinois

Sr. Hybrid Project Manager - Consultant

Responsibilities:

• Partnered with Marketing, and IT in developing roadmap and strategy for implementing Concur Travel and Expense platform for International regions and Merger and Acquisition (M&A) websites
• Collaborated with cross-functional teams to develop business processes, technical specifications and requirements based on strategies and roadmap
• Managed projects end-to-end utilizing hybrid methodology, produced project deliverables, managed project plan, RAID log,vendor relationship, created project contingency and mitigation plans to address risk and issues
• Provided weekly status reports to senior management and participated in leadership status meetings

Confidential, Bolingbrook, Illinois

Hybrid IT Project Manager - Consultant

Responsibilities:

• Lead and delivered Point of Sale (POS) releases that focused on providing great checkout experience for ULTA customers
• Assessed impact of overall release management strategies by understanding project stakeholder goals and expectations
• Utilized hybrid Agile Scrum practices, facilitated- Release Planning, Sprint Planning, Backlog Grooming, removed impediments, showed progress through Burndown charts in weekly management meetings and held Retrospective meetings
• Managed partnerships with vendors, budget, timelines, created contingency/mitigation plans and maintained RAID log

Confidential, Deerfield, Illinois

Product/Project Manager (Global Operations) - Consultant

Responsibilities:

• Managed RWI Program projects, developed project plans, managed the Project Intake Tool and its requirements, updated training manual as needed and provided traning on new enhancements to the Project Intake Tool
• Assessed the Project Inake Tool and recommended process imporovments to Senior Management which lead to improved streamline intake flow and reduced delivery cycle from four to two weeks for critical customer metrics projects
• Managed projects end-to-end utilizing hybrid methodology, worked with cross-functional areas to produce requirements, managed budget and provided weekly status updates on project to senior management
• Managed regulatory and risk based projects (Department of Labor- Fiduciary Rule & Know You're Customer)
• Held meetings with key stakeholders (Compliance, Legal and Technology) to understand requirements and business impacts
• Successfully delivered one of the first Risk based project for P&C area using Agile/Waterfall methodology
• Developed project scope, project plan, facilitated business requirements sessions with stakeholders, participated in Steering committee meeting, updated status & budget in Clarity, and provided weekly status to PMO on project progress

Confidential, Chicago, Illinois

Project Manager (Banking Operations) - Consultant

Responsibilities:

• Managed end-to-end implementation of a new Vended tool for the overall Northern Trusts Escheatment process
• Held meetings with business stakeholders to understand the current Escheatment process and new requirements for the Unclaimed Property filing
• Developed project scope, gatheird high level business requirements by eliciting requirements session with stakeholders, developed RFP document for Vendors and managed the RFP responses and project team scoring on demos
• Scheduled demos with Vendors and assisted team in selecting the final Vendor for filing of the Unclaimed Property
• Managed and successfully delivered the Consumer Card Portfolio conversion project for BP
• Assisted Card Portfolio Manager with the vendor selection process to replace it’s existing card issuer institution with a new financial institutuion which would provide a better value proposition for BP’s Private label & Cobrand cards
• Participated in discovery sessions with Client IT implementation team, facilitated business requirements sessions, developed project plans, managed inter-dependencies & RAID logs, scheduled meetings with internal and external client team, scheduled gate review meetings with PMO, participated in Steering committee meetings and provided status reports
• Managed end-to-end UAT process to ensure all transactions (redeem) at the gas stations were going through as expected

Confidential, Deerfield, Illinois

Project Manager - Consultant

Responsibilities:

• Managed multiple Loyalty projects from inception to completion that ranged from; (Rx scripts loyalty points, Balance Rewards Health Currency, Infrastructure Upgrades for Loyalty Reporting and POS upgrades for Loyalty points)
• Served as a liaise between business and IT, developed project charter, identified stakeholders and documented business requirements, created WBS, collobrated with cross functional teams, created timelines, interacted with vendors and managed their timelines, managed dependencies, maintained RAID log, escalated issues & developed mitigan plan for risks
• Held weekly meetings to ensure project was on track and within budget, created UAT test cases and developed launch plans
• Managed and delivered two successful E-commerce B2C sites for Nokia’s clients
• Managed Online Promotion projects that catered to Pampered Chef consultants and recruiters based in (UK, CA, USA)
• Managed project from inception to vendor selection, with $200K Budget to replace the existing Grants Management system
• Performed Scrum Master duties; supported monthly Sprint goals, setup Sprint review and Planning sessions, documented User Stories, facilitated Daily Standup meetings, organized Daily Planning meetings, assisted Product Owner with organizing and maintaing Product backlog, maintained Burdown Chart, held team accountable for tasks, detected potential issues and removed impediments, ensured team followed Scrum best practices, scheduled Demos and held Retrospecitve meetings

Confidential, Elk Grove Village, Illinois

Scrum Master/Business Analyst - Consultant

Responsibilities:

• Assisted Web Product Manager in launching 2.0 redbox.com on time, which resulted in 30% increase in revenue
• Assisted Mobile Product Owner with the Launch of Redbox Mobile App and applied Clickstream Analytics
• Supported the CVS Online Rx Ecommerce Portal that provided customers the convenience in managing their refills Online
• Performed Scrum Master duties; facilitated Scrum cadences with on-shore development teams, collaborated with external and internal clients/teams, documented detailed User Stories,assisted with Backlog Grooming and Sprint Planning meetings,removed impediments and scheduled Demos and Retrospective meetingsSharePoint