SUMMARY:

• Confidential have 18 + years of experience in Information Technology with special emphasis on Design, Development, Large Application & Data Center Migration projects, documentation and implementation of Data Warehousing including Data quality / Client - Server in various business domains such as Financial, Banking, Insurance, Retail, T&L and Manufacturing & Logistics.
• Proficient in Software Life Cycle Development Methodology (Waterfall), Agile (Scrum and Kanban) methodology and knowledge of the Scaled Agile Framework
• 6+ years Scrum Master experience and 9+ years of technology experience
• Extensive experience in Trillium, Ab Initio XML, Unica.
• Customer data cleansing and matching using Trillium Software with the key components like Investigator, Converter, Key Generator, Parser, Matcher, Geo-coder.
• Extensive experience in all the phases of the Data warehouse life cycle involving Design, Development, Analysis and testing in the various areas of Data warehousing, including Data Quality and working with Ab-Initio, Informatica and Trillium.
• Deep understanding and experienced with the overallHadoopeco-system (HDFS, Pig/Hive, Hbase, Spark etc.).
• Strong engineering and problem-solving skills with meticulous attention to details; able to quickly grasp complex systems and identify opportunities for improvement; excellent learning ability.
• Experience in writing shell scripts in a UNIX environment for cleansing source files and preparing them for the load process and scripts for starting Informatica sessions and Workflows.
• Consistently exceeded customer expectations in solution quality (esp. non-functional requirements including system performance and availability); career long history of delivering with excellent bottom-line and work quality.
• Excellent leadership abilities: able to manage, motivate, guide & mentor team members to bring out their best.
• Strong consulting skills: ability to communicate, explain and otherwise impart technical information to clients clearly.

TECHNICAL SKILLS:

Operating System: Windows 9x/XP, UNIX, MVS

Programming Languages: C, Java, VB, Shell Scripting, PL / SQL, Mainframe - assembly

Database: DB2, Teradata, Oracle 8.0/8i, SQL

Utilities & Tools: Unica, Vital, MS Visio and MS Office, Rational Clear Case, Remedy, Clear Quest, Quality Center PCM, Autosys, Cron job

ETL Servers & Tools: Ab Initio 1.15.10, Informatica 7.2, 8.1, Hadoop, Sqoop, Pig, Hive

Other Tools: Jira, Version One, MPP, Trillium Quality 7v5, 7v7 & 11v5 Trillium Discovery 5.0, IDQ V 9.0

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Sr. Technical Program Manager

Responsibilities:

• Provides overall Road maps on the financial direction, budgets, controls, and measurements to monitor the project progress
• Build and maintain strong relationships with stakeholders from senior executives; Collaborate with Business to understand the time to market projects
• Manage project scope, schedule, cost, and resources to ensure goals are achieved consistently on time
• Design and deliver detailed finance requirements, including process workflows, accounting rules, data element specifications, user stories, and acceptance test cases for new features and feature enhancements
• Facilitate finance product delivery and rollouts through coordinating heavily with cross-functional teams within Finance/Payments teams
• Identify and propose enhancements to sub-optimal and manual processes using principals of Operational Excellence
• Work closely with accounting operations, payment platform teams, and product owners to define ledger requirements and influence any payment platform design
• Maintain a library of technical documents and business requirements that support the Finance and document management systems within client
• Execute End to End deliver of Digital Portal to new States like NY, TN, IA, and AL
• Manage the defined project Gross Margin and end-to-end project plan across multiple responsible parties (i.e., Client, Development teams both internal and external, business leads, testing teams, etc.)
• Demonstrate thought leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectives
• Ensure and engage Client Project/ Product owner and key Stakeholders during early stage to avoid risk of potential rework
• Negotiate with Client, manage and set expectations, and follow Change Management process, as needed, to accommodate any business-critical items during the project execution to avoid scope creep and project overrun
• Prepare weekly status reports and reviewing them with DH/account manager
• Connect with the Project managers for project updates, Risks, and Issues on a weekly basis
• Track & own all the Internal & External Issues and Risks at the account level and bring it up during the Account Review
• Own project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalation
• Keep the Account Playbook current with regular updates
• Be Cards Services project team's point of contact for project-specific follow-ups with customer
• Conduct regular connects with the customer’s point-of-contact for project feedback/issues/ escalation and establishing a good relationship
• Participate in all the weekly project status review meetings with the customer
• Be aware of customer delivery process and make necessary changes to the delivery process to align with the customer’s process
• Responsible, accountable for Team delivery and adopt and improve agile best practices in the group
• Responsible for defining, leading, and developing project tasks
• Attend daily standup and Release Planning for any clarification
• Encouraging pair programming for Difficult stories
• Ability to write relevant components of a proposal document (e.g., answer specific RFP questions).
• Ability to translate verbal requirements from face-to-face client meetings into requirements documents, statements of work, and proposals
• Confluence and Jira are enabled for project transparency and automatic linking between Jira issues and software documentation in Confluence
• Working experience in Jira, and Version One

