Project Manager / Sr. Lead Business Analyst / Certified Scrum Master Resume

TECHNICAL SKILLS

Oracle (Toad)/SQL (SQL Server Management Studio v2008, v2014)
Amazon Web Services (AWS)
Waterfall, Lean, Agile Specialist
Python
Certified Agile Scrum Master
Bloomberg
Microsoft Suite/365

PROFESSIONAL EXPERIENCE

Confidential

Project Manager / Sr. Lead Business Analyst / Certified Scrum Master

Responsibilities:

Managed All Public Finance Data and Content in a Shared Data Layer and Data Management System
Sr. Lead PM/BA for multiple Ratings data migration projects which included (C&G, SF, USPF, Indices, 3rd party Vendor (Chinese / Japanese Data), Credit Analytics and Corporate Yield Curve
Analyzed and input Data into custom packages, files and datasets in Amazon Web Services & SQL for XpressFeed clients
Gathered, Analyzed and documented Functional/Non - functional Requirements from Product Owners
Certified Scrum Master for teams consisting of BA, QA, SQL / .Net Developers, DBA’s and Dev Ops to ensure all follow sprint plans and deliver on release dates
Managed User Stories and team tasks throughout a sprint release
Collaborated with Product Owners and kept open communication with Scrum Teams to deliver with 100% accuracy
Functioned as Data SME and supplied business knowledge on required subject-areas and systems
Conducted and documented impact analysis, gap analysis, data analysis and testing

Confidential

Sr. Data Manager

Responsibilities:

Provided Data Support and Application Access for over 60 internal/external Ratings applications.
Team Leader for all U.S. Public Finance applications, S&P.com and our Compliance systems
Hosted Ad Hoc trainings for the entire Data Support Center team, send team notifications and ensure new or reoccurring issues are handled correctly to meet our goal of 100% data accuracy.
Analyzed internal application data/defects in our Problem Management system to ensure Root Cause Analysis is done and data or defects are fixed permanently.
Worked directly with the Business, PMO, Analysts, Business Analysts, Quality Assurance, Data Stewardship, Data Governance and Project Managers across S&P's businesses to build and support new ratings applications.
Implemented new Data Support documented procedures for all existing and new applications supported.
Conducted meetings/huddles with Product Management and IT teams weekly to review enhancements being made to all applications
Developed metrics related to our internal ticketing system and analyze tickets to make sure we reach 100% accuracy in our day to day activities.
Processed Sales Orders, tracked client profiles and informed Sales Representatives which products each client subscribed to and how much revenue each client generated.
Coordinated weekly and monthly fixed income securities reports via Salesforce.com to determine the accuracy and timeliness of resolving client inquiries.
Participated in the Client Visibility Campaign to increase customer service visibility to new and existing clients.
Conducted weekly meetings with managers of the Research department to evaluate outstanding fixed income discrepancies.
Provided accurate and timely information of tax-exempt and taxable fixed income securities to all clients and institutional trading customers.
Researched and resolved all client inquiries for evaluators and traders in order to correctly price municipal and corporate bonds.
Prepared municipal/ corporate financial information for the production of all in-house business units.
Performed targeted searches on all municipal/ corporate securities for accurate Credit Ratings using RatingsDirect.
Facilitated customer service to underwriters, investment bankers, financial advisors, trustees and individual investors.

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