PROFESSIONAL EXPERIENCE

Confidential

Operations Manager

Responsibilities:

• Manage the day to day operations, schedule work a day to week ahead.
• Survey new and old projects and give recommendations on equipment and manpower.
• Oversee and make sure we accomplish the job in an efficient and cost - effective manner.
• Read blueprints and write up proposal for customer approval.
• Write out list of materials needed for big and small projects and daily materials needed, send out to various distributers for best pricing.
• Attend meetings to keep clients up to date with job progresses.
• Make sure inventory for company vans and storage are stocked for job sites to complete projects.
• Supervise technicians to make sure deadlines for projects are met.
• Oversee all technicians are wearing proper PPE & following OSHA rules.
• Send out daily reports on project’s progress to management.
• Assisting technicians on field with voice, data, fiber, wifi, cell phone booster, Cambridge noise cancelation systems
• I handled projects for National Grid, PSEG, YMCA, USDI, NYU, NYC Schools, Kings County, SUNY Medical University, Port Authority, Stoneybrook and Molloy College.

Confidential

Telecom Manager/Project Manager

Responsibilities:

• Manage the day to day work for the Confidential Communications and Network wiring infrastructure in excess of 10,000 plus users.
• Supervisethe VMG technicians; hand out all work assignments; make sure all work is being done correctly and in a timely manner. Attend meetings as needed for projects.
• Responsible for all construction within the UN complex. Work closely with Skanska, CMP & all departments within the UN & Annex building to accomplish projects given to me.
• Coordinate every PBX Install within the UN Complex and its affiliated buildings, work with various different vendors to complete job. Assist in installing new services within UN buildings.
• Survey all projects and give recommendations on equipment and manpower needed to accomplish the job in an efficient and cost-effective manner.
• Created spread-sheets with customer information for easier transitions.
• Maintained daily inventory use by technicians, maintain all UN stock inventory.
• Created Daily Stat sheets and also maintained daily attendance stats.
• Assisted in the roll out of the Cisco Switch & the shutting down of old PBX.
• Installation of 400 plus WiFi units throughout the UN Complex.
• Assisted in the installation of radio lines for the Whitehouse, USSS, NYPD and NYFD during General Assembly.
• Installed & repaired the cameras throughout complex when needed.
• Maintain Emergency phones in every UN building’s & Staff Notification System.

Confidential

Sr. Telecommunications Specialist

Responsibilities:

• Maintained WAF communications and Network wiring infrastructure. Maintained VOIP and digital phones at two locations for over 500 users.
• Performed all hardware and software changes on the Inter-Tel switch.
• Worked with vendors and local carriers on new equipment installations. Created new users’ extensions, v-mail, e-faxes, and direct lines.
• Installed software for all loan officers, Wygant, Encore and Client Plus.
• Worked with managers to coordinate and setup blueprints for upcoming moves.

Confidential

Lead Telecommunications Specialist

Responsibilities:

• Maintained AHM Communications Infrastructure.
• Supervised Five technicians daily work load.
• Performed moves, adds and changes for four buildings with 1,800 users and 750 remote sites throughout the United States.
• Made software changes on the Inter-Tel Telephone system creating new extensions, v-mail Boxes, direct lines.
• Coordinated all major moves within the buildings consisting of 40-50 people moving at a time. Installed various circuits, plar, fxo, fxs, hoot & holler - bridged, plar for all traders.
• Coordinated with vendors and local carriers when dropping of new T-1’s and equipment to assure work would be done in a timely manner to meet deadlines.

Confidential

Telecommunications Specialist

Responsibilities:

• Maintained Confidential communication and network infrastructure.
• Performed moves, adds, changes on the Alcatel’s PCX 4400.
• Worked on the Omni Vista 4760 to perform software changes and build devices.
• Supported three thousand users throughout 20 buildings.
• Coordinated all phases of wiring between buildings, built new MDF, IDF in all buildings.

Confidential

Senior Technician

Responsibilities:

• Supervised four technicians during the evening shift.
• Maintained their Infrastructure Domestic and International.
• Used Verizon Enterprise System (46020) also used the CMS system. Used T-Berd 224 to test voice, data, plar, fxs, fxo Circuits. Turned up T-1, T-3 with local carriers
• Supported various offices network and phone service via VPN (remote access).
• Supported the NYSE, AMEX, Chicago Board Of Trade and all major financial firms.
• Performed adds, moves, changes, service calls.
• As a senior tech, assigned service tickets to all techs, provided support when needed.
• Coordinated all moves of circuits with customer vendors and local and long distance carriers. Installed New Bridge 3624--3600.