Confidential, Austin, TX

Technical Program Manager

Responsibilities:

• Design and deliver detailed finance requirements, including process workflows, accounting rules, data element specifications, user stories, and acceptance test cases for new features and feature enhancements
• Facilitate finance product delivery and rollouts through coordinating heavily with cross-functional teams within Finance
• Identify and propose enhancements to sub-optimal and manual processes using principals of Operational Excellence
• Work closely with accounting operations, payment platform teams, and product owners to define ledger requirements and influence any payment platform design
• Maintain a library of technical documents and business requirements that support the Finance and document management systems within client
• Execute End to End deliver of Digital Portal to new States like IN, SC, ME, and MD
• Product owner within agile scrum team, responsible for write user stories, prioritize the product backlog, and work closely with engineers on the team
• Responsible, accountable for Team delivery and adopt and improve agile best practices in the group
• Responsible for defining, leading, and developing project tasks
• Attend daily standup and Release Planning for any clarification
• Encouraging pair programming for Difficult stories
• Ability to write relevant components of a proposal document (e.g., answer specific RFP questions).
• Ability to translate verbal requirements from face-to-face client meetings into requirements documents, statements of work, and proposals
• Confluence and Jira are enabled for project transparency and automatic linking between Jira issues and software documentation in Confluence
• Working experience in Jira, and Version One

Confidential, Plano, TX

Technical Project Manager

Responsibilities:

• Drive development and integration of Bottle and Confidential
• Maintain market and competitor insights across the Confidential
• Evangelize the power of analytics and experimentation in building a data-driven organization
• Evaluate new product opportunities and bring forward proposals for improvement
• Develop product documentation including specifications, wireframes, and process flows.
• Facilitate communication across all project phases and proactively alert management of changes to scope, timelines, and resources
• Work closely with client-facing personnel, compliance, legal and key stakeholders
• Plan relevant testing, rollouts, and execution stages
• Definition and on-going monitoring of relevant KPIs

Confidential, New Brunswick, NJ

Scrum Master

• Create a list of product backlog per request from Business and IT for Data Lake.
• Planning and hosting the Scrum/ Iteration Planning Meetings
• Conduct daily standup, daily Scrum of Scrums, Release Planning
• Resolve impediments that blocks the team from its full potential
• Release Planning & Retrospectives Meetings
• Facilitate communication, agile processes and help team grow tin Agile practices
• Shield the team from external interferences and Facilitate cross-team communication
• Help produce agile reports and metrics for sprint teams and project stakeholders
• Coordinate work across multiple Scrum Teams where dependencies exist
• Encouraging pair programming for Difficult stories
• Monitor and Mentor 2 agile team with 10 members in each team

Confidential, Plano, TX

Technical Program Manager / Scrum Master

Responsibilities:

• Drive development and integration of Card and Mortgage System
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent
• Responsible and accountable for the coordinated management of multiple projects directed toward strategic business and other organizational objectives
• Maintain market and competitor insights across the banking
• Evangelize the power of analytics and experimentation in building a data-driven organization
• Evaluate new product opportunities and bring forward proposals for improvement
• Develop product documentation including specifications, wireframes, and process flows.
• Facilitate communication across all project phases and proactively alert management of changes to scope, timelines, and resources
• Work closely with client-facing personnel, compliance, legal and key stakeholders
• Plan relevant testing, rollouts, and execution stages
• Definition and on-going monitoring of relevant KPIs
• Responsible and accountable for technical design of multiple related projects directed toward strategic business and other organizational objectives
• Participates in Architectural discussions and design for database, ETL components
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels
• Present periodic Dashboard reports on the current program, future opportunities, and client issues
• Expert level understanding of relational database concepts, dimensional database concepts and database architecture and design
• Provide leadership in the development, technical, and work direction of team members; direct the project efforts of assigned personnel
• Provide necessary turnover, assistance, and to internal and external clients. Assure system turnover requirements are fulfilled
• Manages the onsite development team and mentors them in various activities
• Tracking the development of the project and review the code to maintain good quality
• Work on Implementation plan, Release Management and track it to closure
• Rationalization non-critical Contractors to contribute to account CP
• Worked closely with QA team during the testing phase and fix the bugs that were reported.
• Work with the end users to see the data that is populated in Salesforce.com.

