SUMMARY

• Detail - oriented, efficient, and organized professional with PMP, MPA and MFA certificates who has an extensive experience in project management, administrative management, human resources management, market research, data management and analysis who is seeking to pursue a challenging career in an organization that offers opportunities to learn by delivering teh results.

PROFESSIONAL EXPERIENCE:

Confidential

Operations Project Manager

Responsibilities:

• Responsible of all aspects of teh project lifecycle including planning, scope definition, execution and delivery
• Developing administrative and operational processes, templates, procedures/protocols and other core documents for Human Resource Management and performance assessment
• Management all aspects of multiple, related projects to ensure teh overall program is aligned to and directly supports teh achievement of strategic objectives
• Reporting on project success criteria results, metrics, and deployments management activities
• Working creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, excellence
• Participating in establishment of practices, templates, tools and partnerships to expand and mature these capabilities for teh organization
• Providing status reports regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
• Development of all criteria-based performance evaluations for positions to ensure alignment with teh mission and staffing analysis models for system-wide large department
• Creating a library of functional system-wide job descriptions to ensure consistency
• Managed Operations in Epic
• Coordinated teh logistics of teh project
• Serves as a senior liaison to NYC Health + Hospitals acute care hospitals and clinics, and hotel operations and clinical staff; hotel management; and Community Care senior management, for teh operations of teh PMO and its Call Center
• Assists AED in ensuring personnel’s ability to perform job duties effectively; oversee completion of referral related tasks during teh shift. Provides guidance and assistance with staff performance, conduct, training, or other issues.
• Esurance teh completion and maintenance of timely and accurate documentation of all referrals in teh Transfer database and Epic, including cancelations and completed transfers
• Participation in Webex and/or on-site meetings as well as trainings as needed. Report out on any anomalies, issues, or incidents that occurred during teh shift in real time by escalating to teh supervising AED
• Management of changes to teh program schedule, scope, and resource requirements
• Achieve and maintain operational efficiency and effectiveness by monitoring compliance with standard work flows and leveraging electronic platforms/tools. (e.g., Epic/GSI) in keeping with NYC Health + Hospitals’ legal, regulatory, programmatic and operational expectations
• Perform all duties within HIPAA regulations.

Project Manager

Confidential, Miami, FL

Responsibilities:

• Created project timelines and schedule using MS Project, coordinated and facilitated meetings with PMO, deadlines, and approval stages, requirements gathering and analysis
• Ensured company’s Talent Management and acquisition, jobs descriptions and their requirements, participated in applicants’ selection and interview processes, skills testing and screening.
• Organized paperwork for new hires, their further orientation
• Developed strategies to recruit and attract new qualified candidates.
• Scheduled and managed meetings and appointments and agenda, monitoring career development programs
• Managed teh deployment of new ERM system in teh company
• Gatheird, interpreted and used complex data to develop actionable steps that will improve processes and optimize results
• Managed changes to teh PMO’s projects’ schedule, scope or budget, changes in personnel assigned to teh projects, changes in priorities (external or internal to teh project) that impacted project
• Implemented approved change requests
• Conduct internal and external benchmarking and compensation research and market analysis
• Determined teh staffing needs of teh company, communications with employees and distributors
• Managed teh administrative tasks, management of training programs
• Provided project updates and status to keep teh management informed at all phases of projects
• Planned and scheduled resources dedicated to projects and balanced workload within team
• Evaluated vendors’ specs and communicated file setup needs to production teams, further logistics activities for teh product
• Managed media plans driving deadlines and project timelines for execution
• Ensured all required internal or external approvals to support on time
• Solved brand and quality issues that arose during any project

Project Coordinator/Logistics

Confidential . Edison, NJ

Responsibilities:

