SUMMARY

• An accomplished and highly capable IT Professional having 10+ years of versatile IT experience in leading - n-managing complex IT modernization and system integration projects.
• Currently working as a Scrum Master/PM and handling Cut-over Management. Responsible for day-to-day project management related activities and creating footprints at new client engagements.
• Expertise in Scrum Framework, Project Management, Cut-over Management & SAP Testing/QA Project Management in the larger realm of global delivery & consulting.
• Highly capable in managing multiple global projects including Onsite/Offshore model. Have worked with remotely distributed global teams - India, Amsterdam, Americas, China, and Europe.
• Successfully delivering highly business critical, transformative, and large-scale projects from inception to providing post go-live support using SDLC & STLC process.

TECHNICAL SKILLS

Strong expertise in Scrum Framework/Agile methodology: Project Management, Release Management, SAP Testing Project Management, in a multi-vendor environment. Specialized in Test management, Defect management, Reporting, SAP BI/BW Testing, PGLS - Post Go-live Support, HP ALM, Independent Verification & Validation, Identification of relevant Test phases, Test Strategy and Estimates.

Atlassian: Jira, Confluence, MS Project, Scrum Framework, Cut-over Planning, SAP BI/BW Testing, ETL, Excel, PowerPoint, HP QC/ALM, SAP Testing/QA Methodology - STLC, Architectural knowledge, SharePoint, Postman, RESTful API, GraphQL, Cloud services, Mobile frameworks, and development, Pivotal, Charles proxy, API testing, and troubleshooting, Data analysis, Github and JSON.

PROFESSIONAL EXPERIENCE

Confidential, New York

Sr. Technical Project Manager

Responsibilities:

• Working on SDK development that is leveraged by multiple platforms and products to provide features such as session management, authentication, analytics, web sockets, etc.
• Providing support to mobile and web apps via multiple classified frameworks and tools,
• Managing multiple development teams and projects and ensure timely delivery.
• Working on established products such as ESPN+, Hulu, MLB, Fox Sports, NHL, and Hotstar
• Part of the launch team for Disney+ and upcoming major products such as Star+.
• Facilitate Daily scrum, refinement, Sprint Planning, Sprint Demo and Sprint retro meetings
• Assessed the agile maturity on Agile principles and processes and coaching all scrum teams of all modules on project scope
• Worked with UI team to implement the shared UI component for UI dev team in storybook
• Tracked the rollout of major SDK and FED implementation and APIs
• Track and remove internal and external impediments for the scrum team
• Periodic workshop with product owners to understand and lay out plan for the stories, based on architectural, design with technical dependencies and business requirements
• Facilitate the Grooming sessions with product owner and team, to build product backlog
• Facilitate and plan for ready for PMO, QA activities
• Track work allocation, capacity and manage team Velocity
• Track and remove internal and external impediments for the scrum team

Confidential, New York

Senior Product/Project Manager

Responsibilities:

• Recently launched a newly redesigned Reuters News app on iOS which increased overall screen views and session duration by 11%. Also, a steep increase in ad impressions by over 100%.
• Increased DAU and MAUs by 30% on Reuters TV platforms by integrating RTV players into Reuters.com
• Troubleshoot HLS streams and video products. Provided solutions that were scalable across products and platforms.
• Identified all analytics events and created dashboards, automated reports in Google Analytics and Chartio
• Worked with various tools such as Segment, Pivotal, Jira, Postman, Github, etc.
• Worked with integrating DFP and Apple News to increase the monthly revenue by 80%.
• Added Video personalization and content recommendation to both Reuters TV and Reuters News products by identifying various triggers and data points.
• Conducted Scrum activities such as: daily Stand-Ups, updates to Burn-Down charts, Backlog reviews, as well as impromptu meetings as needed apart from standard collaborative meetings, making progress visible to everyone
• Held retrospective meetings, enabled team to work on improvement items which resulted improvement in velocity
• Tracked, maintained, published, and report metrics such as velocity, burndown, scope change, ROI, Improvement in Customer experience Satisfaction
• Created network (Agile Community) across Business units to share and implement learnings from other Agile teams
• Worked with Business team on application issues, enhancement, request and executed stories in sprints, help them in UAT
• Used Kanban board for support tickets and make ease for visualization of team effort and capacity

Confidential, New York

Sr. Technical Consultant

Responsibilities:

• Scrum Master for 3 teams - all based out of USA. Scrum Master for 9 products.
• Sought for excellent communication and interpersonal acumen, exceeded all expectations as primary contact for project kick-offs, project execution phases and managing all risks, issues till launch phase.
• Partnered with enterprise architects, network teams, data teams and accountable management to resolve time-sensitive issues and remove impediments for implementation team.
• Oversaw all development progress to successfully deliver business values in timely manner with expected quality.
• Effectively tracked team progress through burn downs, velocity charts and release forecasting.
• Collaborated with other scrum masters and agile coaches across the train for sharing lessons learnt and mitigating repetitive / common risks.
• Helped teams to improve output up to 15% by using pair programming & swarming around features.

Confidential, Bloomington, Illinois

Technical Consultant

Responsibilities:

• Gather & document business requirements; and further coordinate with development and testing Orgs to publish software requirements.
• Conduct focus sessions & reviews to create UML representations & wireframes.
• Performing requirement handling in JAD & Agile models.
• Prepared high-level project plans including major/minor milestones & task distribution.
• Managed planning phase operations from client-side including analyzing a concept, identifying resource requirements & project schedule, creating requirement quality & risk plan.
• Drafted legacy migration approach defining current systems in legacy architecture, alternatives, risks, and recommendations to continue with SOA based architecture
• Reviewed test plans & test scenarios; performed functional testing.
• Requirement defect management.
• Provided process re-engineering solutions to the customer: Initiated unique of its kind model on quantifying SRS/BRS document quality in client’s requirement Org. This model was a great customer delight and caused increase in quality for SRS/BRS deliverables. Prepared reporting model for vendors in client environment for BAs.

Confidential, Lansing Michigan

Technical Consultant

Responsibilities:

• Enabled Scrum framework and facilitate agile methodology to increase team productivity, efficiency and improve the quality of the deliverable.
• Planned Agile best practices and ensured alignment of project strategy with business objectives and made modifications to promote efficient project completion. Spearheaded spring planning, reviewed the prioritized product backlog with POs, conducted daily scrum stand-up, sprint review demo and sprint retrospective meetings.
• Coordinated with design engineering team and development team for architectural changes for new implementations/enhancements.
• Responsible for requirement analysis, design specification, functional specification, work status report, plan testing in enterprise asset management.
• Coordinated activities of wide team of business, product owner, technical product owner, developers, and quality engineering teams.
• Coordinated fixing, verifying, tracking defects.
• Participated in the defect resolution triage calls and worked with testing teams to provide the RCA reports for various types of customer service requests. Identified and mitigated any issue for project, removed impediments and fostered an environment for high performing team dynamics, continuous flow and relentless improvement.
• Facilitated workshops for business product owners, development and quality engineering teams and planned for security testing, performance testing, penetration testing, integration testing, regression testing and UAT.