Confidential, Torrance, LA

Technical Project Manager

Responsibilities:

• Developing and executing the product roadmap, including launching new products, enhancing existing products, and retiring products
• Deep understanding of business strategy and metrics
• Excellent analytical skills with demonstrated experience turning data into actionable insights
• Capable to deliver a comprehensive assessment of current state of project(s)
• Working with internal teams and vendors on building cutting edge, competitive products
• Developing and documenting the product/business requirements for each product development effort
• Building the business case for product development efforts as needed
• Coordinating with internal teams to ensure commercial readiness with the launch of a product
• Driving overall product line revenue growth and product level P&L
• Develop and review pricing for new products that allows QTS to achieve financial goals
• Staying up to date on market trends and the needs of our customers to inform product strategy
• Proven track record of taking ownership and driving results
• Strong project management skill with ability to get things done
• Technical background, or technical orientation; very comfortable with implementing new technology
• Ability to think strategically and tactically within a dynamic, fast-paced organization
• Evidence of “scrappy startup execution” and ‘get it done’ attitude
• Ability to manage through ambiguity, adversity, and conflict to establish focus and deliver against business goals

Confidential, Memphis, TN

Technical Project Manager

Responsibilities:

• Developing and executing the product roadmap, including launching new products, enhancing existing products, and retiring products
• Deep understanding of business strategy and metrics
• Excellent analytical skills with demonstrated experience turning data into actionable insights
• Capable to deliver a comprehensive assessment of current state of project(s)
• Working with internal teams and vendors on building cutting edge, competitive products
• Developing and documenting the product/business requirements for each product development effort
• Building the business case for product development efforts as needed
• Coordinating with internal teams to ensure commercial readiness with the launch of a product
• Driving overall product line revenue growth and product level P&L
• Develop and review pricing for new products that allows QTS to achieve financial goals
• Staying up to date on market trends and the needs of our customers to inform product strategy
• Proven track record of taking ownership and driving results
• Strong project management skill with ability to get things done
• Technical background, or technical orientation; very comfortable with implementing new technology
• Ability to think strategically and tactically within a dynamic, fast-paced organization
• Evidence of “scrappy startup execution” and ‘get it done’ attitude
• Ability to manage through ambiguity, adversity, and conflict to establish focus and deliver against business goals
• Develops, refines, validates, and manages project plans to ensure on time and on budget delivery of major technology initiatives across the enterprise
• Responsible for utilizing project management methods, standards, project integration as well as the coordination of all internal and external resources required to complete assigned projects
• Provides timely and concise communications to functional leadership regarding project status and pending issues; analyzes processes and makes recommendations for optimizing resources and product delivery
• Develops project plans based on specifications provided by the Portfolio Management staff and manages effective execution of the initiatives
• Builds consensus among multiple process leads relative to project scope, task execution, staffing and issue resolution
• Provides overall financial direction for the projects to manage the development of budgets, controls, and measurements to monitor project progress
• Identifies potential risks within the project; proactively manages issues
• Participates in identifying project costs, resource allocation, project schedule changes and issue escalation
• Frequently interacts with IBS staff including business area management, portfolio managers, vendors, consultants, and other contractors

Confidential, Englewood, NJ

Technical Project Manager

Responsibilities:

• Manages stakeholders to set and deliver project expectations.
• Leads the planning and implementation of multiple IT projects.
• Participates in facilitating the definition of project scope, goals, and deliverables of routine projects. Participates in developing project tasks and resource requirements.
• Participates in developing, maintaining, and reporting full scale project schedules.
• Provides knowledge and direction to less experienced staff.
• Understands project budget requirements.
• Understands the project timelines focusing on delivering milestones.
• Creates and tracks project deliverables using MS Project.
• Leads cross-functional team meetings to set expectations and create accountability.
• Creates appropriate client interaction deliverables.
• Implements all five project phases into the project schedule utilizing PMI best practices.