• Managing teh distribution network of teh products and teh logistics activities of teh company
• Maintained and managed teh records of all projects and works performed
• Reviewed Human resources database of teh department
• Oversaw teh deployment of new ERM system in teh company
• Oversaw teh company’s Talent Management and Acquisition
• Provided department’s each positions’ descriptions and requirements
• Conducted teh full process from teh job announcements on teh official webpage, further assessment of teh applications, interviews of qualified applicants, supervision of new hires paperwork, ensuring their designation procedures and training if needed
• Reported to top Management, processing complaints, generation of recommendations
• Coordinated in planning teh budget and teh schedule using MS Project, defining requirements, management and documentation of all issues of projects, developed and maintained business process documentation
• Prepared scheduled reports with updates of project progress, was involved in requirements gathering process and interpretation of data, their analysis
• Responded to all vendors’ inquiries and negotiated with them
• Supported communication activities with stakeholders, including change management issues
• Maintained HR database, files and documentation thoroughly and accurately, in accordance with company’s policy
• Conducted market research as part of teh procurement process, vendor conferences
• Developed and maintained strong client relationships through all stages of project

Project Manager / Program Manager

Confidential,Georgia

Responsibilities:

• Developed teh charter, got approval, identified and notified stakeholders, risks
• With PMO developed projects’ plans, defined scope, developed schedule, budget, HR, quality and risk management, meetings, requirements gathering process
• Managed Human resources division and Recruitment and Hiring Procedures of teh department, conducted interviews and tests for applicants, newcomers and employees
• Maintained and managed teh records of programs and project and works performed, lessons learned
• Managed approved changes, stakeholders’ expectations and communications
• Controlled teh progress of teh projects, monitored stakeholders and risks, monitored approved changes
• Attended International Conferences abroad, made presentations
• Reviewed and managed teh HRIS and PMIS databases of teh department
• Verified teh performance of all activities, got formal closure of teh projects
• Created program initiatives that helped parties involved succeed over their assignments
• Allocated and controlled office’s resources as they related to individual programs as well as department’s budget as a whole

Market Research Project Manager

Confidential, Georgia

Responsibilities:

• Managed teh full process of school furniture procurement project
• Managed new schools’ construction projects, implemented by teh Agency
• Assessed project, identified stakeholders, developed charter, got teh approval, developed Statement of Work and contracts, conducted market research, composed reports on teh existing market situation in teh particular fields of interest
• Developed project Management Plan, defined scope and budget, created WBS, planned procurements, performed analysis of teh information received from teh different companies
• Coordinated resources, procurement performance and stakeholder’s engagement, controlled budget, schedule, scope, quality, risks, communications
• Maintained records of all projects
• Controlled public information of teh department shared on teh official website, responsible for PR. Managed and maintained proper relationships with parties involved in teh department’s projects
• Managed Human Resources, Legal and Information distribution divisions to make sure updates and changes are correctly processed into teh department’s electronic information system
• Reviewed Human resources database of teh department
• Supervised teh process of each positions’ description and requirements
• Conducted full hiring process from jobs’ announcements on teh official webpage, further assessment of teh applications, interviews of qualified applicants, supervision of new hires paperwork, ensuring their designation procedures and training if needed

Junior Project Manager

Confidential

Responsibilities:

• Performed teh projects of publishing schoolbooks from initiating teh process, finding specialists/authors in teh fields of study and publishing teh books and presenting them to teh Ministry of Education and Science, supervised teh books sales to schools
• Elaborated and designed in 3DMax and Photoshop teh sketches and drafts of teh needed items
• Controlled public information of teh House shared via mass media, responsible for teh PR
• Managed and maintained proper relationships with vendors, suppliers and other institutions
• Ensured communication occurred in a timely and smooth manner between all groups involved
• Maintained records of all researches, surveys and questionnaires performed
• Conducted researches, surveys and questionnaires of teh Center
• Controlled public information of teh Center shared through mass media, responsible for teh PR

TECHNICAL SKILLS:

• Proficient in MS Excel
• MS Word
• MS PowerPoint
• Hyperspace-Epic
• Visio
• Share Point
• Webex
• MS Project
• Jira
• Internet Browsers
• ArchiCAD
• Photoshop
• 3DMax
• Interior Design
• Dropbox
• Business Analysis
• Oracle Peoplesoft
• Zoho
• Business Analysis
• PMO