We provide IT Staff Augmentation Services!

Senior Technical Program Manager Resume

5.00/5 (Submit Your Rating)

GA

Hire Now

SUMMARY

  • Over 25 years of experience working with Information Systems throughout the strategic planning, analysis, design, and development phases of client/server - based applications.
  • Expertise focusing on energy and retail-based applications for in-house development and sustaining initiatives targeting internal and external customers.
  • Over 15 years of extensive experience in Product Management and Technical Program/Project Management, executing IT & Business driven large scale projects as detail oriented Senior Technical Program/Project Manager, Agile/Scrum Application Development delivery & Program Management, for project lifecycle from analysis, through design, implementation and customizations of new development and on-going support projects, configuration, migrations of various enterprise projects.

PROFESSIONAL EXPERIENCE

Confidential, GA

Senior Technical Program Manager

Responsibilities:

  • Managed Microsoft Dynamic CRM identified the vendor to support the application with my technical management expertise and later transferred the responsibilities to support team.
  • Responsible for creating project team sites utilizing SCRUM and working with developers, architects, testing teams for hybrid projects (initiation phase, mostly tasks assignment to Security, Architecture, Infrastructure teams), during scoping to delivery phases using SCRUM methodology.
  • Responsible for managing external customer relations for revenue growth.
  • Forecast program budget and responsible for effective utilization of budget including software licenses, infrastructure, internal and external resources budget.
  • Pioneered migrating servers from data center to hybrid cloud (including design and migration process of AWS and Microsoft Azure teams). Engaged customers, application owners, legal, leadership, internal and external development and vendor migration teams for smooth transition. Based on customer preference the decision to move the target (Azure or AWS) will be decided, engaged legal, procurement, legal teams for contracts initiation with NDA between customers and Microsoft or Amazon.
  • Currently Working on Google cloud partners currently for global use.
  • Constantly engaging with Internal and external customer teams, Sales, and Product Management teams to deliver the solution to the external utility customer(s)
  • Managed Day Light Savings initiative, working with various strategical vertical business units - MDMS, AGA, ALM & Command Center applications for resolution and providing updates to senior leaders of L+G, responsible to execute the DST process smoothly, and handed over the responsibilities to the support teams.
  • Handled several Business Technology major initiatives as per the priorities, ranging from Architecture, Infrastructure, SAP, Legacy Systems migration to latest operating systems, etc.
  • Managed several architecture and security related initiatives within IT area.

Confidential

Senior Project Manager

Responsibilities:

  • Maintain strong and sustainable Executive & Key stakeholder relationships, both within Shaw cross towers and with external vendors/clients.
  • Facilitate daily SCRUM meetings working with our development teams, Sprint Planning, Sprint Review and Retrospective meetings along with Product Backlog review sessions with Product Owners.
  • Manage contractual cost, schedule, and service deliverables as relates to current project.
  • Creating High-level and detailed-level Project deliverables including: Resource Planner, Scope Plan, Final Project Requirements Document (PRD), Timeline document, communicating with Share Point Admins for creating Share Point site as centralized repository for project related documents, Project Costing Sheet / Quote, managing Product backlog and Release backlog, working with the teams for Feasibility Assessment, Working with QA team for QA Test Plan documentation and Release Plan documentation and publish to the stakeholders frequently.
  • Vendor Relationships, creating MSA (Master Service Agreements) for projects initiation during vendors’ selection process and execute the projects successfully.
  • Constantly engaging the development teams for Agile development execution process, communicating with customers all the time for their input and feedback
  • Communicate to external development teams internationally operate in different time zones.
  • Achieve accuracy in Quarterly forecast - On time execution of all key project deliverables.
  • Submit the Project and Program portfolio status to the stakeholders and budget consumed based on month, and also week with budget remaining. Constantly working with Development teams to raise the yellow and red flags based on number of user stories not approved based on schedule.

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship