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Technical Program Manager Resume Profile


  • Global Experience in Business Analysis, Program Management, Strategic Sourcing, Sales Marketing, Lean Manufacturing Process, ERP / SAP / Ariba / Oracle / Agile, Supply Chain
  • Business Analysis business analysis to reduce costs and maximizing savings to achieve optimal total cost of ownership Built solid relationship with customers and achieved 40 cost avoidance and 4 Million savings / cost reduction
  • Program Management within 12 months, re-created business plans with vision and direction. Sales increased by 30 and market shares increased by 10 worldwide


  • Strategic Sourcing / Procurement / Supply Chain
  • Lean Manufacturing / cGMP current Good Manufacturing Practice / Compliance
  • Product Marketing / Sales Engineering
  • Customer Relationship Management
  • Business Analysis / System Analysis / Data Analysis
  • Bilingual Chinese Mandarin, Cantonese / English
  • Contract Negotiation / PMP Management / Logistics

ERP / SAP / Oracle EBS / OBIEE / Ariba / Business Objects / BI / Agile PLM / PeopleSoft / Tableau / SAS

Cloud Computing / Virtualization / Big Data / MongoDB / Hadoop / Python / SQL / MySQL / C / C / Excel vLookup

Troubleshooting Tools: Espresso / Radar

  • M.B.A in Marketing and M.S. in Computer Science



Technical Program Manager

  • Lead global team to design and analyze business operation processes. Manage device level hardware / software development and UAT testing
  • Provide technical expertise in identifying, evaluating and developing systems and procedures Plan and execute integration and acceptance testing for Product Lifecycle Management
  • Create specifications for systems to meet business requirements
  • Define system roadmap to address key business issues and define user experiences
  • Assess current and develop / implement future business processes
  • Establish scalable QA UAT testing operation. Develop test cases and failure analysis process
  • Gather and synthesize detailed, global business requirements and design specifications
  • Construct workflow charts and diagrams study system capabilities write specifications
  • Utilize SAP PP, MM, BW, FICO, Ariba, SAP Business Objects, Oracle OBIEE, Agile PLM, BI Oracle EBS, SQL, Agile PLM to lead design and analyze business processes in Data Warehouse / Data-Mart / Data Center on data mapping, data mining, data methodology and data analysis for data automation projects


Sr. Business Analyst

  • Utilize Ariba / SAP to issue RFI, RFP and RFQ and Dynamic Bidding tools to identify, select, and engage with suppliers to ensure high quality, on time delivery and cost competitiveness
  • Developed sourcing strategy, category management, cost reduction and risk management for material acquisition and tracking and Bill of Material BOM maintenance. Delivered value and cost savings or lowest Total Cost of Ownership. Achieved 4 Million cost savings
  • Optimized global supply chain performance through Lean Manufacturing and Six Sigma for high volume manufacturing and mass production
  • Qualified and selected suppliers by conducting a due diligence process, reverse auction and competitive bid. Performed cost / benefit analysis, spend data analysis via ERP Ariba, Oracle, SAP BW, PP, MM, SCM, FICO
  • Analyzed spend data, scorecard, VMI, risk assessment / mitigation, safety stock, UOM, Incoterms, forecasting, quality assessment to optimize the Total Cost of Ownership and saving opportunities


Product Marketing Manager

  • Developed business strategy, product roadmap and POC Proof of Concept prototype for Mobile wireless solution in support of multi-country operations including marketing, sales, procurement, logistics, distribution, forecast, quality and customer service
  • Increased revenue more than 12 by introducing new applications to international market and generated new businesses worldwide
  • Developed business plan, marketing strategy, product roadmap and sales plans
  • Identified and developed existing or potential customer portfolio
  • Conducted market research, competitive analysis and pricing package via PLM Product Lifecycle Management tools
  • Coordinated Lab testing and collected data on user / alpha / beta testing of product prototypes and documented product specifications in PRD, MRD, BOM, spreadsheets and white papers
  • Trained and supported the sales team in new features, configuration and implementation


Sr. Business Analyst - Data Analysis

  • Established solid customer relationships and developed key business opportunities with Proof of Concepts to demonstrate technical solution and process improvement Received President Award for exceeding all objectives with sales increase 20 in South America
  • Translated client's high level requirements into detailed product specifications
  • Defined and developed new features and services targeting US, Asia and South America markets
  • Supported business analysis, data analysis, market research and competitive position analysis in partnership with regional presales, marketing and product development staff
  • Identified customers and created demo to showcase the products


Sales Engineer

  • Supported pre-sales and post-sales activities through presentation and demonstration, innovative solution and architecture design Boosted Mobile Telephony - VoIP NPI New Product Introduction sales ratios from 10 to 30
  • Interacted with prospects to identify business requirements, determined primary area of needs
  • Documented and translated the requirements into the development and the product demos.

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